Avaya appoints new managing director

Avaya announced the appointment of Steve Joyner as managing director of the UK and Ireland (UK&I). Reporting to Ronald Rubens, vice president, Europe, Joyner will lead the company’s evolution into a cloud-centric communications provider and run Avaya’s global cloud strategy in the UK&I.

Joyner began at Avaya following the acquisition of Nortel in 2009 and has held multiple engineering, sales and channel roles in the UK and the Middle East over his 30-year career.

Before being appointed UK&I MD, Joyner was the company’s European channel lead. In this role, he led a team of regional channel managers to drive growth through a diversified network of business partners and resellers across Europe. He played a role in improving the company’s various channel programs globally and expanding its channel business.

Ronald Rubens said: “Steve’s appointment comes at an exciting time for Avaya with our transition to cloud and the strategic partnership with RingCentral & introduction of Avaya Cloud Office. The company is poised to offer a real competitive advantage by providing our customers with a journey to cloud communications. With his extensive industry experience, Steve will be instrumental in delivering our global cloud-first strategy in the region.”

Joyner said he was excited to be taking on this role at such an important time in the Avaya story.

“The company has continued to lead the market in customer and employee experience in recent years and we’re ready to go even further in 2020. I look forward to working with the team here to drive growth and bring even more value to our partners and customers in the UK and Ireland with our full suite of cloud-first solutions”, he said.