Author: Eva Glass

Eva Glass first rose to prominence in The INQUIRER. She continues to work behind the scenes to dig out the best stories.

IT volunteers join Marks and Sparks

abbeyfieldMarks and Spencer said it is to head up a team of volunteers in conjunction with other companies to help local community projects on the 19th of November.

M&S will form part of a 600 strong IT team, and other companies involved in the project include Microsoft, Cognizant and SAP.

The volunteers will work on four projects: One is to help 200 Abbeyfield care home residents to use Google, Facebook and Twitter on laptops, iPads and iPhones to reconnect with their past.

Other volunteers will plant 10,000 trees in Heartwood Forest with the Woodland Trust and volunteers from the Prince’s Trust.

And 110 IT executives will become ambassadors in conjunction with educational charity STEMNET with the aim to help youngsters understand the importance of IT. The ambassadors will visit 15 schools to promote IT, with the event organised by M&S and Tata.

Dell hosts Euro channel jamboree

Softcat in Paris with Dell, 2013Hardware giant Dell claimed its two top channel tiers, PartnerDirect, and Premier and Preferred, grew by 29 percent in the last year.

Michael Dell, the founder of the company, told attendees that there are now 1,174 Premier and Preferred level partners in EMEA.  He said the channel continued to be important to Dell’s strategy.

Dell claimed that PartnerDirect, including the online solutions configurator has been adopted by over 600 partners across 10 companies.

Michael Dell said: “We see our partners as a core part of our team, our strategy and our future, and we will continue investing to grow our business together.”

Gongs were handed out to UK company Softcat, winning UK partner of the year and platinum partner of the year. Pictured are Laurent Binetti, Greg Davis and Michael Dell himself. Michael Dell is second from the left and we don’t know which one is Laurent, which Greg and we don’t know who the others are. Sorry.

SkySQL $20 million investment led by Intel

Intel-logoOpen source database firm, SkySQL, has raked in $20 million in series B funding from, among others, Intel Capital.

The investment will go toward funding further development of SkySQL’s MariaDB database server.

Intel Capital made investments totaling $350 million last year, with 57% of that in businesses based outside North America. The other funds contributing to the $20 million investment in SkySQL include California Technology Ventures, Finnish Industry Investment, Open Ocean Capital and Spintop Private Partners.

Earlier this year, SkySQL merged with Monty Program, who developed the MariaDB open source relational database – and, as far as this hack can tell, had nothing to do with dead parrots.

MariaDB has curried favour with many in the application developer community and with database admins – according to analysts 451 Group, MariaDB has an increasing market share due to becoming the the favoured SQL technology in popular Linux distributions such as OpenSUSE and Fedora.

SkySQL’s CEO Patrik Sallner said: “For large-scale internet players like Google and Wikipedia, MariaDB database server delivers clear benefits over existing relational databases. With this funding we plan to deliver commercial solutions that make it even easier for enterprises of any size to run MariaDB databases at scale. We have raised this latest round of investment to enhance MariaDB’s position as the world’s fastest growing open source relational database and to continue to foster a vibrant community around the project.

Mobile ad spending to hit $40bn by 2018

smartphones-genericA three-fold jump in mobile ad spend over the next five years has been predicted by Juniper Research, up from 2013’s $13bn to in the region of $40bn per year.

All the usual suspects are cited as reasons for this growth, including better use of analytics and more innovative ad formats.

But the report highlights the disproportionately low levels of ad spend on mobile – the one device most people keep with them, or close to them, all day every day.

A historical lack of effectiveness on the part of mobile advertising may have held back any appetite to invest heavily and can be attributed to imprecise monitoring and measuring, according to Juniper. As the means to measure the ends improves, so spending on mobile advertising will become more of a science and less of an art – leading to an increase.

Sian Rowlands, a research analyst at Juniper, the author of the Mobile Advertising Report, explained: When a person is carrying out a task on their mobile device, they are often focussed solely on that task, whereas we see for people who watch TV, they are often multi-tasking, or on their phone at the same time. Furthermore, viewing on mobile devices and tablets is increasingly replacing TV viewing. Due to these factors, we would say that mobile is seeing a disproportionately low ad spend versus TV, and other formats.

By comparison with the $13bn spent on mobile advertising this year, TV annual ad spends are estimated to be between $150bn and $300bn.

“I would say this low mobile ad spend is attributable to the fact that mobile adverts have been, in some instances, quite ineffective,” Rowlands continued. “However, as we move towards a time when targeting capabilities and purchasing mechanisms improve, I believe we’ll see mobile advertising reach its full potential.”

Other Key Findings from the Report Include:

  • The fastest growing region, in terms of mobile ad spend, will be the Indian Subcontinent. Spend here will increase four times from 2013 to 2018.
  • Advertisers can increase conversions by simply adding mobile optimised features, for instance a ‘click to call’ button, or by linking to the correct app store.

The “Mobile Advertising – It All Ads Up” whitepaper is available to download from the Juniper website.

 

Citrix goes channel cert nuts

cloud 2Cloud company Citrix said it has revised its certification programmes, with less examinations and a simplified system.

It is offering three certifications to its channel, all relating to XenDesktop 7.

Those are Certified Associates, Certified Professionals, and Certified Experts.  These all relate to apps and desktops.

Citrix said it will add similar certifications for networking and mobility in the next few months.

Tom Flink, VP of worldwide channels at the company said: “We continue to evolve our channel program in an effort to make it easier for our partners to do business with Citrix, and help them identify and capitalise on new revenue streams. The new simplified structure and guidelines make it easier for our partners to achieve and stay up-to-date on the latest Citrix certifications. Through the new certifications we are also providing our partners with the comprehensive skills and expertise they need to sell end-to-end, holistic solutions that will differentiate them from competitors and allow them to generate more Citrix-related revenue.”

Council websites perform below par

SheffieldSix out of 10 UK council websites are failing to perform, according to a survey by netEvidence.

The company assessed the speed websites opened for 227 councils during September.

And 64 percent of councils failed to open in half a second. One unnamed London borough council took over 30 seconds to open – that’s 700 times slower than Sheffield Council which opened on average in 0.04 seconds.

Richard Thomas, the CEO of netEvidence, said that UK councillors and officers don’t have any notion about how their online services are performing because many have outsourced important parts of their IT.

The survey said that of English County Councils, North Yorkshire was the fastest at 0.137 seconds. Hillingdon was the fastest London Borough at 0.271 seconds, while East Renfrewshire was the fastest Scottish council at 0.073 seconds..

Quantum signs up Arrow as distie

Arrow logoData management firm Quantum Corp said it has recruited Arrow Electronics as a distributor in EMEA.

Its logic is that it wants to provide better support for its VARs and to recruit VARs in new markets.

Jesper Trolle, VP for Arrow enterprise said: “We look forward to helping Quantium’s reseller partners grow business through our pan-European presence, our data centre enterprise experience, and in customer training.”

That will include big data management, he said.

Quantium said: “Arrow’s pan-EMEA reach will provide strong support for continued expansion into new market and help us drive further growth in our existing markets.”

Arrow (tick: ARW) releases its Q3 results at the end of this month.

Tablets drive ad impressions

Keep taking the tabletsA survey showed that the Apple iPad accounted for the majority of mobile advertising impressions.

The report, from Opera Mediaworks, is US based and focuses on the third quarter.

There wasn’t a slump for mobile advertising during the summer, the company said, bucking previous years’ trends.

The Apple iOS system grabbed 44 percent of impressions and 50 percent of revenue – that’s based on Opera M’s ad platform, which serves 60 billion ad impressions a month.

But if you substract the iPad from the equation, iPhone and Android are level pegging at 31 percent and 30.3 percent, respectively.

The report showed tablet market share has doubled with iPad and Android tablets accounting for 10 percent of all impressions. That’s compared to the same period in 2012, when tablets seized only five percent of impressions.

IBM staff rebuked for poor performance

ibm-officeThe CEO of IBM has delivered an ear wigging to her staff after the company failed to do as well as expected in its last financial quarter.

Virginia Rometty, the CEO for IBM for the last 18 months, has also re-arranged the seating in an attempt to stem the rot, according to a memo published by the Wall Street Journal.

She has ordered sales supremo Bruno Di Leo to build a team targeting growth markets such as Latin America, EMEA and South East Asia.  Di Leo had shown success in this sphere before, but was taken off the task early next year.

The man who ran the growth markets, James Bramante, a senior VP, has new duties to perform, although the nature of his new role remains opaque.

Rometty had already re-shuffled hardware unit, but that unit also performed poorly in Q3.

According to the WSJ, Rometty said: “We clearly need to do better. Ours is a pay for performance culture.”

Microsoft is damaged – report

Windows 8.1 is unlikely to save Microsoft’s bacon and slowness in delivering an adequate OS has damaged its reputation, a report suggests.

According to Taiwanese wire Digitimes, unnamed sources in the supply chain are suggesting that there will be little or no improvement in the PC market not only this year, but into next year too.

It isn’t all Microsoft’s fault, however.  Sales of PCs are in decline because people are using tablets and smartphones more.

Even though the unnamed sources think that things are looking gloomy, nevertheless a number of vendors including HP, Lenovo, Acer and Asustek are introducing devices tailored to Windows 8.1, says Digitimes, here.

Daisy takes to the ski slopes

daisy distributionDaisy Distribution said that it has a promotion that will let some of its resellers enjoying a luxury ski trip to the Alps in March next year.

The resellers have to collect as many point as possible by buying any SIM free Nokia and also promoting fixed line, new and resigned contracts with O2.

The promotion will take place between the 21st October and the 24th of January 2014.

After three months, the “partner points” will be consolidated and divided into three leagues. The league will then be given a percentage of the overall incentive places and winning partners will be drawn at random from each league.

There are 10 prizes to win, getting a three night say at a top Alps resort with fully paid transport, equipment costs and entertainment thrown in.

Clouds clear for most businesses

cloud 1A survey of 300 plus UK IT decision makers found that over two thirds of those surveyed thought cloud computing is as secure as having kit on the premises.

The annual survey, conducted by Claranet, shows that figure is up from the 54 percent figure it polled last year.

Over 73 percent of those surveyed aare now using some form of cloud service. It’s the middle market which shows the most growth with a significant 81 percent of companies using cloud services. The figure for that segment last year was 65 percent.

Claranet UK MD, Michel Robert, said that security still worries end users but businesses are not frightened.

The survey showed that 81 percent of firms managed to reduce capital expenditure while 75 percent of companies “reduced pressure” on IT department.

The survey was managed by market research company Vanson Bourne in September 2013.  Twenty six per cent of the respondents came from the professional services sector; 21 percent from financial services; 20 percent from retail, distribution and transport; and 14 percent from media, leisure and entertainment. The rest operated in other commercial markets.

Westcoast to be powered by HP’s cloud

Clouds in Oxford: pic Mike MageeHP said that its distributor and partner Westcoast will use its  Converged Cloud offering to woo the reseller base.

The investment is over £1 million and will mean Westcoast will offer its resellers cloud services, to manage Microsoft Lync, Exchange and SharePoint in the distributors’ IL3 data centre.

The move, said HP, means that Westcoast customers – that is to say its resellers –  will be able to use current credit lines as well as take part in a partner programme which includes training and support.

Duncan Forsyth, Westcoast’s MD said that the era of onsite IT is becoming IT in the cloud. “We want to support both,” he said. HP Converged Cloud will let his company deliver IaaS (infrastructure as a service) and SaaS (software as a service) for resellers with a minimal need for capital investment.

The system will effectively be based on HP products including Proliant Bladesystem c7000 enclosures with BL460c Gen 8 blades using Intel Xeon chips.  The system will also use SoreServ storage systems, HP tape libraries and HP 5400 Switch series.

HP exec Michael Clifford said that managing and using data centres “frighten many resellers” but using its systems will help resellers to see clearly through the mists of the cloud and offer quality cloud services.

Every silver lining has its cloud

datacentrebatteriesThe outlook for west London is green with increasing cloud cover, thanks in no small part to a brand spanking new data centre being built not far from Hayes and Harlington railway station.

Called LONDON2, and being built by Virtus, the data centre is due for completion in the summer of 2014. Located just 17 minutes by train from Paddington and less than a mile from Junction 3 of the M4, the site will deliver 11.4MW of IT power, and 65,000 square feet of net customer data centre space.

Virtus says that 100% of LONDON2’s power – all 20MW of it – will come from renewable energy, just like the company’s other data centre, LONDON1 (yes, really).

We checked, so you don’t have to, and we were told that LONDON1’s power sources are as follows:

  • Biomass – 11.299%
  • Off-shore wind – 27.712%
  • Landfill gas – 4.685%
  • Municipal and industrial waste – 8.049%
  • On-shore wind – 48.254%
  • Photovoltaic – 0.001%

We were also told that’s a good indication for LONDON2’s power consumption and that by using “the most advanced, fresh-air evaporative cooling technology, solar panels, ground water from its own well, chimney racks for heat extraction, and efficient UPS systems,” Virtus hopes LONDON2 will be the most energy efficient data centre in London.

In addition to being the physical embodiment of cloud computing, the site will also have extensive office space, board rooms and meeting facilities for hire.

Neil Cresswell, Virtus’ CEO, said: “With the range of energy-saving technologies we are putting in place we will now lead in being able to deliver the most cost-efficient and environmentally friendly data centre solutions, offering significant TCO reductions to our clients in power, cooling, connectivity and services charges.”

LONDON2 will be made up of six data halls, all capable of being subdivided allowing clients to have anything from a cabinet in a shared space to their own suite or data hall with dedicated power and cooling.

Big Blue’s Big Data Lab reveals the Big Unknowns

ibm-officeEver had the feeling there were things afoot that were unknown to you? You’re not alone. But fear not, for the good folk of IBM have pulled a Big Blue Rabbit out of the Big Data Hat for you.

The world’s favourite international business machines have opened a new lab called the Accelerated Discovery Lab. One of the most remarkable things about it might even be its name, which – unlike so much of what goes on in the technology sector – seems related to what it does.

The lab will offer “diverse data sources, unique research capabilities for analytics such as domain models, text analytics and natural language processing capabilities derived from Watson, a powerful hardware and software infrastructure, and broad domain expertise including biology, medicine, finance, weather modeling, mathematics, computer science and information technology,” said IBM, presumably just before it passed out. Don’t forget to breath, dear.

By making it possible for organisations to take their data and mix it with these vast and disparate data sources, the Accelerated Discovery Lab will make it possible to start to identify hitherto unknown relationships among the data.

That could be to find seasonal patterns in purchasing behaviour that go beyond the obvious, such as people buy ice cream and shorts in summer. Or it could be combining social media insights with psychology data in an attempt to create meaningful customer profiling. Or it might be finding statistically robust segmentation that takes you further than ‘our target market is men in the 35-50 age bracket.’

At the moment, analysing Big Data can mean relying on a fairly manual approach to the massive amounts of data, gathered from a broad variety of channels. Whether you’re a business or a researcher, this is a testing and expensive process with precious little in the way of meaning or value waiting for you at the end.

There is obvious appeal in being able to accelerate that process.

“If we think about Big Data today, we mostly use it to find answers and correlations to ideas that are already known. Increasingly what we need to do is figure out ways to find things that aren’t known within that data,” said Jeff Welser, Director, Strategy and Program Development, IBM Research Accelerated Discovery Lab.

And to think how people laughed at Donald Rumsfeld when he said something not too dissimilar.