Insight EMEA, a division of Insight, has appointed Karen Mclaughlin as Vice President, Services, EMEA. Managing a team of more than 250 services professionals, Karen will be responsible for accelerating Insight’s services division across Europe.
Mclaughlin brings with her more than two decades of experience leading and developing managed services for organisations, globally. Most recently, as Vice President at DXC Technology, her role was focused on helping clients optimise their existing IT estate, enabling them to reinvest in digital transformation. She brings with her skills in developing and scaling innovative service solutions using Artificial Intelligence and automation technology to enhance customer and user experiences.
Mclaughlin commented, “It’s really exciting to be joining a team with such a great culture and entrepreneurial spirit. There are multiple opportunities to drive services growth across the region and help clients manage their operations more efficiently as well as transform and innovate. With the increasing demand for cloud and managed services, I’m focused on ensuring we can scale to meet changing client needs. In the digital age, customer centricity is critical to stay ahead of the competition; our services are aimed at helping businesses develop superior experiences for both their employees and customers and ultimately increase market competitiveness. “
Wolfgang Ebermann, President, Insight EMEA, said: “Karen’s deep expertise with scaling IT services aligns closely with portfolio expansion plans across the region. We are helping our clients take advantage of intelligent cloud-based solutions and supporting them with digitally transforming their businesses. Traditional outsourcing and managed services organisations continue to focus heavily on utilising traditional skill sets which often lack the agility clients are looking for to accelerate their transformation. Karen‘s experience and passion for driving digitalisation forward will allow us to deliver truly customer-centric services that our clients need today.”
