Beancounters at Agilitas have been asking around and have discovered that the channel is pretty confident, given the mess that the world is in.
Agilitas’s findings revealed confidence that the channel was working collaboratively to balance profit and purpose.
Many business leaders saw themselves in a good position when it came to delivering strong customer experiences, with confidence around that area returning to pre-pandemic levels.
Despite talk across the industry about the challenge of getting and retaining staff, the vast majority of those in the IT channel felt they were doing a decent job on that front. The survey also showed company culture as something that leaders viewed as important.
Agilitas uncovered the ongoing shift to a more sustainable channel, with just under half now tracking quarterly targets.
Agilitas CEO Shaun Lynn said that this was the first market report of the post-pandemic era, so it was no surprise that the first Evolve technology channel confidence index would offer up such a diverse mix of results, full of lessons learned, progression and disruption .
“The vision to act with impact extends to all corners of the technology channel to build an environmentally, socially and economically sustainable future. Now, the true value of success is no longer determined by financial gain alone, as many channel players seek to re-evaluate the way they do business to find the right balance between profit and purpose.”
Meanwhile, although there are many reasons to feel gloomy, the impact of any global economic problems is yet to appear in the quarterly results issued by listed distributors and resellers.
