Contact centre VAR Sabio has snapped up UK-based Google Cloud partner DVELP.
The London-headquartered cloud consultancy was established in 2015 and counts Marks & Spencer among its customers.
It marks the second purchase by Sabio this year, having acquired Spanish firm Team vision earlier in January.
Mike Andrews, Sabio’s VP of commercial strategy, said DVELP’s acquisition will augment the contact centre (CC) specialist’s existing portfolio and gives it more “breadth” to deliver value to customers.
“DVELP are absolute specialists at delivering innovative solutions based around native cloud technologies such as Google contact centre AI (CCAI) and Twilio, and provide a good methodology that enables them to rapidly build, test and deploy these solutions”, he said.
Sabio chief exec Jonathan Gale added: “We anticipate a significant migration of CX and CC technology to the cloud over the coming years and believe that DVELP will be instrumental in helping Sabio clients to benefit from the democratisation of world-class NLU and AI technologies.
“I am delighted to be welcoming DVELP founder and CEO Tom Mullen and the DVELP team to the Sabio Group, extending Sabio’s capability and accelerating our innovation strategy.”
