More than 77 per cent of employees are frustrated with outdated tech at work, according to a OnePoll survey commissioned by Paycom.
The report said that while some industries like finance and retail have embraced technology and automation to streamline processes and improve customer experiences, others have been a little slower.
Surveyed workers said they could get more work done with fully up-to-date technology. A similar number cited ongoing technology- and software-related issues, including ready access to information, even after months spent working from home.
Employees are so frustrated that 70 per cent said they would be willing to take a pay cut if it meant their workplace tech could be twice as effective as what they’re using now.
These and other tech frustrations — not to mention the wasted hours that result from them — caused 67 per cent of employees to feel like their company doesn’t sufficiently prioritize updating its technology.
Furthermore, employees’ expectations, shaped by the tech they use in their personal lives, do not necessarily align with the reality of their work lives.
For example, only 18 per cent were able to use benefits software to make their enrolment decisions, meaning most respondents still used paper forms, email or another outdated, manual method, likely resulting in duplicated work and a high risk for data errors.
Sectors like healthcare rely on outdated manual processes and paperwork remains widespread. This in turn hinders the speed of information exchange and prevents healthcare organisations from using data to make more informed decisions
DoorSpace CRO Brian White said that the healthcare industry is facing significant challenges as it continues to lag behind in adopting modern technologies, relying on outdated systems that hinder efficiency and patient care.
“This reliance on antiquated technology not only increases administrative burdens but also obstructs seamless communication among healthcare providers, leading to potential errors and delays in treatment,” he said.
This is negatively impacting patient outcomes, compromising the overall quality of healthcare services provided.
