Netcall CEO Henrik Bang is stepping down to become non-executive chair of the board as part of the AI and customer software provider’s leadership changes.
Bang led Netcall as it transformed from a niche company to a cloud business with a digital platform.
The board said that while appointing the CEO as chair deviates from its governance guidelines, Bang’s deep knowledge makes him ideal for the role.
Under the rest of the management shake-up, Richard Hughes is joining Netcall as CFO on 27 November 2023, and Nigel Halkes will join the company as non-executive director on 1 December 2023.
The incoming CFO, Hughes, has extensive experience in commercial finance, financial control, accounting, reporting, compliance and governance across the UK, Europe, Asia Pacific, South America, and the US gained through his roles at Proactis Holdings, ARRIS International and Pace, the company said.
Halkes was an AIM non-executive director and will also take on the role of chair of the audit committee.
Bang said: “I am grateful to have had the opportunity to be the CEO and steer Netcall over the past 20 years, and I am proud of all that we have achieved in developing Netcall to its position today with a strong product portfolio and market position in our target markets and a significant opportunity for future growth.
