Salesforce wants to help firms reopen

Salesforce logoSalesforce  has announced its Work.com site which it says will provide new technology solutions and resources to help business and community leaders around the world reopen safely, re-skill employees and respond efficiently on the heels of the COVID-19 pandemic.

Work.com includes new solutions to accelerate private and public sector response to the COVID-19 pandemic, including employee wellness assessment; shift management; contact tracing; emergency response management; and grants and volunteer management. The Work.com Command Center brings all data streams together so that businesses and communities can make more informed decisions.

Work.com provides information from health experts, business leaders and the Salesforce ecosystem in a resource center informed by the Business Roundtable and the University of California San Francisco (UCSF) with insights from business, health and government leaders as well as analysis, best practices and recovery stories from our trusted partner ecosystem.

Bret Taylor, President and COO, Salesforce, said: “With Work.com, we’re bringing together powerful new technology, our partners and network of experts to help organisations reopen and recover from this crisis while putting employee and visitor health and safety first.”

“Business Roundtable is focused on an economic recovery that puts public health first and allows businesses of all sizes to reopen swiftly and safely”, said Joshua Bolten, President & CEO of Business Roundtable. “Safety first and consistent guidelines are critical to reopening. Salesforce is providing an important public service by giving businesses and organizations of all sizes this suite of free resources to help them navigate current guidance and get back to business safely when they can do so.”

To support the initial response to COVID-19, Salesforce launched Salesforce Care, a suite of solutions free for 90-days designed to help businesses stabilize during the initial phase of the crisis. Now, as COVID-19 containment improves and the economy begins to restart, a more complicated recovery phase lies ahead.

Businesses and other organisations will need to stay apprised of, and adhere to, ever-changing local and federal guidelines. They’ll need new ways of planning, managing and monitoring employee and workforce readiness; facilities preparedness; and emergency management response. They’ll need strong collaboration across departments, and tools to make data-driven decisions quickly and communicate to employees, partners and customers at scale.