The partnership will mean that there will be a seamless integration between the Knowcross platform and HostPMS.
Nikhil Nath, Founder and CEO of Knowcross, said that Knowcross increases staff productivity and therefore profitability. By integrating with a “leading system” such as HostPMS will only help the outfit offer its solutions to many more customers.
This integration allows for a seamless flow of guest information from the HostPMS system to Knowcross applications. The processed information is then used by hotel staff to improve their guest service and hence achieve higher standards of guest satisfaction.
Pierre Santos, CEO Host Hotel Systems said he was looking forward to having partners that aim to improve hoteliers’ life .
“Knowcross is one of them, with our HostPMS and Knowcross solutions, hoteliers will have their life simplified and now hotels can focus on improving their service and performance”, he said.
The Knowcross-HostPMS interface enables Knowcross applications and HostPMS to be fully synchronized allowing for room updates from KNOW Housekeeping to reflect directly in the HostPMS. This also helps reduce minibar losses as the hotel staff can post minibar consumption directly from the Knowcross App to the guest folio in HostPMS.