The infrastructure of over 21 percent of surveyed companies has failed key PCI compliance assessments, designed to assist them to maintain high-security standards when processing customer card payments. In addition, a further 29.3 percent said that they had no confidence in their own company’s compliance when it came to PCI DSS.
A recent poll by SentryBay, the UK-based cybersecurity software company, found that there was a lack of confidence in the PCI standards within today’s hybrid working environments. More than half said that they either believed PCI regulations were not relevant or that they needed adjusting to suit current working models.
The PCI DSS standard mandates that organisations maintain a secure network and systems to host transactions, including a properly configured network firewall to protect cardholder data, and restrict data access to those with a genuine business need.
This is proving difficult, as the SentryBay poll found out. When asked what the biggest challenges were to ensuring compliance, 30.7 percent said it was too complex while 23.6 percent thought that the contradictions of the process were the biggest barrier.
For businesses that are trying to manage their evolving security landscapes as the workforce remains in flux following the pandemic, addressing the numerous security requirements of PCI is a daily task. Over 24 percent of respondents said that educating employees on PCI compliance was their biggest challenge.
SentryBay CEO Dave Waterson said: “Data security and compliance are common challenges across every touchpoint of the customer journey and companies should have more confidence in the standards and their own ability to adhere to them, however tasking this is. Organisations should work towards being compliant and secure simultaneously by changing their culture to address the layers of security required to meet standards.”
