Avaya zooms ahead

Avaya and Zoom have just inked a partnership deal that would see Avaya join Zoom Workplace, the AI whizz-kid of collaboration platforms.

It will mean rolling meetings, chit-chats, and doodles into one sleek package.

Avaya’s CEO Alan Masarek said: “By partnering with Zoom, we can deliver on the promise of ‘innovation without disruption’ for Avaya customers, providing added value to enterprises through world-class collaboration experiences within the Avaya platform.”

Zoom’s Eric Yuan said: “Customers and partners like Avaya continue to look to Zoom to power their collaboration needs because of its speed of innovation and because it just works. We are excited to deliver that same experience to the thousands of Avaya customers who will benefit from a simple yet powerful way to collaborate.”

The deal means that Avaya’s faithful will keep their old kit while tasting Zoom’s snazzy AI smarts. It’s all about playing nice with what you’ve got while stepping into the future, with no hiccups or hitches.

Avaya’s gear will chat happily with Zoom’s digital playground, and even a nifty AI sidekick is thrown into the mix. The new Avaya and integrated Zoom Workplace experience and device interoperability will be available to Avaya customers globally in the coming months. More details around the joint solution will be shared later this spring.