Avaya is providing career and tech education company, The Learning People with its Avaya Cloud Office UCaaS solution.
For those who came in late, Learning People provide curated career counselling and online training for more than 35,000 students, many of whom have landed careers in the tech industry with the help of the company.
Apparently, Learning People selected Avaya Cloud Office by RingCentral, an all-in-one cloud communication solution, to enhance its customer and employee engagement, and support future expansion.
The move was part of the outfit’s attempts to adopt work-from-home technology during the pandemic.
Avaya said that Learning People quickly discovered the existing communications platform they were using lacked the capabilities they needed, including support for robust reporting and analytics.
The Learning People was dependent on its legacy telephony, which proved cumbersome and ineffective for maintaining business continuity. It needed a more feature rich, cloud-based unified communications solution.
The Learning People Head of Operations, Andy Winstanley, said: “We chose Avaya Cloud Office with Avaya devices, to meet our needs today and provide a solution that can scale for the future.”
Avaya Cloud Office offers a range of enterprise-grade cloud communications features including video and audio meetings, messaging, file sharing, and task management.
Avaya Senior Vice President Simon Harrison said: “The dissemination of knowledge is no longer tied to a physical campus or traditional classrooms. Cloud-based computing, mobile connectivity and streaming video enable collaboration and learning to take place anytime and anywhere. For school districts and higher education institutions communication isn’t simply about a phone system, it is about expanding the reach of knowledge in ways unimaginable before, fostering collaboration inside and outside the classroom and ensuring that students, faculty and staff are kept safe.”
