Category: News

CA starts global marketing campaign

Posted on May 30, 2017 by - News

1480465477766CA Technologies has started off a new global marketing campaign which talks about building a “Modern Software Factory” for channel player customers.

The idea is to showcase CA’s capability to market in a brave new age built of buzzwords and management statements which need quote marks like “digital transformation”.

According to the company the strategy behind this marketing roll-out is businesses today face near constant “digital disruption” which harms all “business decision makers” at all levels.

According to CA, its Modern Software Factory campaign reflects “new insights” on the challenges to build better apps, faster and securely and gain insight from data, which are important to the “application economy”.

Businesses need to recognise that software is “core to creating competitive advantage.” CA shows how they can start with a single CA solution, or a combination of solutions across the areas of Agile, DevOps and Security.

CA Technologies is furthering its cloud watching strategy and offering through several new alliances that will see the New York-based vendor produce “more agile infrastructure solutions”.

CA also released changes to its Managed Service Provider (MSP) licensing programme for ARCserve. With this release, CA is trying to further simplify its licensing structure to encourage new partner enablement.

“We’re laying out a blueprint that’s designed to help guide customers as they leverage software to win in the market,” the firm added.

Nutanix reports significant revenue growth

Posted on May 30, 2017 by - News

nutanixHyper-converged infrastructure technology outfit Nutanix on Thursday reported significant revenue growth.

Nutanix reported GAAP loss for the quarter of $112.0 million on revenue of $191.8 million for its third fiscal quarter of 2017, which ended April 30. The company reported a GAAP loss of $46.8 million, or 39 cents a share, on revenues of $114.7 million during the year-ago quarter.

On a non-GAAP basis, Nutanix lost $60.8 million in the quarter, or 42 cents per share, compared to last year’s loss of $40.4 million, or 33 cents per share, last year.

Nutanix picked up 790 new customers in the quarter, bringing its total customer count to 6,172 businesses, the company said. New customers were most focused on the Nutanix architecture for running enterprise application, virtual desktop infrastructure, and server virtualization or private cloud workloads, it said.

Based on a rolling four-quarter average, about 23 percent of Nutanix customers have adopted the company’s AHV hypervisor, formerly known as Acropolis.

CEO Dheeraj Pandey said the company expanded its total addressable market thanks to making its hyper-converged infrastructure software stack available on an ever-wider range of hardware platforms, said:

“We continue to execute on our strategy of building a cloud operating system that provides our customers maximum choice of hardware platforms. We recently established a partnership with IBM to bring to market the industry’s first hyper-converged solution on Power Systems, and introduced support for HPE ProLiant and Cisco UCS blade servers. Our third quarter results reflect our continued focus on the Global 2000 as well as a measurable improvement in the number of larger deals in the quarter,” Pandey said.

JeraSoft comes up with new billing platform

Posted on May 30, 2017 by - News

BillingVoIP outfit JeraSoft has released a new version of its billing platform – JeraSoft VCS 3.12.

The key feature of the new version is the Internet of Things (IoT) services support. It enables users to bill any type of event within their business model gathered from multiple devices (sensors, controllers, vehicles, smartphones, machines, etc.) aimed at supporting home automation, health monitoring, etc.

It enables users to bill any type of event within their business model gathered from multiple devices (sensors, controllers, vehicles, smartphones, machines, etc.) aimed at supporting home automation, health monitoring, or any other IoT service.

Suren Arustamyan, Chief Operating Officer at JeraSoft said that the product’s functionality was getting better.

“With this latest version 3.12, we are again improving the platform’s performance in general, while at the same time incorporating many new features requested by our fast-growing customer base. The launch of our IoT billing platform has moved us one step forward in developing multicomplex marketable products strengthened with thorough technical support,” he said.

In addition to these developments, JeraSoft introduces CoreAPI optimised for performance and aimed at serving high frequency requests. Development of mobile applications or customers’ portals as well as real-time data synchronisation with third party systems are the typical usage cases for CoreAPI.

Other key business benefit that can be achieved from using JeraSoft VCS 3.12 is the Customer Dynamics Report. Now users can create dynamic reports in terms of customer base growth, subscriptions and on-demand services usage, balance refills, etc.

Also, the JeraSoft team introduced Provisioning API, the whole new part of the platform that provides “Push Model” API. It allows calling of external handlers triggered by events within billing platform. Such approach will greatly simplify data synchronisation with 3rd party systems such as application servers, gateways, CRMs.

Top online booking channels revealed

Posted on May 30, 2017 by - News

no-vacancy-signHotel connectivity outfit eRevMax has released research on online channel penetration and performance in five key markets in Europe.

Based on reservations processed by the company over the past one year, the infographic lists the top five online distribution channels in UK, France, Germany, Spain and Russia.

Data from eRevMax shows the dominance of Booking.com in all key markets, including Russia. When it comes to technology adaption, UK leads with over 93 percent hoteliers having a property management system. Mobile has emerged as one of the fastest growing channels with as many as 29 percent of online travel bookings in Spain coming from it.

eRevMax works with over 350 channel and technology partners helping over 9000 hotels worldwide to increase revenue opportunities and streamline business processes.

It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as small properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger, RTConnect and LIVE OS.

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Amazon’s channel expansion “a misunderstanding”

Posted on May 29, 2017 by - News

hqdefaultThe drive behind AWS’ channel expansion plans have been misinterpreted, according to the cloud giant’s technology evangelist.

Ian Massingham said that claims that AWS is using the channel as a vehicle to scale its business are completely misunderstood.

The idea was mooted by Canalys which claimed that AWS and Google were embracing the channel as they seek to exploit the “next phase of cloud adoption”.

The analysts claimed that focusing more on partners will be the only way the cloud giants, some of which do not have a background in enterprise IT, can maintain their frenetic growth rates.

As a result, AWS grew 43 percent in Q1 and Google by 74 percent, Canalys claimed.

Massingham said that while Amazon has an increasing number of partners that are working with AWS, the reasons were up the spout.

“But I think the rationale that this is an AWS-centric activity that we would initiate because we want to sell more stuff is not the reason we are doing it. We are doing it because customers want to move more quickly than they can move alone, and partners can play a really important role in helping customers accelerate their adoption and therefore deliver the benefits that cloud offers,” he said.

AWS now commonly counts as a top vendor for many traditional resellers and services firms, with Computacenter, for instance, having built a 50-strong European AWS practice.

Partners were reacting to customer demand. There aren’t enough AWS experts around today to help customers move as quickly as they can. So partners can play a really important role in helping customers get to that new reality by bringing in the skills they’ve been able to hone through repeated engagements. It’s typical of a mid-sized partner to have 50-plus certified AWS experts on staff, he said.

Channel wins from AMD push

Posted on May 29, 2017 by - News

funny-elephant-push-on-the-car-pictureMoor Insights and Strategy principal analyst Patrick Moorhead, says that the channel will be the winner from AMD’s push into the PC and server chip markets.

Moorhead said that the move will give channel partners more options for meeting growing OEM and customer demand for silicon supplier alternatives to Chipzilla. System makers and businesses have been wanting more choice when it comes to processor vendors. The thought is that more competition will accelerate innovation and drive down prices.

AMD’s upcoming chips should give them options in important segments of the PC and servers spaces, which will be a boon for partners, Moorhead said.

“AMD-powered PCs and servers bring more choice to the channel and, in some circumstances, differentiation for the channels who assort it. Ryzen Threadripper [for PCs] and EPYC [for servers] are unique in very highly threaded environments and EPYC in single-socket systems.”

Intel has long been the dominant player in both PCs and servers, with market shares of 90 percent.

ARM and IBM through its OpenPower efforts are also making a push for a greater presence in the server space, although this is of limited impact.

An AMD meeting with financial analysts unveiled more details about the company’s upcoming Threadripper and EPYC processors – as well as next-generation Vega Frontier GPUs for workstations – giving the industry greater hope for more competition in the chip market and a boost to the somewhat stagnant PC and server markets.

Threadripper is a high-end PC chip with 16 cores and 32 threads and scheduled for release this summer.
Meanwhile AMD is bring in Ryzen processors aimed at systems like 2-in-1s and gaming desktops, as well as low-end systems, which are due out later in the year and are based on the Zen microarchitecture.

AMD has also announced EPYC, codenamed “Naples” and based on Zen and that will offer up to 32 cores and 64 threads with bulked-up capabilities around interconnect and memory. It could also help reduce costs for large enterprises and cloud datacenters by enabling a single-socket EPYC server to potentially replace a two-socket system powered by Intel Xeons.

We are expecting to see more details at the Computex 2017 show next week in Taiwan.
Moorhead was confident Threadripper will do well in both OEMs and the channel.

“AMD announced that the Ryzen desktop [chip] would be in the top five desktop OEMs by the end of June, and I have seen models already from Lenovo, Acer and Asus. EPYC is newer, and I’m interested in seeing third-party testing. Intel has 99 percent share in servers, so there is a strong desire to have an alternative,” he said.

“The channel should take advantage of all the channel training AMD has available and also trial the products to get up to speed with how they work, Technical training is the fairest priority, followed by go-to-market training.”

The channel should use market development funds from both AMD and OEM, he added.

Databarracks joins the Business Continuity Institute

Posted on May 26, 2017 by - News

Troops lined up Fort Ward barracks 1910Disaster recovery service outfit Databarracks, has become a ‘Corporate Partner’ of the Business Continuity Institute as part of a cunning plan to raise the profile of business continuity management.

The BCI is a big cheese when it comes to business continuity, supporting over 8,000 members in more than 100 countries and working with an estimated 3,000 organisations.

Databarracks’ latest annual Data Health Check survey, showed that over the past eight years the volume of organisations adopting BC plans has increased from 37 percent to 67 percent.

By being a ‘Corporate Partner’, Databarracks wants to work with the BCI to provide education and awareness of BCM best practice, amongst the SME community.

Peter Groucutt, managing director of Databarracks  said that UK SMEs that his outfit work with rarely have their own dedicated BC professionals.

“Our aim is to take the best-practice, expertise and knowledge and make it applicable and usable for our customers,” he said.

He claimed that the difference between BC and IT disaster recovery are blurred for smaller businesses.

“We have been helping our customers with IT DR, but we want to go beyond IT to help improve overall business resilience. We are training all of our customer facing staff in the fundamentals of business continuity and now that we are a Corporate Partner of the BCI, we want to work with the institute to help raise the profile of BCM and improve resilience,” he said.

HP restructuring paid off

Posted on May 26, 2017 by - News

INDUSTRY HP 1The maker of expensive printer ink, HP saw its shares rise more than three percent after hours, amid better-than-expected quarterly results boosted by “pockets of growth” in the PC market.

The enterprise technology company posted adjusted earnings of 40 cents per share, excluding items, on revenues of $12.39 billion in the second fiscal quarter. Analysts polled by Thomson Reuters had expected earnings of 39 cents per share on revenues of $11.93 billion.

The company called it a “breakthrough quarter,” as both the personal systems and print businesses both grew for the first time since 2010. Revenue was up seven percent from a year ago, while adjusted earnings fell two percent from the year-ago period.

CEO Dion Weisler said the company was staying ahead of the competition by mapping out the hot spots for PC growth.

“The real trick in this business is to segment the market, segment again and when you’ve done that do it one more time. Figure out where the pockets of growth are going to be, where the heat map is going to take you. We’ve been looking at areas of premium and gaming – very attractive parts of the market as services,” he said.

All is not that great though as Dell has been seeing prices have been rising for certain components, and there has been increased pressure from newer competition like Huawei in China. But Weisler said the company is experienced with managing all that.

“I think about all competition a lot. I do not get distracted by it. I think we have been very clear on how we can add value to our customers and we are executing on that strategy and it’s working for us. …. There has been a lot of players in this market for a long time. We will compete against them as we do all of our competitors and that’s by playing our own game.”

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Channel could save SMEs a fortune

Posted on May 26, 2017 by - News

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New research from Brother UK says that the channel could help save small and medium sized businesses across the country around five  million working hours  every week by fixing everyday IT problems.

The survey of more than 600 business leaders by YouGov, into office productivity, commissioned by Brother, showed that just over a fifth (21 percent) of senior leaders in SME businesses believe that solving printer problems are one of the top things wasting employee time, while 20 percent think computer crashes are hurting their bottom lines.

Brother says that channel firms should put solving SME’s productivity challenges at the heart of how they sell to the sector.

The data shows that 75 percent of business leaders estimate that each of their employees spend one to two hours per week in front of frozen computer screens. Over two thirds (71 percent) thought a similar number of hours were wasted each week by faulty printers.

Other drains on employee productivity identified by the survey are staff not being able to find documents either on a server or as hardcopies (28 percent) and workplace equipment (excluding printers) not working properly (21 percent).

Phil Jones , Managing Director at Brother UK, said: “Productivity is a big issue for ambitious SMEs, and it’s great that so many business leaders see investing in employee training and rewards as key to smarter ways of working. However, such investment can be worthless if staff can’t rely on the office infrastructure and equipment.

“As the survey data shows, millions of hours of employee time are wasted through typical IT errors that many people will be all too familiar with. It is easy to overlook the common issues that have, wrongly, become part of the working day. Fixing these issues can deliver quick and long-term productivity wins that improve staff morale as well as helping the balance sheet. The trick is to preserve a small amount of time to look for the seemingly inconsequential things that waste time.”

A third of leaders said introducing mandatory regular screen breaks would have a positive impact (34 per cent), 16 percent said a change office ergonomics would help and 1 in 10 (11 percent) said they would limit website access.

Red Hat buys Codenvy for its cunning cloud plans

Posted on May 26, 2017 by - News

hat_sm_zps0a1ae16fOpen saucy outfit Red Hat has written a cheque for the cloud application developer Codenvy.

The company’s hybrid cloud services development software will be shoved under the bonnet of Red Hat’s OpenShift.io hosted environment.

In a statement announcing the acquisition, Red Hat said: “Historically, software engineers have spent more time each week on administration and other tasks, including environment management, than actual coding.

“Often, developers can find themselves working on multiple projects concurrently, but in different programming languages, “the company said.

The aim is that as more IT organisations move to continuous delivery with DevOps and containers to speed the delivery of modern, cloud-native applications, developers have turned to new tools like Codenvy that can enable development teams to build complex applications faster with fewer inconsistencies across environments, the spokesHat said.

Tyler Jewell, CEO at Codenvy, said: “Cloud workspaces make contributing to software projects easy.

“Our container-based approach to development aligns with Red Hat’s focus on improving security features, reliability and performance in its container offerings. Joining Red Hat opens up opportunities to expand our reach among developers, giving them modern tools to build containerised apps from within their web browser.”

UK digital finishing equipment reseller bought by Swiss

Posted on May 26, 2017 by - News

POPE-SWISSGUARD/WOMENUK digital finishing equipment reseller and distributor Zünd Plotting Systems (UK) has been bought by the Swiss-based Zünd Systemtechnik AG.

The deal means that Zünd UK will now be an official subsidiary of Zünd Systemtechnik.

Zünd UK was founded as a privately owned Zünd reseller in 1993 but shares were sold to Zünd Systemtechnik by its former owner and managing director Tim Taylor.

Taylor remains as UK commercial director and a new managing director, former Hybrid national sales manager Stuart Cole, began in the role in mid-March.

Cole said changes had been taking place steadily behind the scenes to make the transition “as easy as possible”.

He said: “The relationship between Zünd UK and Zünd Switzerland was incredibly strong before this and all this has done is further strengthen that relationship and the commercial ability of the company, but in the outside world nothing really changes.”

Zünd UK is expanding and will hire four to six additional staff in the engineering and sales departments.

“We’ve had some significant growth in sales over the last few months and the requirements are there to continue that growth and support those customers to the levels they need,” added Cole.

In a statement last week, Zünd chief executive Oliver Zünd said: “We are delighted to be able to welcome Zünd Plotting Systems (UK) to our global group of companies. Working with our newest subsidiary, we look forward to strengthening our position in the UK market and continuing to expand our customer base.”

Based in St Albans, Hertfordshire, Zünd UK distributes and resells Zünd’s digital cutting systems, modules and tools to the UK market.

Trustwave makes e92plus UK distributor

Posted on May 25, 2017 by - News

trustwave1Security and compliance vendor Trustwave has appointed e92plus as a UK distributor.

In signing up e92plus, Trustwave wants to make a broader security play by gaining access to dedicated security VARs and managed security service providers (MSSPs).

UK and Ireland regional director Will Benton said that historically his outfit had been a Payment Card Industry compliance vendor and typically its business direct to customers, or via partners directly.

He said that the move towards security meant that the company was moving to a more channel model. e92 give the company partners which have the right profile for its managed security services offering and those partners probably wouldn’t see us as competition.

Trustwave spoke to three or four UK distributors as part of the selection process, and Benton said it chose e92plus because of the strong security partner base it already has.

“We wanted a distributor with experience in the security space that was large enough but still agile enough for them to care about us,” Benton explained.

Neil Langridge, marketing director at e92plus, said the Trustwave portfolio of products will give the partners it works with the opportunity to take a more “proactive” approach when it comes to offering security solutions.

Softcat boss heads for the catflap

Posted on May 25, 2017 by - News

catflap-415pxSoftcat has initiated a search for a new CEO after announcing that Martin Hellawell is quitting after 11 years at the top scratching post.

Hellawell will leave once a replacement is found, but will stay on as non-executive chairman.

It is not as if the company has been doing badly, Softcat revealed in a trading update that its Q3 trading has been in line with expectations. Having obliterated its growth expectations in its fiscal first half, Softcat continued to “trade well” during Q3, according to a trading update released this morning.

During Hellawell’s tenure, Softcat’s revenues have boomed ten-fold, from £67 million to £672 million. It floated on the London Stock Exchange in November 2015.

Hellawell said it was the right time for him to step back from the day-to-day cut and thrust of the business.

He said that he was operational and hands on in every detail, and after 11 years it takes its toll on you.

“There’s a really great opportunity for Softcat ahead of us, and it’s time to get some fresh energy into the organisation to move us forward.”

Hellawell said Softcat managing director Colin Brown has ruled himself out of the running and that his successor will most likely be an external appointment.

Hellawell said stepping back to a non-exec role would allow him to focus on charity work and on his health and fitness, but stressed he will still be heavily involved with Softcat, and the wider industry.

Huawei wants to take on HP, Dell and Lenovo

Posted on May 25, 2017 by - News

L3.5GeryonIn a sign that there might be some life in the PC market, Huawei wants to take on Dell and Lenovo with some Wintel based PCs of its own.

At a news conference in Berlin yesterday, Huawei announced plans to release three PC models to the consumer market.

Cheng Lei, senior marketing manager for the PC business said that there were opportunities arising from the PC market’s decline.

Huawei said it plans to target the premium-priced consumer market, competing with Lenovo, HP and Dell.

Huawei’s Matebook X is a fanless notebook with splash-proof screen and combined fingerprint sign-on and power button, priced between 1,399 and 1,699 euros. Its Matebook E 2-in-1 hybrid will run from 999 to 1,299 euros while the Matebook D with 15.6-inch display is priced at 799 to 999 euros, it said.

Huawei’s new PCs all run seventh generation Intel microprocessors, Microsoft Windows 10 software and in-house developed software to automate data transfers between Huawei smartphones and its new computer models, Lei said.

Huawei said it aimed to offer the new PCs in 12 countries in Europe, North America, Asia, and the Middle East in early June.

Huawei plans to focus on premium consumers while putting off any decision on a move into commercial PCs. “We are now quite confident and will try to expand in new segments in a couple of years,” Lei said.

“Our investment in the PC industry is not short-term,” the Huawei executive said. “We will have a long-term investment, not only in marketing but in R&D (research and development).”

Misco flogged to Hilco

Posted on May 25, 2017 by - News

SystemaxGreatAmericanSystemax has offloaded almost all of its Misco-branded European reseller operations to Hilco Capital.

In a statement the company said it had “executed a definitive agreement with a management team backed by Hilco Capital Limited (“Hilco”) to sell all of its unprofitable European Technology Products Group businesses”.

Misco trades in the UK, the Netherlands, Italy, Spain and Sweden. Its French operations, which are doing OK, were not included.

It is still a rumour because a formal announcement of the deal is imminent. Debt restructuring is thought to be involved in the financial make-up of the deal.

Hilco Capital bought music retailer HMV from administration in 2013, and stationery chain Staples.

Misco was a telesales-based IT reseller working for a low margin, high volume market.  However management was too slow to see that sort of operation had the shelf life of mayfly spit. It tried to move to services, but it was too tricky.

Systemax, which owns Misco, has also struggled. It had to close stores in North America, shutter its PC production line and selling the technology reseller subsidiary NATG on to PCM at a loss.

In 2016, the Misco businesses, excluding France, turned over $542.7 million compared to $670.2 million in the prior year. Operating losses, including France, were $1.9 million, versus $2.6 million in 2015.

CEO Larry Reinhold said: “Our France business, which was our largest operation in Europe, is highly successful and has historically operated largely autonomously from our other European operations. It is a well-managed and valuable asset with leading market share, double digit revenue growth and strong bottom-line performance. We believe that we have found a good home for our former colleagues in Europe.

“We thank them for their efforts and wish them the best of luck in their future endeavours.”

The businesses were sold on a cash-free, debt-free basis. Systemax said it would provide transition services to Hilco for a “limited period of time”.