Daisy Corporate Services has announced a multi-year contract with the pub and brewer Greene King to become its primary provider of WAN, LAN, WiFi and voice services.
The fully managed service will cover more than 1,600 Greene King sites.
Daisy will provide a new network to enhance operational performance and customer experience.
Daisy will partner with Fortinet to deliver the project. Fortinet played a key role in supporting Daisy to mitigate global supply chain issues, ensuring delivery kept pace with Greene King’s ambitious roll-out schedule.
The SD-Branch, powered by Fortinet, helped Daisy transform Greene King’s legacy network and telecoms equipment, along with a new cloud Unified Communications (UC) voice solution available at all pubs, providing Greene King with smart call management capabilities.
Greene King head of retail Indhu Sathiaseelan said: “We have already started to see tangible results from the new network with guest WiFi download speeds increasing significantly and the number of marketing opt-ins rising. We have also seen operational improvements with the new telephony systems and received great feedback from customers and employees. “
Daisy Corporate Services Director of Business Development, Chris London said: “In only six months, we achieved what some would have thought impossible and have successfully rolled out connectivity to nearly 700 Greene King pubs so far. It’s rewarding to be already able to see the difference between customers and employees, as they are empowered to interact in a more streamlined, efficient and effective way. The real upshot is happy customers who want to keep coming back.”
