Cisco adds AI to its security and collaboration products

Cisco is installing generative AI into both its security and collaboration products.

The plan, announced at Cisco Live 2023, is that the outfit will harness large language models (LLMs) to help businesses ramp up productivity and automate simple tasks for their workforces.

Generative AI is being seen as the greatest thing since sliced bread for many customers and opens the door to a reimagined collaboration experience.

For example instead of listening to a 90-minute meeting AI can write a summary to give us the high pointsCisco’s executive vice president and general manager of security and collaboration Jeetu Patel said  many businesses still employ multiple and disparate security tools and AI could help figure a way around this problem.

Cisco previewed how the virtual assistant can work with the existing firewall policy set to implement and simplify rules within the Cisco Secure Firewall Management Centre. Patel said it is the first of many examples of how generative AI can be employed within Cisco Security Cloud.

“We were going to be investing very heavily in this notion of AI just being part of the fabric of everything, and especially security,” he said.

“One of the big challenges we have in our industry is shortage of skill and talent, and we can make sure that every single person can become this very sophisticated user when they start using our products.”

Patel said the ongoing progress within Cisco Security Cloud, the company’s platform approach to security, will also help as customers attempt to set and maintain policies across multiple secure access products, firewalls and cloud security tools.