Tag: Britain

4G adoption rates in UK remain sluggish

EE-4GEE-logoEverything Everywhere launched Britain’s first 4G network in late October last year and it seemed like it was off to a modest start. However, it now appears that the number of early adopters was remarkably low.

EE shed more light on the number of customers in its quarterly earnings report, but it did not break down the figures to distinguish between 3G and 4G users. In spite of that, the numbers look bleak. EE added just 201,000 postpaid 3G/4G customers in Q4 2012, down from 250,000 in Q3 and 313,000 in Q4 2011.

Insurers should cash in on tech-obsessed Brits

howardbrownHalifax has unveiled its Insurance Digital Home Index report which claims that a large majority of the UK population would find it tough to revert to a life without smartphones, laptops, and MP3 players – even for one day.

According to the report, 35 million, or 74 percent of the UK checks its emails and social networks before work in the morning. A fifth prefers using the phone or social media rather than face to face interaction, the research claims. Halifax grapped psychologist Dr Aric Sigman, who has previously loudly said in the media that parents should cut kids’ screen time, to say by the age of seven years, the average child will have spent one full year of 24 hour days watching screens.

“By the time they reach 80 they will have spent almost 18 years of 24 hour days watching non-work related screen technology,” Sigman said.

While Sigman warns that the “over-use” of technology is having an effect on all age groups, he asserts that young people in particular will be going through a change in the way we interact. “We have to remind ourselves that technology should be a tool, not a burden or obstruction,” he said.

A compelling argument for introducing sporting items such as the cricket bat to the family telly, you might think. Martyn Foulds, senior claims manager at Halifax, said such arguments are the reason more people should insure their electronics. According to the report, roughly one in 10 lack insurance for their technology items – creating a “potential £32 billion insurance black hole”.

“It’s surprising that despite high investment and heavy reliance on technology, people are still willing to risk losing their items and digital content by failing to ensure they have adequate insurance cover,” Foulds said. “With almost one in five people not insuring their items, this leaves the UK overwhelming exposed to the tune of £32 billion on gadgets alone”.

Although an anecdotal straw-poll conducted by ChannelEye asserted that there is a pervasive viewpoint of insurance as an extortionate wheeze based on fear, Foulds has a point for insurers who want to diversify their portfolio and bring in new revenue streams.

With, according to the report, 35 million people in the UK placing a daily reliance on technology, that is a large section of the public to sell insurance to. Almost a quarter of the UK, Halifax says, would feel a sense of anxiety without their technology.

An enormous 96 percent of the UK population carry their mobiles with them outside the home, while 9 million take their MP3 players with them, and 20 million use their digital cameras away from the home.

As entrenched as technology is, then, insurers should be fiercely competing for contracts and convincing cash-strapped and anxious Brits that tech is as vital as home insurance. Having said that, the technology industry moves so quickly it is not long before devices depreciate in price – replaced by newer models that cost more. It is also more difficult to value the worth of a gadget depending on a range of factors: how long until it is redundant or worth merely pennies? All of these questions are reasons why insuring gadgets could turn even more dosh for insurers.

UK business “confidence” slips to record levels

ukflagAccountancy firm BDO has released a report that suggests business confidence is at a 21 year low in British history.

The company’s BDO Optimism Index, which has been running for 21 years and looks at emerging trends over the following two quarters, dropped to 88.9 in January compared to a reading of 90.3 in December, which is the eighth month in a row that the index has been below the growth metric of 95.0. According to BDO, this suggests trouble for Q1 2013, especially taking figures from the Office for National Statistics into account that threatened a triple dip recession.

BDO’s Output Index, which looks at and predicts turnover expectations, also fell – supporting a looming triple dip recession as it dropped from 93.1 to 92.3, again short of the 95.0 growth mark.

Although the outlook is bleak, BDO believes there are small signs of improving confidence, such as in the company’s Employment Index, which rose to 95.1 in January from 93.0 in December. This is the first time it has passed the 95.0 mark since last April, and also supported the ONS’ data on unemployment dropping in the three months to November. Manufacturer confidence should also be reason for some cautious optimism, which rose to 95.2 in January compared to 91.9 in December.

Partner at BDO LLP, Peter Hemington, said in a statement that despite strengthening in labour, “business confidence continues to weaken, and improved hiring intentions are not translating into growth plans”.

“It sees the damaging effects on businesses of five years’ zigzagging economic growth,” Hemington said, leaving them “wary” of making expansion or investment plans. A crucial tonic for bringing the economy out of a slump, according to BDO, will be providing growth incentives.