UK comms watchdog Ofcom has torn a strip off the rump of the telco services provider KCOM for failing maintain emergency services access in Hull.
KCOM notified Ofcom in February 2016 that its phone service in the region had suffered a “temporary reduction in availability” which is apparently what you say when the emergency service are Hull on Toast.
Ofcom said it had reasonable grounds for believing that KCOM failed to take sufficient measures to maintain uninterrupted telephone access to emergency services on 999 and 112.
The outfit had failed to comply with its obligations in relation to network security and access to emergency services from 25 February 2009 to 28 December 2015, he watchdog growled.
It added:”KCOM now has an opportunity to make representations to Ofcom on the matters contained in the Notification before Ofcom makes a final decision in accordance with section 96C of the Communications Act 2003″
Hull is unique in that the vast majority of residents and most businesses in Hull, Cottingham and Beverley are served only with telecoms services by KCOM.
The outfit is pretty hacked off with the infrastructure market anyway and has flogged its national comms infrastructure – excluding Hull and East Yorkshire – to CityFibre for £90m last year.
