Prospects for managed service providers (MSPs) going into 2021 appear to be rising across a wide range of potential customers, according to an Infrascale survey.
A survey of 1,200 SMB and midmarket business leaders conducted by cloud data recovery specialist Infrascale suggests that the need for greater security is pushing organizations toward MSPs regardless of some recent high-profile breaches involving managed services.
Business executives in the education (44 percent), healthcare (51 percent), and manufacturing (53 percent) sectors cited the need for increased security as their top reason for selecting an MSP. Security and reduced costs (46 percent) tied as the top reason among e-commerce retailers, while finance industry executives cited reduced costs (57 per cent) as their top reason.
Rising interest in managed services is in part being driven by the rise of ransomware, says Infrascale CEO Russell Reeder. Organisations are starting to realise the best way to combat ransomware is to have a pristine version of their data readily available in the cloud, notes Reeder. The simplest way for smaller organisations to accomplish that goal is to rely on an MSP, he says.
“It’s astounding that anybody pays ransomware when you think about it”, says Reeder.
