National Desktop and Notebook Agreement goes live.

CNS-Solutions-CSWA-Exam-Student-Taking-Exam-2The National Desktop and Notebook Agreement (NDNA)  is now live with resellers awarded spots as indirect partners for a host of PC vendors.

Managed by London Universities Purchasing Consortium, the four year agreement  will see Academia, DTP and Misco provide desktops and mobile devices from Acer, Fujitsu, HP Inc, Lenovo and Toshiba. Dell will take all its business direct.

The 11 resellers on the framework are: Academia, Bechtle, CDW, DTP, European Electronique, Getech, Insight, Misco, SCC, Stone and XMA. Stone Computers will also supply its own devices direct to customers, while XMA will supply its Viglen brand.

The framework is broken up into three lots: Lot 1 is for desktops, Lot 2 is for notebooks and mobile devices, while Lot 3 is a “one-stop shop” for both categories.

The value of the NDNA is between £400 million and £440 million, which is much bigger than its predecessor’s £310 million.

One thing is noticeable. Samsung is no longer involved, while Fujitsu is brought in on Lot 2. Softcat is a notable reseller absentee, having previously been in all three Lots with Dell and Lenovo.

 

Microsoft makes more money from clouds

lightning-cloudMicrosoft is starting to make significant piles of cash from its cloud thanks to the efforts of its channel.

This year Office cloud revenues surpassed traditional licences for the first time and Richard Ellis, Microsoft Office Division lead, says much of the impetus behind the growth in the company’s cloud business has been driven by the success of its cloud solution partner (CSP) programme.

“The CSP framework is a great example of the huge opportunity for partners,” he says, “giving them the ability to bill, invoice and provide managed service and support to Office 365 customers using our infrastructure. It allows partners to set their own pricing, their own support contracts and work with ISVs to add value.”

There are 35,000 CSP partners globally and the number is growing at the rate of 6,000 a month. “CSP is enabling partners to grow their revenue share with customers,” Ellis claims, revealing that CSP partners enjoyed 10 percent year on year average revenue per user growth.

Ellis said most partners were aware of Vole’s shift to the cloud and are taking advantage of it. “It’s for every partner to assess what their own services are and what their value proposition is to their customers. That’s always been crucial and it will be crucial going forward. Partners need to be very clear what value they are adding.”

Tech Data’s shares crash

Tech Data’s shares Wall Street Crash, Wikimedia Commonscrashed after its numbers failed to impress analysts and it complained of missing vendor rebate targets.

For those who came in late, Tech Data’s moves to buy out Avnet Technology Solutions received the thumbs up from Wall Street, with its share price rising 27 percent for the year to date.

But now its market value has dropped 19 percent as the company missed its quarterly profit targets and disappointed Wall Street with its guidance.

This is Tech Data’s first full quarter since it sealed the Avnet mega-merger in February, and the deal has made it even bigger than everyone expected, with Q2 revenues surging 40 percent annually to $8.9 billion.  Growth in both Europe and the Americas was in the low single digits.

Avnet TS has also breathed fresh life into Tech Data’s margins. Gross margins hit 5.8 percent for the quarter, up from 4.98 percent a year earlier, as the more enterprise-focused Avnet business made its margin-enriching presence felt.

But Tech Data’s gross margins and earnings should have been even higher than this.  The outfit blamed the shortfall on execution issues, increased competition and a fall in rebates from some of its key vendor partners.

Despite this, Tech Data’s shares are still up by about five percent for the year to date as CEO Robert Dutkowsky argued that the giant is a “stronger and more complex company today than it was a year ago”.

A “significant piece” of the shortfall was generated by Tech Data missing its vendor rebate targets, Dutkowsky revealed on a Q2 earnings call.

Dutkowsky pointed the finger at Avnet’s biggest vendors when he said that the problem lies mainly with “a few very large vendors”… “and these are not vendors that we have had a long history of managing at the volume and scale and scope that we had to manage through this quarter”.

During Q2, only Apple (12 percent), HP Inc (11 percent) and Cisco (11 percent) generated over 10 per cent of Tech Data’s sales, but it inherited a big relationship with IBM through the Avnet union.

Dutkowsky said that a relatively small sales shortfall in technologies it carries in its newly enlarged datacentre arm can result in it missing margin-rich rebates, due to the project-based nature of the business.

A number of vendors on this side of its business changed their rebate programmes during the quarter, affecting its profitability, he indicated. To make matters worse, several major vendors didn’t grow at the rate they planned during the quarter, Dutkowsky added, making it even harder to hit rebate targets that were assigned based on projected growth.

“We’re learning to manage the challenges and the complexities and that’s why we can say that that fits into that category of execution, and we know we can execute better in this area and we will,” he said on the call.

Monoprice is over here now

220px-The_Yanks_Are_Coming_FilmPosterThe US electronics and accessories retailer Monoprice is setting up shop in Europe.

The move is part of an aggressive growth into the European consumer market through the launch of localized versions of its e-commerce platform.

The Monoprice site will be available first in the United Kingdom, followed by Germany, Italy, Spain and Switzerland, where its growing global consumer base will have access to hundreds of the brand’s offerings.

The company’s new sites will provide European consumers direct access to a diverse selection of premium products at a fraction of marketplace prices.

Monoprice CEO Bernard Luthi said that global adoption of consumer electronics is evolving rapidly but the higher costs of products available in the market pose a challenge to continued growth.

“We see that international consumers experience similar frustrations as those shopping for affordable electronics in America. With Monoprice’s expansion into key markets abroad, we are thrilled to bring our brand guarantee of simplicity, fair pricing and confidence to consumers and businesses throughout Europe.”

Each website will be tailored to the country’s language and currency for localised, intuitive use. Monoprice’s product managers and experts will curate a seamless online shopping experience, offering a variety of high-quality solutions across multiple product categories. Initial products will include 3D printers, headphones, small appliances, wall mounts, and AV/IT, personal and commercial products.

Monoprice currently leads the US 3D Printer market and sees this expansion as a significant opportunity to drive category growth globally.

Monoprice’s expansion is part of a multi-angle approach which includes in-country logistics and relationships with large marketplace partners. This approach signifies a strong commitment to European consumers and ensures orders have inexpensive shipping and faster delivery directly to customers’ doors.

Punters want fewer vendors, claims Dell

Michael Dell says that customers want fewer vendor partners and he Michael Dellknows of a company which has swallowed so many companies that they only need to deal with just one.

Dell said in an interview with Bloomberg Television at the VMworld conference in Las Vegas that one of the things that he had seen with all his business cocktail mixing is that customers actually don’t want to have more partners – they want fewer..

“We’ve seen really a fabulous response – revenue synergies greater than we thought, coming faster than we thought. Dell, EMC, VMware go together like peanut butter and chocolate,” he said.

Dell is facing pressure from cloud providers such as Amazon and Microsoft and merged with EMC last year to bring together two traditional hardware companies in one of the biggest corporate tie-ups in history, valued at about $67 billion when it was announced. As part of that deal, Michael Dell also picked up majority ownership in companies such as VMware, whose virtualisation software lets businesses cram bigger workloads onto servers. VMworld is an annual event that features that company’s latest products.

One of the issues that analyst said at the time was that it could mean that customers might not like having the “one-stop-shop” that Dell was offering. After putting all your eggs in one basket is never sensible, unless you like omelettes.

Dell is saying the opposite and customers prefer the simplicity of dealing with a monolith for everything.

Sedgwick appoints Mike Reeves

Sedgwick Mike ReevesThe provider of technology-enabled risk and benefits solutions, Sedgwick has appointed insurance industry veteran Mike Reeves to development of new business and markets for its burgeoning international division.

Reeves joins Sedgwick after retiring from a distinguished 40 year career at a large global adjusting firm. There, he served as executive vice president of global markets and played a key role in the formation of a division dedicated to providing loss handling services for large and complex organisations.

Reeves is a fellow of the Chartered Institute of Loss Adjusters and an associate of the Chartered Insurance Institute. In his new role, he will work closely with colleagues from Sedgwick and subsidiary Vericlaim’s London-based and international operations teams.

Sedgwick president and CEO Dave North said: “Mike Reeves brings a wealth of industry expertise to his new role at Sedgwick, and we are delighted to welcome him to our team.

“He joins us at a very exciting time in our international development. Mike’s renowned market knowledge and profile will be invaluable in helping us achieve our global aims and promoting our continued global expansion.”

Reeves will report to president of Sedgwick International and CEO of Vericla Stewart Steel who said that Sedgwick’s presence outside North America is among the most rapidly expanding areas of the organisation.

“I look forward to working closely with Mike and our partners around the world to promote Sedgwick in key insurance markets.”

DataCentred off centred and in administration

Sharp-1024x6851Administrators have been appointed after datacentre and cloud operator DataCentred recorded losses of almost £1.8m in the last financial year

The Manchester firm provides software and cloud-based services and has secured a number of high-profile clients in recent years, including a deal with the National Holocaust Centre and Museum, which is using the company’s public cloud platform to store archived Second World War interviews.

HM Revenue and Customs built a multi-channel digital tax platform with help from DataCentred using the open source infrastructure-as-a-service platform OpenStack.

FRP Advisory has been appointed as administrator to find potential buyers.

The firm, set up by Dr Mike Kelly, had been given backing as recently as a year ago to grow the business with a £500,000 loan from Barclays and £500,000 coming from existing investors, which included The Greater Manchester Combined Authority.

In its four years of trading DataCentred had built up a network of clients and there are hopes from the administrators FRP Advisory that the business and assets can be sold to a new owner.

In the meantime there will be plenty of users wondering if they could be vulnerable if their cloud supplier got into trouble and the advice from some in the industry is to review that process.

The advice from Databarracks is to make sure that customers are encouraged to have backup copies of data outside of production so they have control if the worst happens to their supplier, however some customers will be thinking that is the point of going to the cloud in the first place.

 

Apple signs Accenture deal to grab corporate customers

apple-disney-dreams-snow-white-Favim.com-142405Apple has teamed up with Accenture to increase the adoption of iOS in enterprise customers

The move is part of Jobs’ Mob’s bid to get itself into the enterprise market following similar deals with IBM.

The hope is that Apple can turn around its flagging tablet and iPhone business by getting lucrative corporate deals.

Accenture will be creating a dedicated iOS practice in its digital studio network and Apple staff will be based in those teams. The two firms will be creating tools and services to help enterprise users of iPads and iPhones.

Apple’s CEO Tim Cook said that starting 10 years ago with iPhone, and then with iPad, Apple has been transforming how work gets done.

“Yet we believe that businesses have only just begun to scratch the surface of what they can do with our products.”

He added that given Accenture’s strong background in helping customers with digital transformation the two businesses could help modernise more user experiences.

From the Accenture point of view the firm’s chairman and CEO Pierre Nanterme said that it had also got experience developing mobile apps and iOS was “the superior mobile platform for businesses.

“By combining Accenture’s vast digital capabilities and industry expertise with Apple’s market leadership in creating products that delight customers, we are in a perfect position to help our clients transform the way they work”, he said.

Cannon appoints Pittick to B2B Indirect Sales

1958944-1-eng-GB_james-pittick-610Canon has appointed James Pittick as Director of B2B Indirect Sales, Canon UK and Ireland. In his new role, Pittick  will coordinate all partner business across the B2B organisation, continuing to support Canon’s current partner network as well as identifying new partners to support the growth targets for Canon’s indirect route to market.

The appointment comes as part of Canon’s reformed B2B approach which reflects an evolving marketplace, helping customers to explore new opportunities that will improve their business.

Pittick commented:  “Canon has an increased focus on its indirect routes to market and as such, I will be overseeing our continued support to help our traditional partners grow. In addition, I will be looking to identify new types of partners whose current portfolios could benefit from our technologies & services, including strategic alliance partners, software vendors and VARs. I’m looking forward to the year ahead when we will be announcing further initiatives to benefit the channel.”

Pittick joined Canon in 2008 as a Regional Sales Manager and since then he has held several senior sales and strategy roles at the company. Most recently Pittick  was head of the Sales, Strategic and Enterprise Business where he was “tasked” with “engaging” key enterprises and international organisations across both the private and public sectors. James will report directly to Rob Ferris, Director, Document Solutions at Canon UK & Ireland.

Rob Ferris said: “James will use his considerable experience working at Canon to drive the strategic development of our channel sales strategy. Canon strives to inspire its channel partners, guiding them through a challenging market to realise the opportunities it offers. We work closely to share our insights and develop their businesses. James will be at the very centre of making that vision of true partnership a reality.”

We guess the quote came from the autocorrect software Ferris uses.

HPE’s Meg predicted to leave by Yule

meg-whitmanThe news that HPE boss Meg Whitman was in the running for the Uber CEO job has led to some industry types to claim that she will be out of her HPE job by Yuletide.

Whitman, who has been HPE CEO since 2011, had been linked with the top job at Uber, but in July she publicly denied she would be moving to the ride-sharing firm.  She did not get the job that went to Dara Khosrowshahi – formally CEO at online travel firm Expedia.

However, Whitman gave media interviews this week and said Uber’s board approached her again over the weekend.

Uber had asked what it would take for her to change her mind

“I was not a contender for this job until the weekend — and I’m not even sure I was then”,  an apparently confused Whitman said.

However analysts are surprised by all this particularly as HPE is not doing that well and is going through one of its many restructurings. It cannot be seen as a good thing to learn that your CEO is planning to clean out her office and exit the building.

Most of the hacks covering the story think that Whitman will have gone by the end of the year.

Businesses still have a use for notebooks

Multipurpose-NotebookBeancounters working for Spiceworks have been adding up some numbers and dividing by their shoe size and reached the conclusion that companies have not given up on laptops yet.

Spiceworks thinks that companies will continue to invest in laptops for their staff for at least a year while they check out ways to make their systems more flexible.

Some of the reasons for laptop spend has been the migration of Windows 10 and towards some of the more mobile form factors and the shift towards using kit that can give staff flexibility should see more spending on laptops.

Research from the firm has found that 43 percent of buisiness are planning to expand their laptop investments in the next year and a quarter of firms are also looking to buy tablets.

The demand for laptops and tablets underpins a belief from 53 percent of customers that staff will be using mobile devices as the primary tool in the future.

Peter Tsai, senior technology analyst at Spiceworks said that many predict the popularity of mobile devices will lead to the ‘death of the PC,’ this prophecy won’t become a reality anytime soon in the corporate world.

“It’s true that desktop PCs will become less prevalent in the near future, giving way to laptops, but tablets and smartphones still face usability challenges that prevent them from enabling key tasks in the workplace. So for the foreseeable future, traditional PCs will remain dominant while tablets and smartphones serve as complementary devices”, he added.

The continued interest in PCs is positive news for Dell’s channel partners, with a quarter of users indicating they would be spending on that vendor. HP and Lenovo come in next in customer preferences with customers also looking to increase the number of Microsoft PCs in the business.

Pen and paper still have power in the retail sector

main-qimg-3f6a39f94b87b844bacc6bd8cbec27c9Beancounters at Lightspeed and SaveTheHighStreet.org have found that a third of UK independent businesses are still using pen and paper to manage vital parts of their businesses such as managing inventory and ordering stock.

Of the 2,000 businesses surveyed from the SaveTheHighStreet.org database, only 15 percent indicated they had an EPOS system installed to help them run day-to-day operations.

These results come as a surprise considering the variety of innovative technological options currently available, that are designed to suit all financial and technical requirements, the report said.

With independents feeling the increasing pressure to juggle both an online platform as well as a brick-and-mortar store, the need to implement the right technology becomes paramount in order to be able to compete.

Modern electronic point of sale (EPOS) systems can become virtual business assistants, having the ability to help manage stock and inventory, and give independents the information they need to make informed business decisions.

Lyndsay King, Founding Partner & Community Director at SaveTheHighStreet.org said: “From the very start, our goal has been to help British independents face the ever-changing economic landscape and find the tools to remain competitive against the big players in the market. Technology is a key piece of the puzzle for SMEs going forward. Business owners who have adopted tech systems to manage day to day business are finding they save time, money and are able to see their businesses profit and grow faster. It’s worth the initial investment to get it up and running.”

Jerome Laredo, Vice President EMEA and Asia at Lightspeed commented: “Technology has become such an important part of how we manage our daily lives. We can see just how far we have come and the incredible effect tech has had in a relatively short amount of time. Yet there is still such a small percentage of independents that use up to date technology in their businesses. Working with 45,000 SMEs, we know what their pain points are and we have designed tools to help independents run their business seamlessly, from wherever they are.”

Google offers second tier cloud

MI0002204246Search engine outfit Google is offering a cheaper and cheerful version of its GCP cloud network.

While it will have lower specs than the real deal, Google insists that it matches those offered by its public cloud competitors.

Writing in his bog, Google’s SVP of technical infrastructure  Urs Hölzle, said that the search engine was the first major cloud provider to offer a tiered network service, breaking its Google Cloud Platform (GCP) into a Premium Tier and a Standard Tier.

“Over the last 18 years we [have] built the world’s largest network, which by some accounts delivers 25 to 30 percent of all internet traffic. You enjoy the same infrastructure with Premium Tier. But for some use cases, you may prefer a cheaper, lower-performance alternative. With Network Service Tiers, you can choose the network that’s right for you, for each application.”

The Standard Tier is available at a lower rate because it uses ISP networks to deliver traffic to a user’s cloud applications, rather than its own private network – which is used for the likes of Google Search and YouTube, Google said.

Google is unlikely to find many takers to opt for the lower standard, but that the move will be used to market the high performance of its network. The move is being touted in the channel as clever marketing.

Google lags in the size and number of datacentres but it can say its rivals don’t have the same quality.

 

SUSE appoints first UK top tier reseller

hqdefaultOpen source player SUSE has appointed its first top tier reseller giving the UK and Ireland job to Securelinx.

The Dublin-based firm was named SUSE’s first Solution Partner in the UK&I. According to a statement it got the job because of its acute understanding of the market and a deep technical expertise.

By getting to Solution Partner level, Securelinx gets deal registration incentives for new business but also access to campaigns and other marketing tools. It is also seen as a feather in the cap that will provide differentiation with other suppliers in the market.

Securelinx has been working with SUSE since 2003 and has built up a team of enterprise server certified engineers and has made sure it lined up its skills behind key technologies, SUSE Storage, SUSE Manager and OpenStack.

Danny Rowark, SUSE regional director EMEA West at SUSE said that Securelinx had a rich history of delivering enterprise-grade open source solutions and innovations to customers, and has continuously tracked, adopted and leveraged advances in open source technology.

“It’s an impressive track record and we know that Securelinx will continue to help its customers deliver innovation and value via SUSE technology as a SUSE Solution Partner,” Rowark said. Securelinx’s managing director Brian Farrell said that it had a deep appreciation and knowledge of open source.

“Working closely with SUSE across all these emerging technical solution areas made joining the SUSE Partner Program a very logical fit for Securelinx. The program enabled our abilities across multiple disciplines to be measured and recognised, ultimately leading us to achieve our Solution Partner accreditation”, he said.

“We are very pleased with the level of executive support we received from SUSE management. Reaching the grade of Solution Partner means that we are not just a technically certified organisation, but also one that is commercially grounded within SUSE’s local market approach. Already, we see new opportunities opening up that will lead to increased revenues for both parties and even better results for our combined customers”,  he added.

Canon wants more from its channel

canonCanon has appointed a new partner manager and is looking for a bit more from its UK channel.

James Pittick, who has been with the vendor for a decade, largely working on the direct sales side, has been given the role of director of B2B Indirect Sales, Canon UK and Ireland.

He will be working closely with the existing partner base but Pittick is also keen to strike up some fresh relationships with those channel players that can take the vendor into fresh verticals and geographical areas.

Pittick said that Canon has had a very successful channel for over three decades but it needs to evolve. Canon needed to stay relevant and continually look at how we deliver value and ultimately inspire partners to want to work with it.

The vendor has been going through its own changes in the last year and managed print is now the core of its approach to the office business and it has also got production and industrial markets it can serve.

Canon has its software and document management offerings that can also be taken up by partners.

Pittick said that Canon needed to create environments to enable more of partners to sell more of its tech. He saw his role as identifying new channel partners that could take it into new technology sectors or areas.

He said that there were opportunities for current partners to sell more and the vendor was looking to work with system integrators that were selling print as part of a wider solution.

Pittick will be reporting into Rob Ferris, director, Document Solutions at Canon UK & Ireland, who said that the task for Pittick was to drive the strategic development of its channel sales strategy.