The channel is finding it challenging to keep new staff and find new talent during the ‘The Great Resignation,’ according to a new report from global channel services provider Agilitas IT Solutions.
For those who came in late, the great resignation is caused by workers suddenly deciding there is more to life than a long commute to attend long and dull meetings with management about moving cheese, kicking the ball running or working out how Atilla the Hun would have flogged computer services.
In its ‘EVOLVE for Your People’ report, Agilitas aims to provide actionable, free-to-view market insights into the situation.
The report, which explores the findings of the latest research commissioned by Agilitas, discusses how changing business models, implementing initiatives, and transforming organisations can help Channel firms take the following steps to become more people-centric whilst continuing to drive profits and achieve net zero targets.
The report revealed optimism from Channel businesses about having the right recruitment policies to maximise their position, with confidence in this area reaching 7.6 on the barometer. This demonstrates that many companies have shifted their recruitment strategies in line with their transformation to appeal to a broader talent pool capable of meeting customer needs and with new skills fulfilling emerging technology-based roles.
Workplace culture across the Technology Channel is a new theme for this year’s Channel Confidence Index, as businesses are recognising the impact that company culture has on long-term retention.
Despite the major shift, it is positive to see that organisations feel assured in providing methods to support people across their business, with confidence in this area reaching a mean score of 7.9 out of 10 (where 10 was ‘very confident’), the report said.
When asking Channel decision makers which factors positively impacted a workplace culture, hybrid and remote working (39.2 per cent), diversity and inclusion (32.4 per cent), team building or social activities (31.2 per cent), company-wide communication (30 per cent) and responding to employee feedback (29 per cent) rated the highest.
Agilitas Chief People Officer Bev Markland said that despite the global pandemic, the Technology Channel has made significant strides in nurturing company culture and recruiting the next generation of talent.
“Whilst confidence across the sector remains strong, there are still improvements to be made especially for smaller organisations with limited resources,” she said.
“The Great Resignation poses new challenges for Channel leaders, concerning keeping staff and finding new talent in a fiercely competitive environment. The Technology Channel, however, is extremely open to change, with many companies working hard to ensure they strengthen their companies while prioritising their most valuable assets – their people. Therefore positioning teams as a business’s greatest asset, creating a sense of community and building a sustainable culture will be a top priority.”
