Category: News

Dell worries about Huawei

wfxclbexksl44fd3lpoeDell has suddenly found a serious rival in the Chinese outfit Huawei.

Dell’s global channel boss Joyce Mullen told the assembled throngs at Dell Technologies World, that Huawei has been “growing like crazy in multiple countries” in the last few years, and predicted that the Chinese vendor would “keep us on our toes for a long time”.

She said that Dell’s added breadth and scale since acquiring EMC and bringing its seven business units together have not made it impervious to the competition and she was worried about a lot of competitors.

“We have to be mindful of the companies that are trying to be as broad as we are. There are a couple out there – maybe they’re not our traditional competitors we think about – but, for example, Huawei is a super-interesting competitor that is going to keep us on our toes for a long time.

“We don’t see them as much in the US, but they’re growing like crazy in multiple countries.We are also potentially vulnerable to specialists. I think about a lot of specialists targeting our server business, a lot of specialists targeting our storage business and our data protection business – all that stuff.”

Last year, Huawei announced plans to launch three PC models to the consumer market, putting the vendor in direct competition with incumbents Dell, HP and Lenovo. Reuters reported that Huawei plans to launch its PCs into 12 countries globally.

Fortunately for Dell, the Chinese vendor has found itself ostracised from the US market over national security concerns. Indeed, in 2017, the Americas was the only region that saw declines for Huawei as revenues fell by 11 percent.

 

Claranet snaps up Union Solutions

Cat-Plying-Clarinet-Funny-Musicians-PictureClaranet has written a cheque for the data storage and security reseller Union Solutions.

Claranet has paid an undisclosed sum to acquire the Surrey and Kent-based Microsoft Azure partner, which employs 30 staff and has a turnover of £10 million.

Claranet has bought up 20 firms in five years – its more recent purchases include UK security provider Sec-1.

Operating in the UK and seven mainland European countries, Claranet claims to have a revenue of £325 million and hires 1,800 staff and have 6,500 clients.

Claranet UK said it bought Union to boost its presence in the retail, legal and financial services sectors.

Union Solutions will enhance its hosting design, transition, and migration capabilities for large-scale on-premise solutions as well as additional strong Azure skills and offerings.

Union founder Jason Rabbetts is staying with the business. He said that Union’s data management services, hyper-converged platform skills, and Azure specialism – now coupled with Claranet’s public cloud and private cloud capabilities – brings an incredibly powerful hybrid transformation proposition to our customers and the general market.

Accenture buys Oracle partner Certus

Finding-Nemo-Shark-Wallpaper-HDAccenture has announced the acquisition of Oracle Cloud implementation service provider Certus Solutions, helping businesses deliver digital transformation services on Oracle Cloud.

Certus is focused on the public sector, and it brings Accenture expertise in the financial services, logistics and telecommunications industries.

Accenture Technology Services group chief executive Bhaskar Ghosh said that Accenture is focused on delivering cloud, analytics, and intelligent automation and artificial intelligence to help clients become smart enterprises.

“With the addition of Certus Solutions, we’re further expanding our Oracle Cloud services and capabilities that help organisations accelerate their digital transformation and achieve better business outcomes.”

Certus and Accenture have a lot of experience working together, including one of the most massive government Oracle rollouts, so buying Certus was a natural progression for Accenture. The company knew what Certus offered and how it would complement its own Oracle Cloud business.

Certus Solutions founder and CEO Mark Sweeny said that Accenture was at the forefront of positive transformational change. Certus’ industry specialists ensure end users are able to implement Oracle Cloud solutions with as little disruption to their business as possible.

No terms of the deal have yet been revealed, nor has any information regarding how the acquisition will affect current customers.

Dell EMC unveils data centre partner plans

emcboxDell EMC has been telling the world about its latest offerings designed to power what it calls the modern data centre, and to help customers achieve their IT, security and workforce transformations.

Jeff Clarke, Dell EMC’s vice chairman of products and operations,  told the assorted throngs at t Dell Technologies World in Las Vegas that everything comes down to helping customers deal with the massive increase in data they will be receiving in the coming years, including managing, analysing, storing and protecting it.

A number of the technology trends powering digital transformation include immersive and collaborative computing, new ways to work, a modern PC experience for the workforce; the internet of things (IoT), software-defined “everything” and artificial intelligence (AI) and machine learning, Clarke said.

“So when I think about all of that and all of the devices coming, we will need more technology to help customers deal with all of this data”, he said.

Dell EMC unveiled new storage and server technologies, hyperconverged infrastructure and cloud offerings. Dell and Dell EMC will provide AI, machine learning and deep-learning capabilities from the desktop to the data centre.

The company showed off some of its new PowerEdge MX modular infrastructures. We expect to see more details later on these products later in the year.

Virtustream, a Dell Technologies company, launched the next generation of its risk management and continuous compliance monitoring solution. It also unveiled the Virtual Cloud Network with new VMware NSX networking and security portfolio.

“I think it’s a huge opportunity for us to collaborate with our partners and extend the Dell brand, to extend Dell Technologies’ reach into a broader set of customers to help them solve their IT transformation/digital transformation, and we’re excited about that opportunity”, Clarke said.

Partner feedback has been “overwhelmingly positive that we are highlighting the right things that are shaping our industry, which is shaping our roadmap and is what our customers are asking for”, he said.

“They were very excited to see us respond”, Clarke said. “In fact, I announced our ReadyStack solution that is a channel-exclusive offer that is for the converged space, and it was received overwhelmingly positive[ly].”

Joyce Mullen, Dell EMC’s global channel, OEM and IoT president, said partners are “really leaning” into these new technologies.

Exclusive Group appoints Philippe Carlier

Pictures Philippe 0011 (002)Value-added services and technologies (VAST) outfit Exclusive Group, is sprucing up its worldwide logistics operations with the appointment of international supply chain specialist Philippe Carlier as its VP Global Operations.

Carlier has joined to build the future operational strategy and platform for the Exclusive Group business. He heads up a global team focused on driving new efficiencies and improvements across the delivery of innovative value-added services and ‘classic’ distribution.

Exclusive Group CEO Olivier Breittmayer said: “This strategic appointment is integral to the digitalisation of our business model as we seek to address new opportunities with the world’s leading IT partners and sustain our innovative edge in global markets.”

Carlier’s job is to address the growing market appetite for Exclusive Group’s global projects competencies and increasing popularity of the outfit’s vendor and service portfolio, and the expansion of our geographic reach.

Philippe Carlier has over 25 years’ leadership experience in IT distribution operations, with a track record of transformational success in EMEA, North America and global theatres. He joins from Westcon-Comstor where he was Director of Global Supply Chain Services. Prior to this, he worked in senior-level strategic roles on both sides of the Atlantic for Ingram Micro and US Robotics.

Carlier said: “This is a great opportunity to contribute to a global success story, utilising my expertise in strategic supply chain management to influence further growth and boost bottom-line profitability.”

 

Invest in AI suggests Dell

michael-dell-2Michael Dell told the assorted throngs at Dell Technologies World that they needed to splash out on AI and data. Well he would, wouldn’t he?

Speaking to a room of more than 14,000 delegates including 5,000 channel representatives in Las Vegas, Dell said organisations were going to lose their competitive edge if they didn’t implement AI and machine learning to use data.

“To be competitive in the future, you have got to use software and data and AI. Businesses are starting to use AI and machine learning to use that data much more effectively… Data helps make a product or a solution better, and this allows a company to attract more customers, which then results in more data, and the cycle repeats itself.”

He added: “AI is your rocket ship and data is the fuel for your rocket. If you know how to use it, your data will become your most valuable asset – even more valuable than your applications.”

Dell thought his PC business would continue to thrive despite a push towards emerging technologies such as AI and IoT.

Michael Dell recounted IBM’s departure from the PC business more than 20 years ago. Dell’s CEO said that at the time Biggish Blue declared the beginning of a post-PC era.

“Our PC business is rocking. In the last five years, every year and every quarter we have gained share, and we expect to do so again this quarter. It has been 20 years since IBM declared the post-PC era. Since then, four billion PCs have been sold, so maybe they got that bit wrong. But what they got right is that computing would expand to include embedded devices.”

XBM opens Birmingham office

Epson reseller partner XBMhas opened an office in Birmingham, its first in the Midlands.

The print management company, founded and headquartered in Leeds, used £235,000 of funding from NatWest to expand its presence outside the North of England.

XBM’s Birmingham office, located in Aston, will create 10 new jobs for the area, adding to its 35 strong headcount across its Leeds, Newcastle and Manchester offices. The total investment in Birmingham will reach £750,000 by the end of the year.

XBM has partnered with Epson since 2017.  Its focus is to sell Epson’s WorkForce Enterprise superfast eco-efficient business inkjet printer into educational establishments.

Chris Smith, sales manager for business products at Epson UK said: “We are delighted to work with XBM as they continue to grow their business.  They are well established in the print management industry and combine an ideal blend of product knowledge, market experience and sales support to ensure that our customers receive the best levels of service possible.  We look forward to supporting them as they continue to deliver Epson’s print solutions to customers in Birmingham and beyond.”

Justin English, managing director at XBM said: “Birmingham has a high concentration of businesses that could benefit from our innovative services, which makes it the perfect location for our next phase of expansion.  We are looking forward to talking to new and existing customers about Epson’s range of business inkjet printers and demonstrating their environmental advantages by providing a low power solution, with fewer supplies, while delivering remarkably fast print speeds at high quality.”

Founded in 2008, XBM is one of the fastest growing and most competitive providers of specialist office and production print equipment in the UK. The business has been growing at 20 percent a year and has a reported annual turnover of £2.5m.

 

 

 

AI set to grow

Robbie_Forbidden_PlanetAnalyst outfit Gartner group has been consulting its Tarot cards and concluded that artificial intelligence would be worth $1.2 trillion to enterprises in 2018.

Gartner research director John-David Lovelock said that the value provided by AI to businesses this year would increase 70 percent on last year’s figure and will continue to grow over the next four years.

He said that AI promises to be the most disruptive class of technologies during the decade, adding that end users will be looking to spend money on AI to address specific issues.

“One of the biggest aggregate sources for AI-enhanced products and services acquired by enterprises between 2017 and 2022 will be niche solutions that address one need very well”, he added.

“Business executives will drive investment in these products, sourced from thousands of narrowly focused, specialist suppliers with specific AI-enhanced applications.”

Gartner said that three main factors will drive an increase in business growth derived from AI.

Organisations will see an increase in revenue from existing products and services as a result of utilising AI, Gartner said, and will also uncover new opportunities after implementing an AI strategy. The costs of delivering solutions will also decrease as a result of using AI, the analyst said.

Gartner predicts that the most significant driver of business value, however, will come from an improvement in customers’ experiences – with businesses utilising AI capabilities to improve client interaction and retention.

It picked out “virtual agents” – which can handle basic customer queries for an organisation – as an example of these improvements. In 2018 it expects virtual agents to account for 46 percent of the overall business value provided by AI.

Smart products contain the most common type of AI in the market, usually in the form of cloud systems that integrate data about the user’s preferences from multiple interactions. This allows for a customised experience for the user. Smart products account for 18 percent of global AI-derived business value in 2018, but it is predicted that this will fall to 14 percent by 2022.

It is not all great though.  AI value growth will, however, slow after 2018, the analyst said, with the AI value seen by businesses expected to be $1.9tn in 2019 and $2.6tn in 2020.

 

Schneider Electric announces cloudy Smart-UPS

two-clouds-1385018843_27_contentfullwidthSchneider Electric has released APC Smart-UPS with SmartConnect intelligent cloud management for its UK & Ireland channel.

The outfit claims it is the first cloud-enabled uninterruptible power supply (UPS) for distributed IT environments and enables businesses, unusually small and medium-sized businesses (SMBs) that have limited IT staff and resources, to manage the health of their UPS systems.

SmartConnect uses the Schneider Electric cloud-enabled EcoStruxure IT architecture to gather and send data about the health and status of a customer’s UPS devices including battery replacement, warranty renewal and UPS performance notifications.

It also provides a secure, cloud-based web portal where customers can view the status of their UPS, accessible from any internet-connected device, send customisable automatic notifications, firmware notification updates and advanced troubleshooting support through an easy-to-use remote monitoring interface.

It can be deployed right out of the box without any configuration required – making it easy for even non-technical users to install.

SmartConnect cloud-powered technology also enables managed service providers (MSPs) to expand their offerings to deliver remote UPS monitoring for SMB clients. This provides MSPs with a more significant opportunity to serve their customers through value-added power infrastructure services better while generating new revenue streams – all with minimal effort and no additional cost.

Connected APC Smart-UPS with SmartConnect is one of the latest products available as part of Schneider Electric’s EcoStruxure IT Data Center Management as a Service architecture. The foundation of EcoStruxure IT is built on intelligent, connected solutions that leverage data-driven insights to simplify the maintenance and operation of IT physical infrastructure by improving performance operation, enabling remote visibility and monitoring, and providing expert services capabilities.

Bytes scores huge NHS deal

CONurse.OriginalUKquadposterBytes has won a huge £150 million deal that will see it roll out Windows 10 to all NHS England PCs.

For those who came in late, last year the NHS was hit by WannaCry which targeted old Windows versions. Now NHS is upgrading to Microsoft’s latest operating system, which the vendor says houses “cutting-edge security features”.

The move is part of the government’s cybersecurity spending initiative which will also see it invest £21 million to upgrade the NHS’ firewall and network infrastructure, and build a security operations centre.

Bytes was already partners with the NHS but will expand its team to handle the new work of rolling out Windows 10 Licences to the whole of NHS England.

Bytes is providing the licences while the technical deployment will be carried out in conjunction with a range of Microsoft certified partners.

The subscription-based contract, worth £30 million a year, will see Bytes more than double the business it transacts with the NHS, which currently sits at £20 million a year.

More than ten other suppliers applied for the contract when it was tendered via Crown Commercial Service.

Last year the company grew by 25 percent, and the new contract will help expand it further.

In a news release announcing the deal, Microsoft talked up the security capabilities of Windows 10, stressing the urgency required to protect the NHS after the “significant” impact of WannaCry.

Microsoft’s UK CEO Cindy Rose said: “The importance of helping to protect the NHS from the growing threat of cyberattacks cannot be overstated.

“The introduction of a centralised Windows 10 agreement will ensure a consistent approach to security that also enables the NHS to modernise its IT infrastructure rapidly.”

Nuvias and FireEye Sign Pan-European distributor agreement

Sauron_eye_barad_durValue added distributor Nuvias has signed a pan-European distribution agreement with the security outfit FireEye.

The plan is that Nuvias will play a key role in driving further adoption of the FireEye product portfolio including the FireEye Helix Security Operations Platform, Endpoint Security and other solutions.

The agreement is initially focused on markets in the UK and Ireland, Germany, Switzerland, Austria, France and the Netherlands. However, it will eventually cover the whole of Europe.

FireEye is a significant addition to the growing Nuvias Security Practice; the outfit works with Juniper Networks, Arbor Networks, Barracuda, Check Point, Fortinet, HID Global, Kaspersky Lab, Malwarebytes VASCO and WatchGuard Technologies, to deliver end-to-end security solutions.

As part of the agreement, Nuvias will be introducing NU: RAP for FireEye – a Rapid Acceleration Programme for new and existing partners to achieve growth and high-value returns.Nuvias aims to help partners generate revenue by building end-to-end, repeatable solutions based on the FireEye product suite with local knowledge and support available.

Nuvias Group’s EVP Cyber Security, Ian Kilpatrick said: “As the threat landscape has evolved, it’s become crucial to have the strong combination of technology, expertise and intelligence. With FireEye, we can now cover each of these areas comprehensively. One of Nuvias’ main goals for security is to help customers identify unseen threats with frontline intelligence and technology to help organisations maximise security investments. By offering products like FireEye Helix we’re in a high position to deliver this.”

Jason Ellis, Vice President, EMEA Channels at FireEye said: “Nuvias has a strong reputation and in-depth understanding of the EMEA Security IT market, so we’re looking forward to working with them. The partnership strengthens our focus on the channel and offers us a huge opportunity for incremental growth. Nuvias partners now have access to the full range of FireEye solutions which come with access to FireEye experts who have a great deal of valuable frontline cyber experience.”

Computacenter gets a 23 per cent year-on-year leap

Computacenter: Touching the FutureA rather cushy £34 million software licensing deal helped Computacenter record a 23 percent year-on-year leap in first quarter revenues.

Computacenter announced that its Q1 performance beat expectations, particularly around its supply chain (product supply) business.

“This leads the Board to believe that 2018 is likely to be a year of further progress for

in profitability as well as earnings per share”, it said.

It was the UK which helped Computacenter do so well. This was partly due to a one-off, £34 million software licence sale with an unnamed customer.

Even without that, UK growth was up 21 percent, with its supply chain up 52 percent and services down by seven percent.

That beats the 19 per cent growth recorded by Computacenter’s larger German arm. The outfit’s French revenues were flatter than crepes.

From a group perspective, supply chain revenues rose by 27 percent, a business Computacenter said had benefited from its customers’ drive to digitalise their business.

Services sales, which grew just two percent in Q1, are coming under savage pricing pressure; however, Computacenter added.

“We are responding to our customers’ desire to take cost out of long-term support contracts by increasing the competitiveness of our services offerings through productivity improvements which protect our profitability. However, this market trend does put corresponding pressure on our services top line growth which is currently being more than compensated by the supply chain performance.”

Cofense re-launches reseller channel programme

cunning-planAs part of a cunning plan to move entirely to the channel, Cofense has re-launched its reseller channel programme

The company said it wanted to deepen its relationships with distributors, resellers, and value-added resellers around the globe and streamline the process for customers to obtain enhanced security products and services.

The updated partner programme offers enhanced incentives, alongside lead sharing and marketing programmes. It will support partners with the latest security intelligence through malware reports and threat alerts, to ensure they can advise end-users of the most significant risks to their business.

The company said that its key partnerships would massively expand Cofense’s reach into international markets to bring human-focused phishing defence capabilities to a broader global customer base.

Cofense has 300 partners distributing its products worldwide, forming the basis for the next step of its business growth. Offering a more attractive offering to partners should increase the partner numbers.

Shifting to a pure channel sales model not only strengthens those partner relationships but enhances our abilities to provide best-in-class phishing defence and incident response solutions to global customers.

Zen deals with Inclarity

zen_as_a_frogZen – that’s a company – not a practice based on Sahaja, has struck an agreement to extend its service provision to Channel partner Inclarity Communications, a London based provider of cloud-based hosted and VoIP telephony services.

As a result of the agreement, Inclarity – already a consumer of Zen broadband services – will see its broadband service expanded and its PSTN services migrated to Zen. Using Zen’s Partner Portal will result in better self-service and more streamlined and efficient service for Inclarity customers.

Inclarity’s Operations Director Andrew Sett said: “Zen’s portal gives us better control in that it enables end-to-end service control. It also allows us to carry out simultaneous provide orders with minimal disruption to a user’s business.”

Zen’s Channel MD Steve Warburton said: “It is pleasing to work with a partner that shares our ethos regarding the importance of customer relationships,” he says. “Our relationship with Inclarity not only offers improved delivery and servicing tools through the portal but also gives them full access to ultrafast FTTP and G.fast as it rolls out throughout the UK. These are exciting times for the Zen and Inclarity relationship.”

Only seven percent are ready for GDPR

ant-and-grasshopperOnly seven percent of global businesses are fully compliant with GDPR.

A new study from analytics firm SAS shows that 93 percent of firms have not met all of the demands posed by GDPR. This is despite the fact that it comes into force next month.

Less than half of respondents (49 percent) said they would be compliant before the May 25 deadline. European companies seem to be more prepared for the law, though.

Currently, 53 percent of EU and 54 percent of British organisations are expected to meet the deadline, compared to just 30 percent in the United States.

UK SAS’s GDPR technology head David Smith said that despite the long run-up to GDPR, the vast majority of UK organisations still don’t have processes in place to manage their data in compliance with the new rules

“At this point, senior leadership needs to take ownership of getting the whole company on board, from IT to operations, to make sure that all personal data is accurately located and appropriately handled.”

While the study shows that most businesses are struggling to meet the deadline, 93 percent said they are working on plans to become compliant.

Most see GDPR as a good thing, with 84 percent of respondents saying they expect GDPR to improve their data protection abilities. And 68 percent believe that the law will enhance customer trust.

In other findings, 58 percent of respondents said they had developed a structured plan to become GDPR-compliant, but 15 percent of US respondents and 4 percent of EU respondents said they have no such plans at all.

Smith added: “There’s a great opportunity contained within the challenge of GDPR. Organisations that gain greater control and understanding of their data will be better able to provide their customers with the services they want, in the manner that they wish to them.

“Those companies that can innovate through GDPR will gain a significant advantage over competitors who get stuck in the long grass of compliance.”