Happy man portrait
Datto’s latest Global State of the MSP Report has found that that the mood among UK managed service providers is pretty positive.
The report found that 98 percent agreeing that now is a good time to be an MSP and 81 percent reporting that they came through the pandemic with revenues either unchanged or improved.
More than 97 percent of UK MSPs expect revenues to increase over the next three years.
Datto found that revenue growth, competition and profitability were all issues that caused concern for MSPs with security being the main issue.
The impact of the pandemic could have changed views of the cloud, with 58 percent of UK respondents indicating that their customers now have between 50 percent and 75 percent of their workloads in the cloud.
Those included email servers, databases and application servers. In terms of the public cloud players, AWS leads the way, slightly ahead of Microsoft Azure with Google Cloud coming in third.
Datto CEO Tim Weller said that over the last year and a half, MSPs were the unsung heroes for SMEs, enabling them to run their business while the MSPs themselves faced many of the same challenges of remote/hybrid work and economic uncertainty.
“This accelerated MSP and SME digital transformation. This research reflects that MSPs are focused on cloud migration, increased collaboration, and investment in security solutions. With this new mindset, MSPs can support SMEs for the transformation to come.”
