SMB Business head at Kaspersky Vladimir Zapolyansky said that for service providers, it’s not enough to simply have cybersecurity services in their portfolio. One damaging incident such as a ransomware infection can undermine their reputation and affect relationships with customers.
The security vendor found that 92 percent of MSPs now include cybersecurity as part of the portfolio of services they offer and many believe that providing it gives them a better reputation.
Three quarters of those MSPs quizzed by the vendor also expected the provision of security services would gain them new customers as well as keeping existing accounts on board.
The study also revealed that MSPs listed security as one of the main concerns for their customers with many looking for a service that would block ransomware.
But skill shortages along with issues remotely deploying and managing security solutions are causing headaches.
The advice from Zapolyansky to MSPs was to choose security products that had been designed with an service provider in mind and were easy to deploy and manage.
The debate about the value of turning to an MSSP rather than MSP when it comes to security issues will run and run.