Tag: Serco

Government asks outsourcers to write their wills

Outsourcers are drawing up “living wills”, which lay out contingency plans should they die.

The government was caught off-guard by the collapse of construction giant Carillion earlier this year and wants to avoid a repeat of the mess that followed.

Cabinet minister David Lidington said that Capita, Serco and Sopra Steria have volunteered to create protocols if they drop down the loo.

Youth arrested over console hack

wargames-hackerA British youth has been arrested over the hack that brought down the Playstation network and Xbox Live over the holiday period.
UK police are working in tandem with the FBI to track down the perpetrators, who identified themselves as the Lizard Squad.
In addition to arresting the 16 year old youth, the police from the South East Regional Organised Crime Unit (SERCO) seized computer equipment, which they will now scrutinise.
SERCO said it is working with both business and the academic world to create specialist tools to protect the public.
The Sony and Microsoft hacks happened on Christmas Day, using a distributed denial of service (DDOS) attack.
The police said they were still in the early stages of its investigation.

 

Public sector outsourcing drops

kcalmAccording to research outfit Information Services Group (ISG), the public sector outsourcing market in the UK has taken a massive hit in the first half of the year. The ISG Outsourcing Index for EMEA found just €2 billion of outsourcing activity in the UK for the first half of the year. Last year the market was worth €4.6 billion.

However, Britain still leads the way when it comes to public sector outsourcing in Europe. The whole EMEA market for the first six months of was just €2.3 billion compared to €3.1 billion last year. In other words, the UK accounted for five sixths of all public sector outsourcing in EMEA this year.

The ISG figures track all outsourcing contracts with an annual value of €4 million or more. They include IT contracts, business process outsourcing, back office processes, but IT dominates with more than two thirds of all contracts. Public sector outsourcing now accounts for 41 percent of all outsourcing activity in EMEA, with Britain in a clear lead.

The top 15 companies winning these lucrative contracts are Accenture, AECOM, Arqiva, Arvato, BT, Capgemini, Capita, CSC, Grupo Ferrovial, HP, Interserve, QinetiQ, Serco, Thales and Tieto.