A new report from market analysts Aircall-Sapio Research says most UK SMBs are optimistic about AI even if their staff fear it will take their jobs away.
Most SMBs plan to invest in the technology in the next twelve months even as half their staff are worried about its impact on their jobs, and quality of work.
Over half (53 per cent) of UK SMBs of those surveyed confirm they will be investing in AI in the next 12 months.
However, just under two-thirds of UK employees (64 per cent) think there is a lack of understanding of what AI can do in the workplace, and over three-quarters (76 per cent) would be interested in learning more about how AI can benefit them.
