Sapphire snaps up ServiceNow

Enterprise software applications outfit Sapphire Systems has snapped up ServiceNow partner ITOM Solution.

ITOM Solution specialises in IT operations management, AiOps, application performance management, and IoT (internet of things) cloud services and is a partner of ServiceNow, Cisco AppDynamics and Dynatrace.

Ian Caswell, CEO at Sapphire Systems, said: “Our acquisition of ITOM is pivotal in pursuing our vision to become a leading provider of digital operating platforms, which capitalise on the cloud to optimise the value of enterprise software investment, while reducing both risk and cost.

“This dedicated focus on designing the very best digital workflows is set to help our customers drive innovation, create business value, and improve security and compliance.”

Philip Taphouse, managing director at ITOM Solution, said the deal would provide his company with access to more support and opportunities to drive the business forward.

“ITOM Solution has worked closely with leading brands across the UK unlocking the power of the ServiceNow platform delivering true customer innovation”, he added. “As we join the Sapphire group, we will now be able to scale our business faster, taking full advantage of Sapphire’s structure and global reach to expand our services portfolio, which will help to accelerate our ability to deliver higher value to our customers.”