Paypal executive Don Kingsborough, who helped get the outfit to move into physical retail stores, stepped down in January.
Kingsborough was instrumental in PayPal’s attempts to push innovations such as in-store ordering and pickup and physical-checkout payment at chains.
His exit comes as the company competes with the likes of fast-growing startup Square to get its payments system adopted in more retail chains across the United States.
The company increasingly has had to contend with rivals such as Square, which is popular with smaller businesses, and the Tame Apple Press thinks that it will have to surrender ground to Apple Pay, even if take up from that is proving sluggish.
The thought is that Paypal is slowing. eBay said it enjoys “a strong foothold in offline retail,” but analysts say it has been difficult for the tech companies vying for checkout space to contend with the simple convenience of debit or credit cards.
No one is saying why Kingsborough is leaving. It seems that he might have been frustrated that he could not so as much as he wanted.
One quote attributed to him was “!I think we were able to move the needle, but I have to say I leave a little frustrated in that I wish we as an executive team would have done more.”
eBay is also preparing to lay off some seven percent of its workforce, or 2,400 jobs, including PayPal employees, before the two companies split in the second half of 2015.