A report from Fujitsu suggests that punters fear that they will be locked into their cloud contracts and never escape.
Fujitsu’s report “Where is Hybrid Heading?” claims that users are concerned that as they move deeper into a hybrid and multi-cloud world, they will get trapped working with just a handful of vendors.
Vendor lock-in has been a recurring concern when it is easy to ramp up services in the public cloud, but difficult switch them off again when they are no longer needed.
Fears of being locked-in were felt by 80 percent of respondents which means resellers will need to demonstrate that they can provide customers with flexibility with the vast majority of users looking for assurances they can adapt their hybrid cloud strategy.
More than 63 percent of hybrid IT users desired ‘faster delivery and more reliable business outcomes’ as the reason to partner with a service provider.
The Fujitsu report found that from a user perspective integration and orchestration were the main barriers with close to half of users revealing they are struggling with those issues.
Fujitsu EMEIA, head of digital, Mark Phillips said: “Now that cloud has become mainstream, it’s no longer a land grab and organisations have become a lot more selective when it comes to deploying cloud services. They are alert to a new risk of vendor lock-in and have come up with viable strategies to off-set this.
“They are convinced that cloud does give them the ability to respond to the pressures of disruption and see partnering with leading global systems integrators like Fujitsu as the best way to speed up and de-risk cloud adoption and management. This is particularly the case with integration and orchestration, which they see as the biggest hurdle to jump.”
