Category: News

Cloudy outlook in store for resellers

forecastMore vendors are working out ways to get their resellers at the heart of cloud based operations.

Now unified communications specialist Swyx Solutions has announced a new version of its cloud solution SwyxWare Compact for Datacentre for the channel.
The product has been designed for reseller partners, and makes it possible to take into account the individual requests of customers.

Using SwyxWare Compact, resellers and MSPs can offer cloud-based unified communications services to their customers without a huge fee.

Based on a VMware platform, the Compact version has been adapted to the needs of the channel and is aimed at partners with existing VMware knowledge.

Swyx CEO Ralf Ebbinghaus said that the SwyxWare Datacenter Edition that has been primarily offered by carriers and service providers with their own data centre.

“With the Compact version we now cover the needs of the entire channel, so any reseller can give the customer a choice for SwyxWare – on-premise or out of the cloud,” he said.

“In the last year we have given our resellers the ability, through our partner Deutsche Telekom, to offer customers a UC solution via the public cloud, and now with SwyxWare Compact we have created a further business model for our partners.”

 

Reseller leaks Windows 10 pricing and launch date

windows-10-technical-preview-turquoiseMicrosoft reseller Newegg accidently leaked the pricing and release date of Windows 10.

Windows 10 will be released to hardware makers on August 31, according to a product listing at Newegg.com.

The new version of Microsoft’s widely used operating system will be delivered to original equipment manufacturers on August 31, according to listings at Newegg.com, which is also taking pre-orders for the software. The Home edition will cost hardware makers $109, while the Professional version will cost $149, according to the listings.

The exact release date for Windows 10 had been a closely guarded secret. Microsoft said in March that Windows 10 would launch this sometime this summer, and while developers hoped for something more definitive during the Build developer conference last month, the company was still mum.

This means that consumers should have Windows 10 in their hands before the end of summer. We should point out that this is the second time that Newegg jumped the gun. It leaked price details and a release date for on Windows 8 in 2012.

Data centre evolves from snooze to news warns Gartner

darwinBeancounters at Gartner said that thedData centre industry is about to see some rapid change after 15 years of more or less being a snooze.

In its 2015 Magic Quadrant for Data Center Networking report Big G said that emerging innovations like software-defined networking (SDN) and disaggregation switching, and  data centre networking was shaking up the industry.

Unlike in the past, vendor differentiation is shifting toward software — including management, automation and orchestration — compared with hardware.

Gartner Research Director Andrew Lerner, who co-wrote the report said most of the suppliers were the same names as they everywere.  But positions have have changed within the industry.  Arista Networks becoming a Leader and Dell is being more progressive.

The report found that the adoption of and interest in white-box switches over the past year have increased significantly within hyperscale data centres.

Dell twigged to the fact that a white-box or branded white-box was the key and  then Juniper followed, then HP.

There is now a demand for a denser, more highly virtualised data centre to improve agility within networks. Organizations want less proprietary, closed systems than have typically filled the space.

The market leader is still Cisco and has the largest  installed base of any vendor in the quadrant, Cisco is by far the global leader in port shipments and revenue.

Gartner’s report slams Cisco for overlapping, conflicting architectures as well as one of the priciest solutions on the market.

Cisco’s flagship Application Centric Infrastructure (ACI) is “less open” than some SDN products, said Lerner, but “if you’re looking for an open solution, they do have a broad portfolio.”

Arista is the fastest-growing vendor in the space and is one of only two companies – including Cisco – that Gartner refers to as Leaders.

Arista has taken a open and agnostic approach that’s cost-effective, so it’s a very compelling story for company’s the report said.”

HP is not doing that badly either. The No. 2 player in the market has a strong global reach, a broad portfolio and open SDN. HP was rated the most open vendor, according to Gartner research surveys.

What is keeping the computer giant from being a leader in the market is its failure to execute sales from a channel perspective.

“From a portfolio perspective, they can go toe-to-toe with anybody. … They have the HP brand and the global distribution channel, so on paper, they should be a fierce competitor,” said Lerner. “The reality is, we don’t see the HP distribution channel putting the HP data center networking portfolio in front of customers with the same degree of fervor as, say, a Cisco or even an Arista.”

Dell was the most innovative vendor in the marketplace over the past year, with more than 24,000 networking customers, jumping from a niche player in 2014 to a visionary this year.

Dell was the first mainstream vendor to support a disaggregation switching solution that allowed organizations to run third-party networking software on Dell hardware.

VMware was the only vendor that made the quadrant that doesn’t provide hardware in the data centre. The company’s flagship NSX SDN overlay product garners a high degree of interest and has a proven track record of reliability with customers.

VMware’s suffers from an immature channel and sales coverage  which is triggering its growth.

 

Cisco brings IoT certification to channel

ciscoCisco is helping its channel partners get a leg up into the Internet of Things.

The idea is to run training programmes to give them the skills needed to try to capture some of the $19 trillion it expects from the new industry.

A new Cisco Certified Network Associate Industrial IoT certification has been set up along with two new cloud certifications to help partners deliver optimal business outcomes.

Cisco thinks its channel needs to understand the context of the industrial and IoT environments while it is deploying and managing these network and IT devices.”

The lab-based training program targets networking engineers, plant administrators, control engineers and IT engineers and teaches them how to build, manage and operate converged industrial networks in the fast-growing IoT manufacturing markets.

The certification targets both the customers and channel partners

Last week, research firm IDC released a report forecasting that the IoT market in manufacturing operations will grow from $42.2 billion in 2013 to $98.8 billion in 2018 — representing a CAGR of 18.6 percent.

K3 Syspro partners with software automation expert AfriSoft

k3-syspro-building-frontERP reseller K3 Syspro announced a partnership with software automation expert AfriSoft.

The deal has made K3 Syspro a reseller of TransLution mobile software for the UK and Europe.

The product plays nice with K3 Syspro’s existing SYSPRO Espresso product, which was introduced with the recent SYSPRO 7 upgrade.

TransLution is designed to meet high demand for instantaneous fast transaction and enablies production to staff to update and add livestock and barcode information on the move and send that data directly to their ERP database.

K3 Syspro Managing Director Cathie Hall commented: “Mobility is a core lean enabler allowing manufacturers to extend mobile data right to the point of activity. With SYSPRO Espresso and TransLution as part of our product range, can provide reliable, ruggedised access to ERP and provide a more streamlined mobile platform for data analysis.

TransLution software enables SYSPRO users to simplify and accelerate their production processes by capturing, processing, and analysing production data with a mobile solution for the shopfloor. It integrates mobile scanners, touchscreen devices, and other plant equipment seamlessly into SYSPRO, allowing traditional manual tasks such as stock taking or production records to be automated and streamlined.

AfriSoft Africa Director Russell Kleyn said that TransLution software is a good fit for many of K3 Syspro’s customers.

“Our solution not only simplifies standard tasks, but creates a system that integrates seamlessly into SYSPRO to streamline data input and reduce errors.”

Raiffeisen wants to sell Comparex

saleDespite the fact it is doing rather well, and even recently opened a branch in the US, the German Raiffesisen Bank wants to off-load Comparex.

The price could amount to EUR 350 million ($391 million) which strikes us as a little on the cheap side.

In 2013/14 the firm generated revenue of EUR 1.5 billion.

Comparex was established in 1986 as a joint venture of BASF and Siemens and specialises in licence management, software procurement and technical product consultation

Comparex is a large Microsoft licensing solutions partner (LSP) and also sells licences from Adobe, CA, Citrix, IBM, Symantec and VMware.

Raiffeisen has been the sole owner of Comparex since 2011 but the bank needs cash after a disastrous number of investments in Russia and Ukraine.

Redmond wants a Blackberry slice

blackberry tartThe dark satanic rumour mill is churning out a hell on earth yarns claiming that Microsoft is close to buying up a slice of the canadian telecommunications company BlackBerry.

A few other tech companies like Xiaomi, Lenovo and Huawei are also amongst those interested in buying the outfit but Microsoft has been wining and dining a few investment firms to assess their chances of taking over BlackBerry.

Its plan is to upgrade its intensity in the business mobile solution segment and its patent portfolio in the Internet of Vehicles (IoV), as well as mobile platform and communications sectors.

The Chinese smartphone manufacturers are mainly intended to invest in BlackBerry so that they can improve their brand visibility across US and European business sectors.

So far it is all rumour and speculation but BlackBerry has frequently been tipped to be ready for buying out before and it has never happened.  However sources in the Redmond lair have admitted that the stuffed head of Blackberry would look nice on its CEO’s wall.

BlackBerry said recently that it will  lay off number of employments across the globe and will merge its device software, hardware and applications business. It also indicated that it was “changing assets to profit” by development opportunities and accomplish benefit over all regions of business.

So far that involves scaling down its mobile phone division, which might mean Microsoft  will have to move fast if it there is going to be anything left of Blackberry.

EMC names new channel supremo

kevin_sparks_emcEMC has confirmed Kevin Sparks is to replace Russell Poole as director of alliances and channels for the UK and Ireland.

Poole has been doing rather well for himself climbing the greasy pole within EMC. He replaced Terry Beale as EMC’s head of channel just last August has been promoted to the position of senior director, enterprise sales for EMEA.

Sparks joined EMC five years ago and was most recently the vendor’s cloud and service provider sales manager. He has 22 years of experience in technology sales and marketing, including leadership roles at Ericsson and BT, before joining EMC.

He has to evolve EMC’s channel business in the UK&I which has been getting better of late and might be showing signs of opposable thumbs.

EMC has been trying to transform its relationships with the channel and distribution businesses over the last few years. Sparks’ will “work closely with the partner community to help them find additional value from their relationship with EMC” which we guess means a generous drinks cabinet for thirsty channel partners.

 

US cloud supplier in hot water over sexist snap

fortacloud-tweet A US cloud supplier – Fortacloud – appears to have learnt the hard way about European sensibilities when it posted an advert for its products using a woman in her underwear.

After all, whenever you think of cloud storage the first thing that pops into your mind is a  nearly naked woman in her drawers.

The pic was used to accompany a Twitter promotion and it created an uproar amongst its 22,000 followers.

IT consultant Richard Price wondered what a picture of a half-naked woman draped on a bed have to do with discounted hosting and wondered how this was not sexist.

Product designer Nils Hoenson replied: “Why the hell are you using a picture of a half-naked women to advertise cheap hosting? Sexist idiots.”

Good product attention right?  Not really.  As one customer pointed out  it made him think is the product is so weak they have to go for the lowbrows with cheap sex.

Fortacloud seemed bewildered by the UK response, after all in America you can have tits with everything, only if you show a bloke in his underpants you can be burnt at the stake.

Another attempted to justify the use of the image: “Well, 99 percent of our customers are male between the ages of 18 and 42.”

Of course this made matters worse.

IT consultant Sally Jenkinson tweeted that the original ad was poor. “Your responses take it to a different level and it was an awful judgement,” she said.

After all they are saying that every male in that age range, in their business engagements, wants to look at pictures of birds in their underwear.

IBM prepares channel for millennials

dellyBiggish Blue is predicting that things are going to change now that the millennial generation has entered the workforce.

IBM projects that by the year 2020 millennials will be the dominant generation in its company and its channel partners.

To deal with this IBM’s Mike Gerentine, global vice-president of channel marketing has set up   the IBM Emerging Leaders Initiative and recruited 40 millennial participants – 20 from IBM’s staff and 20 from channel partners that work together in a buddy system.

Apparently they’re collaborating together the way colleagues normally would, via conference calls, in-person meetings, and perhaps some Snap Chat sessions involving customised Bitmoji.

The generation born 1980 or later has sometimes got a bad rap as being too self-involved and entitled, Gerentine says they aren’t that different from other generations.

They are more social and digitally savvy, but they still want to work in a collaborative environment with people. IBM wants to create a groundswell in business partner firms to start developing leaders for the future.

So far the programme is focusing on non-technical employees, those in functional roles of marketing and sales, and the participants are being asked to take on two projects within IBM.

They must be evangelists of IBM’s internal social app, Gerentine says, and become experts of its new digital marketing platform, helping other employees deploy it and then put it to use.

In a statement Gerentine describes the programme as critical because IBM believes millennials are essential to helping define future needs and interests in the technology marketplace.

“I’m fully committed to ensuring that Emerging Leaders have a voice. Our companywide share new technology solutions with them, listen to their feedback, and learn from their insights.”

The programme is expanding. There’s an open call to recent college graduates that are now working at IBM partners, or the employers that hired them, to get in touch with IBM. A nomination form is required to be filled out for consideration to take part in the programme.

 

Vodafone is back in the money

vodafoneBritain’s Vodafone posted a rise in its quarterly sales for the first time in nearly three years.

This was thanks to improving trends in its key European markets and demand for its 4G mobile services.

The world’s second largest mobile operator said the rise in fourth quarter revenue of 0.1 percent, which followed 10 quarters of declines, meant that its overall earnings could also stabilise in 2016.

Vodafone has been hit hard by the constraints on consumer spending in its big European markets and by regulator-imposed price cuts, forecast a range for 2015-16 earnings of £11.5 billion pounds to “£12 billion.

Compared to the £11.9 billion pounds it reported for the 2014-15 period the company could be heralding a return to growth following seven straight years of earnings decline.

Analysts say Vodafone has a tendency to set a cautious outlook so the figures might even be better than that.

Chief Executive Vittorio Colao said the company had seen increasing signs of stabilisation in many of its European markets, supported by improvements in its commercial execution and very strong demand for data.

Vodafone has 446,000 mobile customers in countries ranging from Albania to Spain, Qatar, India, South Africa and New Zealand. However, in the EU, customers cut back on using their phones at a time when Vodafone needed to invest in new networks.

With growth also slowing in its emerging markets, Vodafone embarked on a programme to either build or buy superfast fixed-line broadband networks to compete with rivals offering mobile contracts alongside television, broadband or fixed-line deals.

 

More grim tales emerge for Computer Services Corp

tumblr_mc8zb8BqH31rttlrno1_400Last week we reported how Computer Services Corp is about to break itself up, but now it turns out that this is just one slice of woe pie for the outfit.

The firm has just sued the former chief executive of a company it bought in 2013 for breaching its code of business conduct.

The lawsuit against Eric Pulier was about alleged  unauthorised payments he made to two executives of Commonwealth Bank of Australia, a CSC client, shortly after receiving tens of millions of dollars related to CSC’s acquisition of ServiceMesh.

“CSC’s lawsuit seeks to recover the damages caused by Pulier’s fraud, breach of contract, and breach of the duty of loyalty he owed to CSC,” the company said.

CSC said it gave earn-out payment of about $98 million to equity holders of ServiceMesh, which it bought for $260 million in May 2013. Of that, Pulier got about $25 million.

The former ServiceMesh CEO also received $26 million worth of restricted stock units and became the vice president of CSC’s cloud business unit.

In its complaint, CSC said Pulier later paid more than $2 million to the CBA executives, both of whom had extensive involvement in ServiceMesh projects and contracts.

Pulier did not advise or seek approval for payments, which breached the equity purchase agreement and violated numerous CSC rules and policies that Pulier agreed with.

CSC started its internal investigation after Australian authorities arrested the two CBA employees for commercial bribery in March.

Pulier resigned from CSC on April 22.

Computer Sciences Corp to break up

330Technology consulting services provider Computer Sciences is planning to separate its government business from its commercial information technology division.

Word on the street is that an announcement could come next week, when CSC releases its fiscal 2015 earnings on May 19.

CSC has been trying, without much luck, to sell itself. The company has a market capitalisation of close to $9.5 billion.

The company is  cost cutting like a mad thing as the US government cut back on its services. However, its government business is seen as attractive to potential buyers because of the high barriers to entry for competitors.

While CSC is still open to acquisitions, it now sees a split in which shareholders would also get stock in a new company as the most attractive and tax-efficient transaction to pursue.

Buyout interest had come from Cap Gemin, HP and Canadian consulting firm CGI as well as the usual sharks from private equity firms. However CSC wanted more money than they wanted to pay.

Hedge fund Jana Partners disclosed a 5.9 percent stake in CSC in February, and said it would continue talks with the company about strategic alternatives and the composition of its board.

 

Kiwis build angry customer services robot

t2fA New Zealand company called Touchpoint Group is building a robot which it says will get really angry.

The big idea is that companies really have not got a clue how to deal with angry customers and even actors have a job being accurately angry all day for training purposes.

Touchpoint is investing $500,000 to develop, is being built with input from one of Australia’s big four banks, which is supplying reams of real-life customer interactions that have been collated over the past two years. Telecommunications companies and insurance firms are also contributing data.

The project carries the name Radiant which in the novels of Isaac Asimov predicted how humans might behave in the future.

Once complete, the project will simulate hundreds of millions of angry customer interactions that will help companies better understand the behaviours and processes that trigger customer outbursts. Such as not mentioning the war when talking to Japanese or German customers, or referring to the French as cheese eating surrender monkeys/

Touchpoint CEO Frank van der Velden said that companies don’t have the numbers of staff to go through this manually. A bank receive data every day. But it gets to a point where that dataset grows so large that it becomes meaningless unless you can interpret it. That’s where Radiant will fit in.
“We’re not in the business of managing complaints; we are in the business of managing issues that might turn into complaints. We’re at the top of the cliff, not at the bottom. This will allow companies to better predict and identify those issues,” he told the Australian Business Review.

 

Dell deal headed for court

michael-dell-2Dell’s decision to go private is headed to court as head funds work out a way to screw more money from the tin box shifter.

According to Channel News Asia , Dell has become the latest victim of a process called “appraisal” where hedge funds use the threat of a court room to squeeze more money from buyouts.

The plan strategy, known as “appraisal,”involves an investor who opposes a buyout price asking a judge to determine the fair value for the stock. Dubbed “dissenter’s rights” and is meant to protect investors from underpriced buyouts, but some Wall Street dealmakers say hedge funds use it as a hold-up strategy to squeeze extra cash from mergers.

In this case the investor, T Rowe Price, is seeking a higher price for its Dell stock than the US$13.75 per share offered in the US$26 billion buyout led by Michael Dell and Silver Lake Partners.

T Rowe Price’s case began in February 2014 when the company asked Delaware judge Travis Laster to appraise its roughly 27 million Dell shares, according to court records. It said it had notified Dell and had not voted its stock for the deal, satisfying the legal requirements for appraisal.

But in August T Rowe Price reported to securities regulators in August that it voted for the deal across its funds.

Dell’s lawyer said that the computer maker would soon begin “aggressive, limited discovery” into the fund manager’s vote and will probably ask the court to throw out T Rowe Price’s appraisal claim.

But T Rowe Price is one of scores of Dell holders to seek appraisal claims, covering more than 38 million shares in total, according to court records.