Pure Storage has announced major updates to its service level agreements (SLAs) to boost customer cyber security and resilience.
As part of this update, the data storage company will expand its ransomware recovery SLA on the Evergreen//One platform to include disaster recovery scenarios.
In a press release, the company said the new ‘Enhanced Cyber Recovery and Resilience SLA’ will offer tailored recovery plans, clean service infrastructure, onsite installation, and extra professional services for data transfer.
Pure Storage will also work with organisations to develop comprehensive cybersecurity strategies, conduct quarterly reviews to help businesses follow best practices, and perform risk assessments.
Analysts have been complaining that data recovery has become increasingly important and vendors need to consider the customer’s applications, infrastructure, architecture, and security settings, and work closely with them.
SLAs serve as the last line of defence for a company facing the potential loss of all its data so the fact that Pure Storage has gone on board with this issue is being seen as a positive sign.
