Category: News

ConnectWise swallows HTG

Woodridge, IL, USA --- Great White Shark Opening Mouth --- Image by © Denis Scott/Corbis

Woodridge, IL, USA — Great White Shark Opening Mouth — Image by © Denis Scott/Corbis

ConnectWise has swallowed its strategic partner, channel consultancy HTG.

For those who came in late, HTG is a US outfit offering consulting programmes and coaching to managed service providers.

ConnectWise CEO Arnie Bellini said: “This brings together a shared vision to help technology solution providers meet their full potential.

“We believe that by combining ConnectWise’s award-winning business solutions with HTG’s best-in-class business coaching programme and extensive peer-to-peer network, we are creating an extraordinary ecosystem that gives all technology solution providers the opportunity to thrive.”

HTG currently has over 600 members from 500 countries across North America, Europe, Australia and New Zealand. It hosts over 50 meetings and events annually for its members. ConnectWise has more than 130,000 users in 21,000 businesses in over 50 countries.

HTG will continue to be led as a business unit of ConnectWise by its founder Arlin Sorensen.

Sorensen said he was excited to be part of an organisation that understood the value of HTG’s programmes.

“I’m looking forward to amplifying the reach of HTG thought leadership and creating new transformative programmes that will enable TSPs to take control of their destinies.”

How exciting!

NEC buys Northgate Public Services for £475 million

apolloNEC has written a £475 million cheque for Northgate Public Services (NPS).

The move is aprt of NEC’s bid to spruce up its international safety business. NPS develops software and services for the British police and government sector organisations.

NPS was owned by private equity firm Cinven and employs approximately 1,400 software engineers throughout the UK and India. NEC’s uses biometrics technologies and face recognition and fingerprint recognition technologies to provide its international safety business. This side of the business has been doing rather well in Japan and wants to expand internationally.

The UK and Australian public sector markets are being seen as potential growth areas.

NPS will keep its name and leadership and will integrate some of NEC’s technologies in biometric scanning and facial recognition into its platforms.

Takashi Niino, president and CEO of NEC Corporation, said: “We are proud to have Northgate Public Services, one of the UK’s leading technology companies, joining the NEC Group.”

“With this acquisition, NEC aims to support and strengthen NPS’ technologies for police operations, establish new safety solutions based on a common business platform, and to further develop international markets largely focused on countries within the Commonwealth.”

Stephen Callaghan, CEO of Northgate Public Services, said his colleagues and leadership team have worked incredibly hard over the past two years to get the company into shape operationally and financially.

“Combined with NEC’s business, we will now be able to offer a wider suite of services and software to our existing client base, while expanding in new geographies and technology sectors,” he said.

This acquisition is expected to be done and dusted by the end of the month.

AI will soon know you better than your family

Roman-mosaic-know-thyselfCrystal ball gazers at Gartner, who appear to have binge-watched Black Mirror, are convinced that pretty soon the AI in our computers will know us better than members of our family.

We can’t see it, at the moment Cortina thinks we want to search the internet using Bing when we want to open a news story we were writing last night, but the soothsayers at Big G believe that will change by 2022.

The analyst outfit claimed that artificial intelligence (AI) is “generating multiple disruptive forces” that are reshaping the way people interact with personal technologies, with emotion being at the fore of the next AI development.

“To remain relevant, technology vendors must integrate AI into every aspect of their devices, or face marginalisation.”

The current wave of emotion AI systems is being driven by the proliferation of virtual personal assistants (VPAs) and other AI-based technology for conversational systems, found Gartner.

It continued that as a second wave emerges, AI technology will “add value” to more and more customer experience scenarios, including educational software, video games, diagnostic software, athletic and health performance, and the autonomous car.

“Prototypes and commercial products already exist and adding emotional context by analysing data points from facial expressions, voice intonation and behavioural patterns will significantly enhance the user experience,” said Cozza.

“Beyond smartphones and connected home devices, wearables and connected vehicles will collect, analyse and process users’ emotional data via computer vision, audio or sensors capturing behavioural data to adapt or respond to a user’s wants and needs.”

Gartner also stated that by 2021, 10 percent of wearables users will have changed lifestyles, and thereby extend their lifespans by an average of six months.

By 2020, 60 percent of personal technology device vendors will use third party AI cloud services to enhance functionality and services, the analyst claimed.

Cisco fears it will be caught by big chip bug

giant_weta_mike_locke_flicker_cc_20Networking giant Cisco is frantically checking its products to see if they have been hit by last week’s chip scare.

For those who came in late, last week it emerged that Chipzilla had a vulnerability for decades, with the potential to affect millions of computers across a range of operating systems.

Cisco said that the majority of its products would not be susceptible because they do not allow users to run custom code, which is required to exploit the vulnerabilities. But some may be vulnerable, and Cisco is offering updates.

In a statement, Cisco said that the only Cisco devices that are found to allow the customer to execute their customised code side by side with the Cisco code on the same microprocessor are considered vulnerable.

“A Cisco product that may be deployed as a virtual machine or a container, even while not being directly affected by any of these vulnerabilities, could be targeted by such attacks if the hosting environment is vulnerable.

“Cisco recommends customers harden their virtual environment and ensure that all security updates are installed.”

It will be good year for cloud and multivendor disties

richIt is starting to look like  cloud and multivendor distributors will clean up this year. We never tyre of this.

A prophecy from the Global Technology Distribution Council (GTDC) has emerged from its laurel scented cave at a time when people had wondered about disties’ future.

GTDC CEO Tim Curran said that it is a critical juncture in the industry’s history where distributors are at the center of increasingly widespread adoption of indirect business.

“All of the report findings essentially confirm the fast-evolving value that distributors continue to deliver – well beyond point-to-point products and services that essentially defined the industry’s earlier years”, he added.

“Comprehensive multivendor solutions are now undeniably imperative. Vendor partners ‘get this’ and are finding dynamic new ways to work with distributors in addressing increasingly complex channel and end-customer requirements. We expect 2018 to be a pivotal year”, said Curran.

The latest research from the industry lobby groupfound that more than 70 percent of vendors expected double-digit growth through distribution. That compares to 55 percent of vendors making the same statement last year.

The top areas of focus will be cloud, security, IoT and data centres. Vendors are also expecting cloud-related services to perform strongly.

As well as selling technology the other aspect of distribution that vendor’s rely on is channel recruitment and there are hopes from many that their partners  uncover some new types of solution providers.

The GTDC research places distribution in a critical place with a view of multivendor offerings that cannot be matched, giving that tier of the channel the chance to develop solutions that direct rivals could never deliver.

 

Datacentres continue to consolidate

Data centre Beancounters at Synergy Research claim that the value of data centre mergers and acquisitions doubled to $20 billion last year.

Synergy thinks that this is all down to service providers dumping facilities in favour of public cloud and co-location agreements.

It claimed that there was at least one “significant” deal secured every week last year, with datacentre giants Equinix and Digital Realty among those splashing the most cash.

John Dinsdale, chief analyst at Synergy, said the datacentre M&A activity was being driven by enterprises focusing more on improving IT capabilities and less on owning datacentre assets.

“That shift is driving huge growth in outsourcing, whether it is via cloud services, use of colocation facilities, or sale and leaseback of datacentres.

“The dramatic growth of cloud providers is also driving changes in the data centre industry, as data centre operators strive to help them rapidly increasing in scale and global footprint. We expect to see much more datacentre M&A over the next five years.”

On top of the $20 billion that changed hands last year, four deals worth a combined $2.6 billion have been confirmed but not yet completed.

The mass sales marked the reversal of a trend from five years ago when integrators and telcos were pouring investments into their facilities.

 

Avaya relisting on January 17

avaya logoAvaya is set to list on the New York Stock Exchange again on 17 January after closing the book on its Chapter 11 nightmare.

Once listed, the company will be back having put its period of uncertainty behind it. Avaya had to restructure its business and also offload its networking business.

Avaya entered Chapter 11 bankruptcy protection in January last year owing millions to its channel partners.

The vendor has since undergone a year of restructuring, including the sale of its network unit to Extreme Networks, which completed in June.

Last month UK boss MacRae complained that Avaya’s competitors exaggerated the company’s plight to draw customers away from the outfit.

The company has been visiting channel partners as part of its Avaya Edge World Tour to discuss the future.

During the tour, company executives explored how Avaya and its industry partners can design enhanced customer experience solutions that go beyond the digital experience, namely through the application of artificial intelligence, analytics, blockchain and the Internet of Things. The event also showcased multiple demos of Avaya’s existing solutions catering to the needs of various sectors like BFSI, Contact centre, hospitality and more to showcase how customer experience is changing across these segments, Avaya’s solutions and products being at the forefront of this transformation, it reckons.

BSA claims that SME workers happy to grass

MI0002428268SME employees are happy to grass up their bosses over their use of illegal software, according to the British Software Association (BSA).

Research from the BSA revealed that more than a third of Europe’s SME employees would report illegal software use, with UK staff some of the most conscientious.

Those trying to protect the software industry have encouraged whistleblowing as an enforcement tool for decades and it seems that the message has got through.

Most quizzed by the BSA revealed they would want a reward for reporting an issue.

The BSA has a long track record of settling with businesses that have been found to have used illegal software and have settled with the organisation to prevent the case going through the courts.

Sarah Coombes, managing director compliance and enforcement at BSA EMEA, said that the figures were good news for the Channel.

The data shows that more than a third of Europe’s SME employees would report illegal or unethical IT practices in their workplace so businesses need to be quick to ensure they are fully compliant.

“Effective software and IT asset management should be the first line of defence for businesses in safeguarding against unlicensed software and, as always, this is where resellers can really help”,  she said.

“The channel can help businesses purchase legitimate software, however there’s also an opportunity to provide consultation and regular support on becoming and staying compliant”,  she added.

The channel can also provide support in other related areas of the business lifecycle such as cyber threat resilience and data regulation compliance.

“This is all particularly timely given that the new ISO ITAM standard (19770-1) has just been published and could be well used as a blueprint for the development of a robust IT management system”, said Coombes.

PCM buys itself some Cisco gold

hqdefaultPCM has written a cheque for Cisco Gold partner Provista as part of its cunning plan to rapidly expand in the UK market.

PCM appeared in the UK in May and has been headhunting staff from rivals bought cloud services provider The Stack Group.

Provista is a Glasgow-based network and security reseller with revenues of £7.7 million. The move gives PCM several top vendors including Cisco, Avaya Saphire and VMWare. It scores offices in Aberdeen and Birmingham.

The deal will additionally contribute to its “opportunity to extend its growth of the existing managed services and multi-lingual global service desk within the European region”, PCM said.

Donavan Hutchinson, managing director, UK & International for PCM UK said that with the combined investments and the acquisition of Provista UK and The Stack Group, PCM  was positioned to accelerate its UK growth across all advanced solutions categories.

PCM president Jay Miley added: “We are continuing to follow our global strategy to bring our leading North American solutions to the UK, and this acquisition further expands one of our largest vendor relationships through the acquisition of a UK Cisco Gold Partner.”

Stuart Little, director and major shareholder of Provista UK, said: “When PCM contacted us and shared their vision for the UK, it fit perfectly with our own ambitions to accelerate the growth of Provista in the UK. After having built the business to achieve Cisco Gold Partner status, it is exciting to now be able to be part of PCM and take the business to the next level, offering our solutions and services across the UK while complimenting the other robust PCM offerings.”

GNR Technology backs beleaguered Kaspersky

KASPERSKY-edGNR Technology will distribute the troubled security vendor Kaspersky in the UK.

For those who came in late, Kaspersky was accused of helping the Russians spy on US government networks. The US government ordered the removal of all Kaspersky products throughout the country.  Then the UK’s National Cyber Security Centre expressed a degree of concern over Kaspersky but stopped short of advising businesses and government departments to remove the vendor’s products.

While this is not the best time to add Kaspersky to your portfolio, particularly if you are a distributor who has come risen from the ashes of Entatech last year, but GNR has done just that.

According to Channelweb, GNR boss Dave Stevinson said that Kaspersky Lab is one of the world’s leading internet security vendors and there has been no actual evidence to back up the allegations.

He said that Kaspersky is a credible brand in the cybersecurity space and perfect for protecting critical infrastructure businesses.

Stevinson said that GNR was a specialised distributor with a focus on a limited number of brands. Kaspersky Lab and the cybersecurity space is an area where GNR has significant expertise coupled with a huge ambition to meet the shared business outcomes.

Kaspersky’s other UK distributors include Arrow, DSD Europe, Exertis, Tech Data, and Nuvias as, according to the Kaspersky website.

 

Two women in tech win gongs

i.aspxTwo top women in UK tech have been awarded gongs in the New Year Honours list.

Vin Murria, who is currently a non-executive director on the boards of Softcat and Sophos, has been awarded an OBE. Jacqueline de Rojas, who is president of TechUK, has been awarded a CBE.

Vin was born in what she once described as ‘not much more than a mud hut’ in the Punjab and came to the UK when she was three. Vin was awarded a “women in engineering” apprenticeship at Rolls Royce who then helped her through university where she graduated with a first in Computer Sciences.

Murria founded Advanced Computer Software, which private equity group Vista bought for £725 million in 2014 and netting Murria over £100 million.

She is a Sophos and Softcat board member and is a non-executive director at Zoopla, a senior partner at NM Rothschild, and a managing partner at HG Capital.

Writing in his bog TechMarketView chairman Richard Holway – himself holding an MBE – said it was a surprise that Murria had not received a reward before.

“Vin is not just a successful entrepreneur. Vin has been at the forefront for the advancement of women – be that helping disadvantaged young girls in India, via the PS Foundation that she established, to setting up academies for employees to develop their potential. Vin’s philanthropic activities are almost too numerous to mention. Indeed, I personally am delighted that Vin has recently become a Patron of the Prince’s Trust.  A lot of Vin’s time – both in the past and at present – is devoted to mentoring. Vin has helped so many people along the way – sharing the rewards of her success”, Holway said.

Also recognised is de Rojas, who has had spells in senior management at a number of vendors including CA Technologies, Citrix, McAfee, and more recently a stint at Sage.

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Jacqueline de Rojas

Jacqueline de Rojas is the president of techUK, a non-profit organisation which represents the UK’s technology industry.

De Rojas is a non-executive director on the board of Rightmove and on the board of Costain. She was appointed the chair of Digital Leaders in October.

De Rojas is made a CBE for services to international trade in the technology industry.

Speaking of her award on LinkedIn, de Rojas said: “To be included in the New Year Honours list is an amazing endorsement of the progress made in the UK technology industry. We are a digital nation of significance.”

IBM, Oracle, and Microsoft get Blockchain boost

Rusty chain - Wikimedia CommonsDemand for Blockchain is growing so much that it will be one of the largest users of capacity next year at about 60 data centres that IBM rents out to other companies around the globe.

IBM was one of the first big companies to see blockchain’s promise, contributing code to an open-source effort and encouraging startups to try the technology on its cloud for free. That a 106-year-old company like

IBM is going all in on blockchain shows just how far the digital ledger has come since its early days underpinning bitcoin drug deals on the dark web. The market for blockchain-related products and services will reach $7.7 billion in 2022, up from $242 million last year, according to researcher Markets & Markets.

IBM and Microsoft are making a killing from those who are making the transition to cloud services. Suddenly old databases sold by Oracle have a use again. In October, Oracle announced the formation of Oracle Blockchain Cloud Service, which helps customers extend existing applications like enterprise-resource management systems. A month earlier, SAP said clients in industries like manufacturing and supply chain were testing its cloud service.

Vole has expanded its partnership with consortium R3 to make it easier for financial institutions to deploy blockchains in its Azure cloud. Big Blue, meanwhile, has been one of the key companies behind the Hyperledger consortium, a nonprofit open-source project that aims to create adequate standards for commercial use of blockchain technology.

A Juniper Research survey found six in 10 larger corporations are considering blockchain, according to the article, which adds that blockchain “is increasingly being tested or used by companies such as Wal-Mart Stores and Visa to streamline supply chain, speed up payments and store records.”

And because of blockchain’s popularity, the CEO of WinterGreen Research predicts that 55 percent of large companies with over 1,000 employees will use the cloud rather than their own data centres within five years — up from 17 percent today.

Honor ebrand crosses 40 million sales threshold

huawei-honor-8-0038-007Huawei’s ebrand Honor has passed a mile stone for a sales model which has managed to dust up the smartphone channel.

Honor has announced that its Honor X series, including smartphones from Honor 4X to Honor 7X, achieved overwhelming sales performance with more than 40 million units sold in the global market

Honor 7X launched in China in October 2017 and is made available to users worldwide recently. In China, the new smartphone achieved remarkable sales results during “Singles’ Day”, the most critical annual shopping festival, on 11 November this year. 300,000 units of Honor 7X were sold within the first two hours of Singles’ Day on Tmall.com, China’s largest online retail platform operated by Alibaba, making the smartphone at the top of overall bestsellers in the price range of RMB 1,000 to 1,999.

The new smartphone also received positive user feedback and sales results globally. Compared to Honor 6X, Honor 7X sales doubled in the first two weeks of its global launch in London, on 5 December.

In India, three rounds of flash sales with a limited number of Honor 7X were announced in India right after the global launch, and 20,000 units were sold out in one hour of each flash sales.

In Russia where Honor is a top-three smartphone brand, the sales of Honor 7X was triple that of Honor 6X in the first two weeks of the global launch, accelerating the already strong momentum in the country.

In the United States, Honor 7X achieved a 250 percent growth in pre-paid orders from 5th Dec to 14th Dec compared to the sales of Honor 6X during the first ten days of its debut.

Honor sells products primarily online via its sites as well as via third-party online retailers. Some Honor products are available to purchase at stores in select markets. Honor can offer smartphones at lower prices because the company saves money by operating online.

 

Skills gap looms in Europe

mind the gapNew technologies have already started to change staff requirements in the majority of European companies, leaving employers to face a huge skills gap as they struggle to find suitable staff, a new business survey shows.

62 percent of European businesses say new technologies have already changed their employment needs, resulting in a requirement for higher skilled positions in 59 percent of firms. In addition, the survey, conducted by The European Business Awards sponsored by RSM, also shows that 40 percent of businesses are finding it a challenge to recruit for these new positions.

The main reasons cited for the challenge are a lack of available IT and software solution specialists combined with a lack of high-level training and education available in country; market constraints that are leaving traditional sectors over-looked in favour of tech and financial sectors.

Adrian Tripp, CEO of The European Business Awards said: “We wanted to investigate how quickly the consequences of the new wave of technology would affect the European business community and the jobs market, and we found it is not simply an issue for the future, but the impact has already begun.”

He continued: “The concern is that as the rate of technology adoption increases the positive impact on competitiveness could become constrained by skills shortages. The increasing mismatch in the skills required and those that are available will lead to an employment crisis unless all stakeholders – business, educators and government, act now.”

Tripp concluded: ‘At a ‘100 percent Growth’ conference we will be holding in May business leaders from some of Europe’s most successful mid-market businesses will address this and other key business issues.  We hope to find solutions that will help fill the gaps.”

The survey, which included responses from 400 leading European businesses, of all sizes and sectors from 30 plus countries, also showed that whilst technology was changing needs, it was not necessarily changing numbers. 77 percent of businesses said new technologies have made them more productive which has resulted in 35 percent of businesses increasing staff numbers overall and 44 percent keeping numbers the same.

The main motivators for investing in new technology (defined as new software that radically changes how something is produced or performed) were to give companies a competitive edge (57 percent), to solve business issues (21 percent) or simply to keep up with the changing market (11 percent).

The European Business Awards is now in its 11th year and its primary purpose is to support the development of a stronger and more successful business community throughout Europe. Last year it engaged with over 33,000 businesses from 34 countries. Sponsors and partners include RSM, ELITE and PR Newswire.

This year’s Awards Grand Final will be held in Warsaw, Poland on 22 and 23 May.  Further information on this year’s competition or previous winners can be found on the website http://www.businessawardseurope.com

Flowmon Networks expands into UK

ckwk-ofwyauq_vkFlowmon Networks, a European vendor developing monitoring and security solutions for enterprise networks, is setting up shop in the United Kingdom.

After the formation of a new business development team, the company has signed a distribution contract with Beta Distribution to bring Flowmon’s network intelligence to internet service providers and the enterprise market in the country.

The axis of the new business development team is made by Stuart Smith (Sales Engineer) and a former Flowmon’s Key Account Manager for the enterprise segment Filip Cerny (Business Development Manager) coordinating the team.

The new BDM team will be responsible for raising Flowmon’s brand awareness and developing relations with new customers in target industries, in close cooperation with UK channel partners, such as Xantaro, Infradata and Axians.

Frank Dupker, VP of Sales EMEA at Flowmon Networks said that based on current numbers, we are targeting a 500 percent year-to-year revenue growth in the UK.

“Because of this strong growth, we keep investing into local operations. We want to get Flowmon recognized as a preferred NPMD and behaviour analytics technology also by users in the United Kingdom.”

Flowmon has recently announced appointing Beta Distribution as an authorised distributor in the UK. Tony Howard, Enterprise Strategy and Operations Manager at Beta commented. “Signing a leading Cyber Security vendor means we can enable our resellers to deliver a solution to their clients that will manage their increasingly complex IT environment, ensuring the reliability, availability and security of their business are made easy within demanding environments.”

He added: “Flowmon is already recognised as a leading provider in the industry. Their solution has been recognised by Gartner, recommended by Cisco, Check Point and IBM, and they are one of the fastest growing companies in the industry.”

Flowmon helps internet service providers and enterprises to manage and secure their networks via advanced, flow-based network monitoring and behaviour analysis technology utilizing machine learning. Thanks to Flowmon, professionals ensure reliability and smooth run of critical business services and secure business wealth against today’s cyber threats.