Category: News

Cloud services have revolutionised Business Continuity Planning

Cloud-based SaaS products have streamlined BCP and disaster recovery, argues Tarek Meliti, CEO and founder of TDM Group

For those not in the know, a BCP (Business Continuity Plan) outlines how a business will continue operating during an unplanned disruption in service. It’s more holistic than a disaster recovery plan because it details contingencies for business processes, assets, human resources, and partners – providing an enterprise-wide view of recovery.

A 2019 LogicMonitor study reported that 96 percent of organisations have experienced at least one outage in the past three years and 95 percent had experienced at least one brownout. Although data loss is by no means the only risk that highlights the importance of a thorough BCP, it is stats like this that should bring business continuity planning into sharp focus for IT decision-makers. 

SoftwareONE sees boost in profits

SoftwareONE has posted an increase in gross profit in its full-year 2021 results to €849 million in 2021.

EBITDA fell a percent year to €217 million, with a margin of 25.7 percent from 30.6 percent in 2020.

SoftwareONE CEO, Dieter Schlosser said: While we are aware that margins fell below expectations, we believe the strategic investments underpin our strong growth and support long-term shareholder value. As organisations continue to embrace the cloud, the demand for services is expected to grow significantly.  In order to capitalise on this market opportunity, we have continued to invest in talent and capabilities. ”

The Swiss outfit’s total adjusted operating expenses increased 25.8 percent to €631 million.

It claimed the development of its cost base reflected higher personnel costs as a result of investments in sales & marketing and delivery capabilities to support the company’s continued growth, as well as incremental operating expenses of acquired companies.

CloudCoCo sees profits a go-go

Cloudy CloudCoCo has reported revenues of £8.1 million for the 12 months ending 30 September 2021, up £100,000 from the previous year.

CEO Mark Halpin described the 12-months as “significant progress” for CloudCoCo.

“FY21 was a landmark year for the Group and we are now a very different proposition in terms of scale and opportunity, which will be reflected in our FY22 financials. With an exceptional team in place, improving market conditions and having demonstrated our ability to overcome challenges as and when they arise, we remain confident in our ability to continue making good progress towards our growth ambitions”, he said.

CloudCoCo claims that it will financially benefit from its acquisitions this year, claiming that it will put in place “corrective actions” to stem losses in the former IDE business and push it to turn a profit in the second half of this year.

The MSP said that it added 35 new customer logos during the year and renewed key multi-year contracts with clients such as Vantage Motor Group, Kings College London and Boohoo [no really. ed]

“With an enlarged Group serving circa 1,000 customers, we now have the ability and impetus to provide a broader range of services to a broader range of customers. We have made an exceptional start to the new financial year – our best ever quarter by sales – and have made excellent progress in integrating the acquisitions, with the actions taken to get Connect from loss-making to anticipated profitability later in FY22 a particularly noteworthy achievement,” added Halpin.

Cloudy Riverlite has buyout Xperience

Xperience has snapped up MSP Riverlite in a bid to improve its East of England experience.

For those not in the know, Riverlite offers cloud, cybersecurity and managed services to education, charities, hospice and private sector customers. It is run by managing director Paul Oggelsbt and chairman Mark Shields.

Xperience claims the deal creates “one of the biggest managed IT service providers in the East of England”, adding to its existing operations in Peterborough and Bury St Edmunds.

It is Xperience’s second acquisition within six months, having previously acquired Bury St Edmunds-based MSP Green Duck in October 2021.

The company’s headcount will grow from 42 percent to 150 staff, and increase its turnover to roughly £21.5 million and claims to support more than 1,150 clients across the UK and Ireland.

Red Hat offers free training

Red Hat has pledged to run its Training and Certification courses to its partners for no extra cost.

The outfit said that it really needs hybrid cloud skills at the partner level so will be offering its self-paced online courses for free to help build knowledge around technologies such as cloud computing, containers, virtualisation, and automation.

The curriculum consists of 17 courses that are available in eight languages and can provide the foundational knowledge needed to develop skills in hybrid cloud computing. These can then be used to pursue further accreditation and certification away from Red Hat.

Ukraine war will have a knock on effect here

Economic sanctions against Tsar Putin will have a significant impact on the IT channel, according to analysts at Context.

According to a report cross-border payments are extremely challenging if not impossible for channel players and their customers now that major banks are locked out of the SWIFT system. The EU and US have banned the supply of hi-tech goods including semiconductors, computers, telecoms and information security equipment. Russian aircraft are banned from European airspace, and Boeing/Airbus have stopped servicing the Russian aviation industry, which will further restrict transport flows.

Room teams up with Zoom COVID goes boom

Room has teamed up with Zoom and HP to launch of ‘Room for Zoom’ in the UK and Ireland to help businesses better connect remote employees with those who have returned to the office.

The video collaboration suite provides a physical, tailored video conference space for Zoom users, which the firm says bridges the gap between in-person and remote working for the hybrid workplace.

Room for Zoom offers up a soundproof, modular architecture solution that comes complete with built-in VC lighting, a monitor, webcam, skylights, connected power sources, ventilation, and more.

Room co-founder Morten Meisner-Jensen said the ability to connect colleagues in this way will help improve employees’ working life.

Steel takes over Splunk

Proofpoint CEO Gary Steele is leaving security outfit to take over as Splunk’s new CEO.

Steele was the founding CEO of Proofpoint and has overseen the company’s growth from a startup to a publicly-traded security-as-a-service provider.

He will take over as permanent CEO on 11 April following Doug Merritt’s decision to step down in November last year, just five months after Splunk received a billion dollars of private equity funding from Silver Lake Investment.

“Splunk has built one of the most respected brands in tech and is at the forefront of security and observability. I’m honoured to join the company at such an important moment – for both Splunk and the industry. I’ve dedicated my career to helping companies around the world safeguard their data, systems and infrastructure, and know first-hand how critical Splunk’s products and solutions have become to customers as they navigate hybrid, multi-cloud environments with increasingly complex attacks and threat actors.”

Westcoast partners with Asus

UK-based distributor Westcoast has expanded its devices portfolio through a new partnership with Asus.

The agreement will see Westcoast stock and promote Asus products in the UK, including Vivobook Flip, Zenbook S and ProArt Studiobook One.

Westcoast said that it will  offer finance options, marketing support and logistics services, and make Asus devices available for its 5,000 existing customers.

Westcoast client director Paul Hamilton said: “We’re extremely proud to be partnering with Asus. Their brand that we have admired for many years for their consistent record of innovation and great products brought to market. This is a significant partnership for both parties to be working in collaboration to drive incremental opportunities.”

CIO role has changed but development half baked

CIOs are moving to more strategic roles as they came under pressure from their bosses to keep the pace of change high and innovation flowing.

According to research from Logicalis the shift has had an impact on those in the channel that support customers as they need to protect customers while the change is happening.

Logicalis chief technology officer Toby Alcock said CIO demands had changed and the business expects more from  them and the pace they need to work.

“More businesses are looking for the technology to be closer to their outcomes and to their customers, so the CEO is having to respond to that anyway, but I think it’s been accelerated through the pandemic”, he added.

“The rate of change and the acceptance of the change has helped, but so too has the need to come up with more innovative ways to connect with customers during the pandemic, change and pivot the business, and drive new outcomes. That pressure has been on the CIO like never before,” Alcock said.

Microsoft pushes back 365 price hikes

Microsoft has pushed back its plan to increase prices for 365.

The price hikes, which were first announced in August, officially come into effect today but Microsoft has announced a “transitional grace period” until 14 March.

The move is to fit into Vole’s cunning plan for its New Commerce Experience which is basically a licensing system for companies.

It means that new commerce transactions for the six commercial Modern Work SKUs – Microsoft 365 Business Basic, Microsoft 365 Business Premium, Office 365 E1, Office 365 E3, Office 365 E5 and Microsoft 365 E3 – can be invoiced at the February 2022 pricing.

All new commerce transactions for these six Modern Work SKUs submitted after 5 pm Pacific Daylight Time on 14 March will then be invoiced at the increased March price list pricing.

Tactus buys Box

Tactus has written a cheque for high-performance gaming PCs and accessories supplier Box.

For those not in the know, Tamworth-based Box is an online retailer of consumer technology and specialist devices serving a customer base across the UK and Europe and had a turnover of £100 million during 2021.

It employs a team of over 140 employees, which means that Tactus Group’s headcount will be more than 350.

Tactus CEO Scott Brenchley said: “Box is a strong addition to Tactus Group. With the global gaming space highly fragmented, it is important that we continue to invest in those brands that will fulfil our ambition of being the go-to destination for PC gamers and this acquisition takes us closer to that goal. ”

“Box provides the group with significant operational capability and a broader customer base as we expand the reach of our brand products in the UK and overseas.

Software One offers to float your goat

SoftwareONE has unveiled its new Goatpath brand, which will focus on delivering the next generation of technologies, platforms, and products at speed.

The outfit claims the brand will “radically change the way customers can buy, sell and manage their software, cloud and services”.

Goatpath GM Mike Fitzgerald said: “The new name and brand reflect our desire to find the fastest route across challenging terrain with nimbleness and surety.”

Ultimately, Goatpath’s goal is to make it simple for businesses to automate and govern procurement, management and security of software and cloud.

Tech companies crack down on Russia

UK tech companies with Russian links or finance might find themselves in hot water with US big tech.

As Tsar Putin’s Russian troops push into Ukraine US tech firms are doing their best to make sure that they are not seen as having anything to do with it.

Some of it is obvious.  Big Tech is under pressure to use its influence over the world’s most popular social networks, apps and phones to take tough action.

Since Russia’s first strike nearly a week ago, Meta, Twitter, Google and other companies have announced a slew of measures such as revoking ads for Russian state media websites, monitoring disinformation and utilising tools to increase the privacy of Ukrainian citizens.

Claranet signs five year contract with AWS

Cloudy Claranet has signed a five-year agreement with AWS which will see it certify more than 1,200 cloud experts and set up a global Cloud Centre of Excellence.

Claranet migrated its first customer to AWS in 2013 and became a premier-level Services partner and a Managed Services Provider partner with the vendor in 2016. It migrated more than 500 customers to AWS by 2020.

Claranet CEO Charles Nasser said the five-year agreement with AWS takes its partnership “to the next level” and will see it build a global Cloud Centre of Excellence around security; sata; SAP; and migration and modernisation.