High Street Innovation Fund remains redundant

highstreet South endA government fund set up to help breathe life back into empty shops has been neglected.

According to Freedom of Information requests seen by the BBC, the £10 million pot, named the High Street Innovation Fund, has only seen seven percent of money spent since it was set up a year ago.

The money was awarded to 100 councils with the worst affected High Streets in England, but of the 72 councils that responded to the FOI, 47 percent said they had spent a dime and the BBC worked out around £519,363.22 had been spent.

The government tried to make excuses, telling Aunty that it preferred the money was spent
“strategically and wisely” rather than quickly and wasted.

Earlier this month the BRC and London Assembly called for more action to be taken to keep shops alive, asking for tax breaks and pop up shops to help fill vacant spaces and attract footfall.

However, it seems even with cash in their back pockets no-one wants to comply.

The Freedom of Information requests were submitted by the independent retailer, Paul Turner-Mitchell, who claimed that the money that had been spent hadn’t fulfilled the brief of bringing life back into empty shops.

He said one council spent £10,900 on Christmas lights, while another spent £10,038 on a train station ramp. Swale Borough Council in Kent spent £164.60 on a snow machine, while only Wyre Forest District Council used the cash properly, splashing out £12,000 on bringing 10 empty shops back into use.

And there was more bad news for the high street with French Connection announcing consumer confidence had spelled out poor financials for 2012.

In the year to January 31, the retailer made an underlying pre-tax loss of £7.2 million, compared to the £4.6 million profit the previous year.

The company blamed costs from the closure of underperforming stores, and a £2 million goodwill impairment.

VMware needs luck as it sticks its head in the clouds

cloud (264 x 264)VMware has given up trying to wait for its partners to help it become an important name in the cloud space and has decided to do it itself.

Yesterday the outfit unveiled vCloud Hybrid Service to investors. Well we say unveiled we really mean that it told the world that was intending to set up a public cloud service. But it caught everyone on the hop because it was only a couple of months ago that VMware’s Pat Gelsinger sounded so dead set against the public cloud.

Speaking at the VMware’s Partner Exchange Conference in Las Vegas, Gelsinger said that VMware needed to own the corporate workload. He said that the company would lose if they end up in commodity public clouds.

With comments like that to suddenly come out and launch your own public cloud seems a little silly. However what Gelsinger appeared to be saying was that he did not want corporate data on other people’s public clouds.

“We want to extend our franchise from the private cloud into the public cloud and uniquely enable our customers with the benefits of both. Own the corporate workload now and forever.”

But Gelsinger’s plans might be a little tricky to pull off.

When it comes to public cloud there is a lot of top notch competition including Amazon, IBM, and HP who don’t take too kindly to strangers in the market. To make matters worse VMware’s offering will not be around until at least the second quarter.

VMware has chucked a bit of money trying to get the idea of the ground. Former Savvis Cloud president, Bill Fathers, will run the vCloud and has said that the idea will get a level of investment appropriate to that priority and to capitalize on a $14 billion market opportunity.

One of the crucial differences about what VMware is offering is that it is the service “hybrid” so that enterprises should see it as part of the VMware’s packages. The software which the vCloud is based on is called Director. It uses an IaaS environment and lets workloads become managed either in the cloud or in the office in the same way.

But all this is being set up because VMware could not interest its partners in building something similar. VMware had a crack at offering similar products through its ISP partners. But these were a little spooked that vCloud implementation would commodise their products. There were mutterings from ISPs who did not want to pay VMware licensing costs when they had cheaper open source alternatives.

VMware has a job on its hands to prove to VMware Certified Professionals that the public cloud is an extension of the data centre while at the same time convincing them that there are some advantages over the “non-cloud” environments they use now.

The public cloud will be aimed at its existing customer base and sold through its existing VAR and SI channel.

However most of VMware’s channel partners don’t have the skills to help their I&O clients transition from static virtualisation to cloud. So somehow VMware is going to have to give its channel the consulting skills and hope they can bluster their way through conversations where real cloud is needed.
Either way the company has a long way to go before it can sit comfortably among other cloud players. It might just pull it off, but it will take a bit of time and a lot of luck.

Companies must adopt BYOD policy

iPad-miniDespite the Bring Your Own Device (BYOD) culture being praised by organisations, three quarters also believe that this new model poses an  increased security threat.

That’s according to research by Claranet, which surveyed  250 senior IT decision-makers in a range of businesses and public sector organisations.

It found that 72 percent of organisations currently have a mobile working service that enables employees to access corporate networks remotely, either on corporate-owned or personal devices.

However, significant security concerns persist, with 70 percent of organisations identifying worries over increased data loss, while 51 percent fear that mobile working leads to less control over how data is used. A further 50 percent believe it poses a greater risk of unauthorised access to IT systems.

The research also revealed a general failure to implement a formal BYOD strategy, with only 26 percent reporting that they had a specific  policy in place.

Just over a third of those queried also said they didn’t allow employees to use their personal devices to access corporate networks, and 10 percent said they actively seeked to discourage BYOD.

Claranet’s UK Managing Director, Michel Robert, said organisations urgently needed to formulate a mobile working strategy, whether they approved of BYOD or not.

He said this was because it was impossible to ignore the reality of technically savvy employees who rely on mobile devices for personal and business use.

Google Shopping ads now extend to mobiles

google-mobile-ad-listingsGoogle is bringing Google Shopping product listings to mobile devices. Google has been serving up product listings on desktop search results for quite a while, but now it is taking them to cramped mobile screens as well.

A simple Google search on a phone or tablet will now result in several listings popping up above the organic search results.

This ad unit is labeled as ‘Sponsored’ and displays rich product images, prices, retailers and more. It might be a boon for some users and m-commerce outfits, but sticking an ad unit in mobile searches is bound to irk quite a few consumers, especially those who didn’t fall for the oversized smartphone craze.

Google explained the finer points of its approach in an Adwords Blog entry and it was quick to point out that the new service will allow potential consumers to narrow down their searches and save money in the process. It should boost Google’s mobile ad revenue and it also opens up a range of new possibilities.

The listings are location-aware, which means they could come in handy on the road, or abroad. Comparing prices, exchanging money or just getting a quick bite to eat in a new city should be easier than ever, especially if Google Now goes mainstream and lends a helping hand.

However, when you’re not on the road and when you just want to search for something, the ads will do what all ads do best – annoy you.

Tesco leaves horse and gobbles up Giraffe

GiraffeTesco is still seemingly trying to use every trick in the profit book to boost its customer base and raise its profits.

The supermarket giant, which earlier this week announced it had launched a price promise voucher scheme, is rumoured to be sticking its neck out and gobbling up eatery Giraffe for £50 million.

It is thought that the deal could see the kid’s eatery being opened up within the supermarket’s stores, letting  it target a different type of customer and attract more footfall into its stores and helping it combat the profit warning it announced last year.

The move is just one of many which the supermarket hopes will improve its figures. Over the past months its restructured its stores to make them seem less clinical, while its also tried to make more of a presence in the tech space.

Last month it announced it was introducing a  Netflix rival – a free TV streaming service called Clubcard TV.

The beta trial is only available to Tesco staff for the time being, but when it officially launches it will be available to card-carrying Clubcard members.

Brits lag behind US in mobile commerce

us-revolutionary-warAlthough British retailers seem to have an upper hand in European mobile commerce, a new report indicates that they are lagging behind their American counterparts in m-commerce.

The study was carried out by multi-touch retail technology provided Skava, and it found that only half of Britain’s top 100 retailers have optimized their websites for mobile devices. In contrast, all of the top US retailers have already done so.

The study found that revenue from mobile accounts for about one percent of all online sales in Europe. However, it is growing at a compound rate of 43.1 percent. Forrester estimated mobile revenue will account for 6.8 percent of European online revenue by 2017. That amounts to 19 billion euro.

Forrester analyst Martin Gill stressed that UK retailers have to adopt mobile tech if they hope to move forward. However, he also believes they will face plenty of challenges.

“A number of factors encourage and inhibit the adoption of mobile commerce… consumer trust, the convenience and value proposition of mobile shopping, the ease of payment and the availability of products at the right price,” said Gill. “European eBusiness executives in many countries have been slow to provide mobile-optimized experiences and these factors — both supply and demand — will continue to limit the opportunities.”

The study found that smartphone and tablet users tend to interact with their devices quite a bit differently than PC users. Hence, retailers’ websites must be optimized to cater to new platforms. They also need to respond quickly to new market trends and devices, which is easier said than done due to the mind boggling pace of progress in the mobile industry.

UK backs retail sector’s luxury expansion abroad

jewelsAs many as 1,000 posh retail outfits will get assistance from the government to foster further international growth over the next two years.

The UK Retail Industry International Action Plan was developed by the UK Trade & Investment (UKTI) and the retail industry. The goal is rather straightforward, taxpayer money will be used to help the retail sector expand into expanding overseas markets.

Business Secretary Vince Cable believes retail has a big role to play in British exports, as the government tries to rebalance the economy.

“With this action plan UKTI will back small and large retailers across the UK to grow and expand into new export markets,” he said in a statement. “The UK’s dominance in e-commerce puts retailers in a world-beating position to capitalise on the fast growing demand for British goods and luxury brands.”

The plan is focused on luxury retailers, who aim to expand into bustling cities such as Beijing, Moscow, Mumbai, Istanbul, Shanghai, St Petersburg and other cities with plenty of nouveau riche in white Bentleys.

According to International Business Times, the global retail sector is set to grow by 8 percent through 2016, which is not the case with most European markets, including Britain.

However, it should be noted that British retailers are doing rather well abroad, even without government handouts.

“Emergency measures” required to fix London’s high streets

highstreet“Emergency measures” must be put in place to improve the state of the high street, the London Assembly has said.

In its Open for Business report, the organisation said a vicious cycle on the high street has led to an increase in empty shops across the capital – up five percent to 3,400 in the past two years.

Businesses should be encouraged to open pop-up shops in vacant premises to help boost struggling high streets, a London Assembly report said today.

It said outer London high streets were particularly struggling because of tough economic conditions and changes in the retail industry, as people chose to shop at out-of-town centres and online.

However, it also blamed the number of vacant shops as a contributor to the decline, claiming these stores discouraged shoppers, and led to the closure of other retailers that might otherwise have survived.

The Committee has now said it wants immediate action from the Mayor, the Government and local boroughs.

It claims businesses should be encouraged to open pop-up shops in vacant premises to help boost struggling high streets. It also wants an expansion of small business rate relief paid for through a reduction in landlord’s rate relief on empty properties and a new register of owners of vacant shops so landlords can be easily traced.

The report also sets out other ideas to boost high streets, including improving accessibility especially for walkers and cyclists and prioritising turnover of car park spaces over maximising income.

Andrew Dismore AM, Chair of the Economy Committee, said: “The Mayor, the Government and local boroughs need urgently to follow our recommendations to bring empty shops back into use, stop the rot and so help our local high streets thrive again.“

The Committee also suggests boroughs should have powers to control any plans for betting shops, payday loan shops or pawnbrokers, to encourage more diversity in London’s high streets.

Brother briefs channel man to boost relationships

Brother UK's Michael AndersonMichael Anderson has been appointed market development manager at Brother UK, with a brief to push its reseller sales.

Brother said that it has a strong product pipeline set up for 2013, and wants to capitalise on sales opportunities. Anderson’s brief is to support its reseller community.

Anderson has been promoted from inside Brother UK – he has worked there for three years, and will look after the development of its channel push, its marketing strategies and customer sales initiatives.

He said: “Brother has strong and successful partnerships with resellers and we plan… investment to these relationships over the next 12 months.”

He will report to Brother UK marketing head James Lawton-Hill.  Brother UK has 79 percent of the A3 inkjet market in the UK.

Avnet takes HP storage route

avnettsAvnet has made its SolutionsPath methodology available with HP storage products.

The agreement has been signed to offer business partners in EMEA bespoke, customer-based storage services over a 12-month period.

The service, which is based on skills, training and business generation tools is also said to  deliver competitive storage capabilities.

StoragePath is part of the wider SolutionsPath methodology which focuses on making key high growth markets more accessible to partners.

The new deal will now offer customers the ability to be able to utilise Avnet’s common tool sets, local industry knowledge and technology capabilities to identify profitable storage strategies and bring business benefits directly to their customers.

StoragePath is also said to  help with customer profiling and advanced lead generation techniques to help channel partners tailor their offerings and deliver more compelling propositions to their customers.

Geeks more in demand than fashionistas

BillgatesIT and web design hirings are growing at a much faster rate than those in retail, research has found.

According to specialist technology recruiter Greythorn, 32,000 IT and web design jobs were created over the past year, marking a 12 percent rise, while retail job hirings rose by only three percent.

In the IT sector the biggest increase in jobs has been in web design which has risen 19.4 percent from 31,000 to 37,000 roles. The number of IT business architects and system designers has also risen 18.8 percent from 85,000 to 101,000 in the same period.

Graythorn said the contrast in hirings could be put down to the fact that online spending in the retail space had grown.

According to figures by the British Retail Consortium, online sales grew 10.9 percent in the year to February 2013, two and half times the rate of total retail sales, while the Office of National Statistics found an 8.7 percent increase in online retail sales despite a 0.6 percent year on year fall in overall retail sales.

Graythorn said that this had a knock on effect on the IT industry with large retailers hiring staff to work on their online and IT teams. One example is John Lewis which announced it would be hiring 100 new online staff, while making managerial cuts on the shop floor.

From their own figures, Greythorn said it had also seen growth of 89 percent in IT roles placed in online retail over the past year, compared with the previous twelve months.

Mark Baxter said as online shopping grew, companies were increasingly investing in improving the customer experience and the back office operations supporting online sales. He said this was a key stage in transferring to a high tech economy.

“The number of specialised new roles is growing and that is only good news for IT professionals,” he added.

As well as an increase in jobs, IT salaries are also typically higher than those in retail. The average salary of an IT system designer is £37,092, whereas a Retail Manager, with a similar level of seniority, earns an average salary of £21,237.

However, the recruiter pointed out that due to increased numbers and new roles, IT pay had seen slow growth with rises of 0.35 percent for IT system designers and 1.18 percent for software developers, and there has been a -0.45 percent fall in pay for web designers.

Pay growth in retail was described as a “mixed picture”, with strong rises of 3.13 percent for retail managers, but falls of -2.01 percent and -2.39 percent for sales cashiers and retail assistants respectively.

PEER 1 Hosting makes King a Channel chieftain

PeerPEER 1 Hosting has appointed Mark King its EMEA Channel Executive.

The global IT hosting provider has said that Mark will lead the EMEA channel programme, with his efforts focused on nurturing PEER 1 Hosting’s existing partnerships as well as bringing on board new partners who can join in building on its rapid growth.

Mark worked with  companies like Avnet in the IBM Business Unit. He says he is now keen to “drive dialogue between PEER 1 Hosting partners to ignite collaboration and enable them to develop intrinsic skills to advise, build, sell and integrate solutions together”,

The appointment follows a recent announcement by PEER1 Hosting, which has
expanded its strategic alliance programme. It claims that its partners who consult, build and deliver business critical services to medium and large organisations are vital to PEER 1 Hosting.

Ingram embraces Cisco partners

Jay MileyIngram Micro’s North America Services Division has made its Hosted Collaboration Solution (HCS) available to qualified Cisco channel partners across the US and Canada.

Powered by Cisco, the cloud service has already been available in beta with select Ingram Micro channel partners for several months. It is now set to be demonstrated live at Ingram Micro’s 2013 Cloud Summit April 7-10 in Scottsdale, Ariz.

Featured on the Ingram Micro Cloud Marketplace, the Ingram Micro HCS is, it is said,  an end-to-end system that lets partners make subscription-based, “as-a-service” offerings around Cisco Collaboration technologies including Cisco Unified Communications, Cisco Customer Collaboration and Cisco WebEx.

The service is also said to include the full range of Cisco Collaboration functions along with the tools to deliver these to the end customer in an automated, standardised and efficient manner.

Ingram Micro is also taking advantage of the Cisco Advanced Services team to help its channel partners provision and deploy the service, as well as offering round the clock service management, monitoring and Level 2 and Level 3 technical support.

Jay Miley, vice president and general manager, Advanced Technology Division, Ingram Micro US said that by engaging Ingram Micro, and utilising its dedicated Cisco Business Unit and growing Cloud Marketplace to offer HCS-as-a-service, Cisco channel partners could “establish a new recurring revenue stream without having to invest in the upfront capital to get the business moving.”

Acer triples tablet shipment target for 2013

acer-logo-ceAlthough Acer is still one of the world’s leading PC makers, it hasn’t had much luck in the tablet market. The same goes for most PC makers, but things could be about to change. Acer has tripled its tablet shipment target for 2013 and unsurprisingly it aims to focus on cheap gear. 

According to Focus Taiwan, Acer’s tablet shipments in the current quarter could reach 65 percent of its total tab shipments in 2012. Back in February Acer said it would ship about 5 million tablets this year, up from 1.8 million units shipped in 2012.

The biggest seller is the Iconia B1, an entry level 7-incher with a price tag of just $150. Acer President Jim Wong pointed out that the Iconia B1 is part of a wider product line and not the only model, which means more cheap Acer tablets are in the works.

“We expect this year’s shipments to grow 3.5 times from last year,” he told a press briefing.

The cheap Iconia B1 is expected to account for 15 to 20 percent of Acer’s tablet shipments this year. The company said it would introduce new models with 8-inch and 10-inch screens by Q3, with prices starting at about $200.

The global tablet market is expected to grow to 240 million units this year, outselling traditional notebooks by more than 30 million units.

Industry thinks digi-wallets and NFC are overhyped

google-walletThe payments industry is slowly starting to adopt new mobile payments technologies, but industry leaders believe that the digital wallet concept is overhyped, along with NFC.

The Payments Innovation Jury, an anonymous group of 25 industry leaders gathered in a hollowed out volcano, reckons the next wave of e-payment innovation will come from Asia rather than Europe.

The secretive Payment Innovation Jury features members from 14 different countries whose names are kept private, so they can speak freely. Most members are or have been high level execs in companies such as MasterCard, PayPal and Visa, reports Venture Beat

In their latest report, the jury concluded that NFC and digital wallets are overhyped, and we tend to agree. Most members don’t believe NFC will live up to its hype and many reckon there is no demonstrable need for contactless payments from consumers. However, it is worth noting that NFC has plenty of applications other than mobile payments. More than half of the group believe digital wallets will replace credit and debit card payments, but a sizable number don’t agree.

“The Jury offered their views on which payments innovation has the greatest hype rating and therefore the biggest risk that the business case will not be achieved,” the report said. “Hype is particularly prevalent in payments, with many organizations trying very hard to talk up their chosen innovation in order to achieve the necessary critical mass.”

In other words it is beast to tread carefully, just in case. Many outfits are indeed trying to talk up their solutions, but we are still a long way from widespread adoption and standardization. One jury member argued that progress in Europe is hampered by standardization initiatives such as SEPA, but a lot of innovation is expected from Asia and Africa.

Interestingly, the group found that cross-border remittance services have a lot of potential. Sending money abroad via mobile payment solutions could be the most profitable niche over the next five years. It is a rather big market. Plenty of countries in Eastern Europe, North Africa and practically the entire third world have sizable expat communities who send money back home on a regular basis.