Diegesis scores managed services agreement with ONS

Systems intergrator Diegesis  has been awarded a managed services contract by the Office for National Statistics (ONS) under the Digital Outcomes and Specialists 4 framework.

Under the two-year agreement, Diegesis will support and maintain ONS’s existing Ingres/Actian-X systems written in Applications-By-Forms (ABF) and OpenROAD while maintaining business as usual (BAU) during the organisation’s critical period of IT transition.  The programme requires Diegesis to provide a team of experienced, skilled staff requiring government Security Clearance to support a number of systems that collect and process data for a variety of surveys conducted by the ONS.

Diegesis will carry out a range of activities including essential support and maintenance of operational systems, responding to service desk requests and providing updates to existing systems to help meet strategic and legislative changes.  The Diegesis team and its progress will be monitored and measured against ONS-defined Key Performance Indicators (KPIs).

Nick Denning, Chief Executive Officer of Diegesis Limited said, “We were chosen for our experience of Actian and our commitment to meeting the high levels of quality and good governance required by ONS.  Our strong sense of accountability, openness and willingness to share knowledge closely matches ONS’s requirement for responsible teamwork. This is a hugely exciting project for Diegesis that showcases our capabilities and skills in this technology and we look forward to working with ONS to deliver a successful IT transition and management of systems with minimal risk and to meeting our commitments to improve quality, efficiency and to reduce operational costs.”