Crown Commercial Service opens door to Salesforce

Salesforce logoThe Crown Commercial Service has agreed a one-year Memorandum of Understanding (MoU) with Salesforce.

The idea is to make it easier and more cost-efficient for the public sector to use the supplier’s products and services.

The agreement extends to the supplier’s acquired technologies, collaboration platform Slack and data visualisation provider Tableau and its cloud services.

Philip Orumwense, commercial director and chief technology procurement officer at the CCS, said: “I am delighted that Crown Commercial Service and Salesforce have been able to reach agreement on this MoU. It will allow UK public sector customers to access a competitive baseline of pricing by recognising our aggregated public sector spend; and ensures a cost-effective marketplace with access to best of breed solutions for each requirement.

“The agreement will further ensure increased collaboration and aggregation of government and wider public sector spend to achieve increased automation, forecasting, reporting and customer engagement management tools.”

The CCS has issued similar Memoranda of Understanding with Oracle, and a swathe of other technology suppliers, including Amazon Web Services, IBM, Microsoft, SAP, Workday and Google Cloud.

The CCS is the country’s largest public procurement organisation. In 2021 and 2022 it says it helped the public sector achieve “commercial benefits” of almost £3 billion.