Tollring reports that it has achieved excellent results over the past year and credits its channel partners for what shaped up to be a good year.
Tollring expanded its services globally by 54 percent over the past year, delivering its software and analytics through a network of 900 partners in 20+ countries. Across all its products and services, the company now monitors eight million endpoints, representing a 96 pe cent growth. Overall, more than 31,000 businesses now use Tolling’s software, with a 33 percent increase in its cloud tenants on the previous year.
There was also a significant increase in the use of Tollring’s iCall Suite call reporting services, with over 480,000 licenses/endpoints, a growth of 40 percent. Call recording was particularly popular, with businesses recording 24 million minutes of calls per month, representing an increase of 89 percent.
Tollring Protect, which includes the company’s fraud and scam protection software, achieved a massive 107 percent growth, saving an estimated £34 million in fraud-related damages for partners over the year.
Describing the backdrop to this growth, Tony Martino, CEO of Tollring, said: “Credit goes to our channel partners who did an immense job in managing the changes we all faced last year. The shift to the cloud drove a requirement for SaaS, and for powerful monitoring and measurement allowing businesses to better understand their users’ in-life experiences and the customer journey.
“As a software supplier working with a global service provider network, this year has been ground-breaking as we have invested significantly in our product strategy bringing exciting innovations across our entire portfolio ensuring we continue to meet the demands of our partners and customers alike. We have also continued the investment drive in our people and processes to build the necessary foundations for our global sales initiatives.”
