BT Wholesale is offering hybrid work options through Microsoft Teams and wants to get its Channel onboard.
The firm is launching WHC Teams Direct Connect, which means users can access external calls on Teams using Wholesale Hosted Communications (WHC).
The company is looking to the channel to take the solution out to market, with it being quick and easy to deploy without the need for onerous IT support.
The move will enable the channel to offer combinations of hosted PBX, Hosted SIP Trunking and Teams, as well as pointing out that simple solutions save time and money in training and roll-out.
Gavin Jones, channel director at BT Wholesale, said it made sense to add more depth for its channel with an offering that should have a wide market appeal.
The growth of hybrid working, accelerated by the experiences of the coronavirus pandemic, has seen an explosion in demand and usage of collaboration tools such as Teams and Zoom. A recent report from Cavell Group looking at UK cloud communications found that Teams has the biggest market share, with about 6.75 million users in the UK, with that figure set to rise to 10 million next year.
“Bringing Microsoft Teams into our WHC portfolio was a natural next step for our partners and their customers”, said Jones. “At BT Wholesale, we want to ensure our propositions are adding the best value. Microsoft Teams is a great platform that many businesses rely on, but we wanted to take our support further by adding the extra functionality of allowing phone calls.”
