The maker of expensive printer ink, HP, is expanding its Device as a Service offerings.
The new DaaS products feature new predictive analytics capabilities available as a service to support a broader range of customer needs, and enhanced options for simplifying IT support with HP Tech Café Market.
HP head of Personal Systems Services Guy Collet said: “Our continued expansion of services offerings reflects HP’s deep commitment to meeting the changing needs of the workforce. These expanded services provide smart, simplified solutions for the modern workforce and unlock new growth opportunities for our customers, our channel partners, and our business.”
This service from HP enables customers to analyse hardware performance, detect potential problems in advance, and proactively implement corrective actions. The unique data analytics capabilities of HP DaaS are now available on Windows, Android, iOS, and macOS devices – creating a multi-OS solution that’s designed to boost IT efficiency and improve employee experiences.
HP DaaS agreements can be tailored to fit customers’ unique needs by easily adding specific device lifecycle services. Today the company introduced HP Tech Café Market Enhanced, an end-to-end vending and storage solution that provides instant access to accessories and 24/7 lockers for device swaps or repairs. In addition to vending and storage, HP will manage the ordering, replenishment, and reporting for customers. The solution supports the needs of an increasingly mobile workforce and significantly simplifies life for IT departments.
