Tag: salesforce

Salesforce does better than expected

Salesforce logoSalesforce reported higher than expected quarterly revenue and raised its full-year revenue forecasts.

In a statement the outfit said that customers were stepping up purchases of its web-based sales and marketing software despite economic uncertainty.

Salesforce is becoming a barometer for the cloud-computing sector. It has done well as companies wanted cheaper and easier cloud-software services.

Salesforce highlighted new or expanded deals with customers such as Charles Schwab, the financial-services company, and consumer-goods maker Unilever.

Chief Financial Officer Mark Hawkins on a call with analysts that while the papers seem to be full of doom Salesforce has not seen an economic impact.

Part of the reason, executives said on the call, was that Salesforce often skipped over the information technology department, an area where flat spending is expected this year, and sold to other departments.

Some technology companies that have flagged potential weakness this year sell infrastructure equipment or other products that typically fall under an IT budget.

The company raised its full-year revenue forecast to $8.08 billion-$8.12 billion, from $8.0 billon-$8.1 billion.

In the fourth quarter ended January 31, revenue from sales cloud – a suite of software that allows companies to track leads, forecast and collaborate around sales opportunities – rose 12.3 percent to $708.9 million.

The net loss narrowed to $25.5 million, or 4 cents per share, from $65.8 million, or 10 cents per share, a year earlier.

Revenue rose 25.3 percent to $1.81 billion, above analysts’ estimate of $1.79 billion.

Salesforce buys a steelbrick for Christmas

oSalesforce has just bought six-year-old startup SteelBrick for $360 million which will become a wholly owned subsidiary after the deal closes in April 2016.

SteelBrick is expected to bolster Salesforce’s Sales Cloud business, by far the largest segment of the company. But it’s unclear how it plays into Salesforce’s recent move to target larger enterprises because SteelBrick is largely for small companies.

The deal was rumoured since last week but the deal size is almost half of the expected $600 million amount.

Salesforce was already an investor in SteelBrick, so the final price might reflect what Salesforce paid without including its existing stake.

SteelBrick offers quote-to-cash (QTC) technology that makes it easier for salespeople to put together complex quotes and billings for potential customers. The company last raised $48 million in October at a reported valuation of $250 million.

The startup is run by Godard Abel, the former CEO of BigMachines, another QTC software maker acquired by Oracle for $400 million in 2013. There’s a number of popular QTC solutions in the market, but SteelBrick is different in that it mostly deals with small- and medium-size businesses.

The SteelBrick acquisition marks the largest deal in more than two years for Salesforce. The last startup deal it made of any note was when it bought RelateIQ for $390 million last year.

 

Salesforce does better than expected

Salesforce_Logo_2009Salesforce has surprised the cocaine nose jobs of Wall Street by raising its full-year revenue forecast for the fourth time after reporting a quarterly adjusted profit above market expectations.

As you might expect, the rise in money has been driven by higher demand for its web-based sales and marketing software.

San Francisco-based Salesforce has been benefiting as more businesses choose cheaper and easier cloud software services. The company provides its services online, with no software directly installed on PCs.

The company’s adjusted operating margin expanded to 13.3 percent in the third quarter ended October 31 from 11.3 percent a year earlier.

Salesforce raised its revenue forecast for the year ending January 2016 to $6.64 billion-$6.65 billion from $6.60 billion-$6.63 billion.

Revenue rose 23.7 percent to $1.71 billion in the third quarter. Analysts on average had expected $1.70 billion.

Salesforce has been slowly killing off Oracle and SAP in the customer relationship management software market.

The company’s net loss narrowed to $25.2 million from $38.9 million a year earlier.

 

Salesforce should have taken the money

Salesforce logoEarlier this year Microsoft offered $55 billion to acquire Salesforce only to be turned down by CEO Marc Benioff who countered with a $70 billion price tag.

It appears that Microsoft is not taking the snub lying down and is upping the competition against Salesforce’s most important product.

Beancounters at JP Morgan said that Microsoft is Salesforce’s biggest competitive threat in the cloud CRM market.

It surveyed vendors to ask what the biggest change you have seen in the competitive landscape facing Salesforce.com in recent months?

Of the 56 vendors that participated, 23 percent of them said Microsoft. That’s way ahead of number two Oracle, which was only named by 11 percent.

Microsoft becoming more visible and competitive in the Cloud arena while others are stagnating, cited by 23 per cent of partners.

One comment said that Microsoft was closing some ground in terms of retooling their platform to what is now becoming a cloud-dominant computing space.

The survey asked only 56 Salesforce partners, but the survey reflects how Microsoft may indeed be closing in on Salesforce in the CRM space.

Salesforce is seeing much more competition from Microsoft Dynamics, which is going all cloud based and is significantly cheaper. Microsoft was winning some sizable CRM deals.

Microsoft only had 5.8 percent of the CRM market share last year, ranking fourth behind Salesforce, SAP, and Oracle. Salesforce was the leader with 16.3 percent market share.

Gartner has also said in its Magic Quadrant Survey that Microsoft Dynamics CRM is “experiencing renewed investment and focus within Microsoft,” and that it was the second most asked for CRM product in a global survey in the first quarter of 2015.

All this means that Microsoft is putting the thumbscrews on SalesForce by taking away its crown jewels. If it gets away with it, Salesforce might be forced back to the negotiating table. Either way, life is not going to be as good for Benioff as it has been.

Salesforce strengthens hold on wearables

Salesforce logoAccounting software outfit Salesforce has made another move into wearable computers by giving cash to APX Labs.

APX makes software for wearables used at work and Salesforce has made investment through its venture capital arm, SalesForce Ventures.

According to a Washington Business Journal report, “APX Labs has raised another $10 million in venture capital, a round that includes new investors SalesForce Ventures and SineWave Ventures”. However, it is still not clear how much each company has invested.

APX Labs’ wearable tech software is mostly used in heavy industries like energy, telecommunications, automotive and aerospace. The app is believed to improve the entire workflow of the companies with its various features like, contract approval and sending email with just a tap.

Salesforce has always encouraged wearable devices. So by investing in APX Labs, the company is trying to strengthen its position in the wearable tech software space.

Over the past few years, Salesforce made several investments in startup businesses either through acquisitions or partnership arrangements. The most recent one was the buyout of smart calendar app, Tempo, from Tempo AI.

Salesforce will use Tempo’s technology or its engineering talent to develop new products or improvise on the existing ones.

 

Microsoft denies it will buy Salesforce

Salesforce logoMicrosoft is not trying to buy Salesforce and has sent its deep throats to leak messages to the press that it is not true.

Bloomberg News, citing people with knowledge of the matter, reported earlier this week that Microsoft was evaluating a bid for Salesforce after the it was approached by another unknown buyer.

But off the record Vole considers Salesforce’s current market valuation too expensive. Sources within Microsoft say that the company could review a bid for Salesforce in the long term, but not at the moment.

Salesforce is No. 1 in the $23 billion-a-year customer relationship management (CRM) market, according to tech research firm Gartner. It helps corporations organise and track sales calls and leads.

Salesforce’s services are entirely provided over the cloud, with no software directly installed on PCs. Oracle (ORCL.N) and Microsoft, which were relatively late to the cloud model, have much smaller online CRM revenues.

Vole and several other big software companies are seeking to beef up their presence in cloud computing and so picking up Salesforce made sense.

However Salesforce’s shares, which have risen 48 percent in the last 12 months, trade at 106.8 times the company’s forward earnings, well above Microsoft’s multiple of 19.1.

SAP Chief Executive Bill McDermott said earlier this week his company has “zero interest” in its software rival.

“We have never bought something that was impaired and in decline,” he said, saying that Salesforce’s cloud computing software was becoming commoditised.

Microsoft bids for Salesforce

Microsoft campusMicrosoft is looking at buying Salesforce.

The cloud software provider has been approached by another, unknown, buyer, and told Microsoft, which put in a bid of its own.

Salesforce, which has a market value of almost $50 billion, is working with two investment banks to determine a response to approaches, two of the people said.

It has the option of telling any buyer to go forth and multiply or working out a sale.

Microsoft isn’t in talks with Salesforce, and no deal is going to be quick.  Microsoft  has said that it might compete for Salesforce if it was for sale.

Salesforce shares spiked and were immediately halted for volatility on the news

Salesforce offers a leading position in CRM, software, as well as cloud computing — the delivery of business software and services via the Internet.

Microsoft sells its own customer management software, but lags behind Salesforce.

Microsoft last week set a goal of increasing annual revenue from its commercial cloud business to about $20 billion.

Oracle Chief Executive Officer Safra Catz said  an acquisition of Salesforce would create disruption in the software market.

She declined to comment on whether Oracle was interested in buying Salesforce.

Salesforce was involved in strategic-alliance discussions with SAP last year and SAP has confirmed it is not thinking about a Salesforce bid.

Salesforce guns for SAP’s European crown

Salesforce logoSalesforce.com wants to overtake SAP in terms of sales on the German company’s home market in the coming years.

The outfit which has been making a killing on the cloud wants to get into SAP’s form of expensive esoteric business software line.

Salesforce’s Europe chief Joachim Schreiner told the German magazine Wirtschafts Woche that Salesforce wanted to become the biggest software company in Germany by sales.

He did not set a date for his conquest of Germany, but instead made it clear that Salesforce needed Lebensraum in the Fatherland.

Salesforce was growing at a rate of more than 30 percent per year in Europe, adding Germany was one of its strongest markets on the continent.

SAP last year generated sales of $19.2 billion, of which close to 2.6 billion were in Germany. Salesforce had revenues of $5.4 billion, of which close to $1 billion were in Europe. It does not break out figures for the German market.

 

SAP slashes jobs

sapbeerSoftware giant SAP said it will cut around three percent of its employees worldwide but added that it would create different jobs as it struggles to get up to speed on cloud computing.

The job cuts include SAP offering some employees early retirement, and won’t make forced redundancies in its European offices.

SAP has around 75,000 workers worldwide.

The company is struggling to compete with up to date cloud based companies including Workday and Salesforce and is working to beat the competition.

Reuters said that SAP will create new job opportunities in the cloud business, the database Hana and the expenses software Concur – it paid over $7 billion for Concur in 2014.

IBM claims first for intelligent cloud security

clouds3Big Blue claimed it is the first company to build an intelligent security profile that protects data, applications and people in the cloud.

The offerings it announced use what IBM described as advanced analytics to react to threats across enterprise, public, private and mobile clouds  – so called hybrid clouds.

IBM said that while the cloud is being rapidly adopted worldwide, attackers are more sophisticated and more able to hide their activities.  Indeed, IBM claims that three quarters of security breaches take days, weeks or months to be discovered.

Its managed security services platform is intended to protect IBM customers as well as customers of firms like Amazon Web Services and Salesforce.

It said that its intelligent threat protection monitors the cloud environment, analysing billions of security events and including correlation and external data feeds.

IBM estimates that nearly half of large enterprises will use hybrid clouds by the end of 2017 and claims that it is the largest hybrid cloud vendor.

Salesforce strikes with lightning

Salesforce logoMajor CRM company Salesforce said it has introduced a version of Salesforce1 called Lightning, intended to help customers build mobile apps.

According to the company, developers and users can create purpose built apps for screens of every type of shape and size, including tablets, laptops, smartphones and wearables.

Lightning has a new interface and Salesforce claims is optimised for any device.

Salesforce dubs this tehnique as Platform as a Service (PaaS).  People can use pre-built components such as feed, list chart, search navigation or build their own Lightning Components.

The Lightning Process Builder lets people create enterprise workflows and visually automate complex operations including follow up emails, vendor porcurement and order fulfilment.

Lightning Framewrk and Schema Builder are now generally available, while Lightning Components is in beta test and likely to appear in February 2015, along with other elements of the product.

Cloud lifts Salesforce aloft

Clouds in Oxford: pic Mike MageeSalesforce surprised the cocaine nose jobs of Wall Street by reporting better-than-expected quarterly revenue.

According to the company, its revenue was helped by an increase in demand for its web-based sales and marketing software. It also raised its full-year profit and revenue forecast.

Salesforce expects an adjusted profit of 50-52 cents per share on revenue of $5.34-$5.37 billion for the year ending Jan. 31. It had previously predicted it would make 49-51 cents on revenue of $5.30-$5.34 billion. Wall Street had been expected a profit of 51 cents per share on revenue of $5.34 billion.

Wall Street now suspects that Salesforce is sitting on a few mega-deals in the pipeline that it should close.

Salesforce is investing in software targeted at specific sectors such as healthcare to boost growth and has already signed some deals with Dutch healthcare and lighting company Philips to offer online management of chronic diseases.

Salesforce reported net loss of $61.1 million for the second quarter ended July 31, compared with a profit of $76.6 million, or 12 cents per share, a year earlier. Revenue rose to $1.32 billion from $957.1 million.

The outfit’s subscription and support revenue, which accounts for 93 percent of total revenue, rose 37 percent. Professional services revenue rose 58 percent.

Salesforce boss gets big cash boost

Salesforce_Logo_2009The CEO of Salesforce is in the money.

Marc Benioff has been given a 20 percent pay rise meaning that he will earn a trifling $1.44 million.

The board also decided to give Benioff share options amounting to 1.85 million, and the current valuation of those shares is close to $29 million.

Benioff now owns shares worth over $2 billion, so he won’t be short of a bob or three.

The board revealed the pay increase in a regulatory filing but didn’t say what Benioff did to get the extra dosh.

Salesforce integrates multiple IDs

Salesforce_Logo_2009Giant CRM company Salesforce said it has released a service connecting employees, customers and partners to any app on any device.

Called Salesforce Identity, the service is intended to make accessing data universally, wherever it is stored.

The company said that the service lets firms create a connected app and strategy, which can then be managed from a central location.

The service includes a single sign on, authorisation identities for mobile devices for Salesforce CRM and custom applications built using its Platform Mobile Services.

It also lets social collaboration be built into a system, including Facebook and Google. Pricing starts at $5 per user a month, including single sign on, mobile identity, cloud directory, multi-factor authentication and other services.

Canon offers editable scanning in the cloud

Canon logoPrinting company Canon is offering partners the use of Nuance Scan to Cloud as part of its Imagerunner Advance Multifunctional Devices (MFDs).

This software lets customers turn paper documents into forms that can be edited digitally, which can then be uploaded to the cloud using services like Google Drive, Dropbox and Salesforce. Canon promises that the technology will nicely complement other already available scanning software in the Imagerunner Advance platform, such as Scan Kit and eCopyShareScan.

Scan to Cloud is available to partners from today – and is offered on three, four or five year contracts. Partners can pick whether they want a limited or unlimited amount of scan-to-edit conversions.

Partners will be able to install the software on the MFD’s multifunctional embedded application platform – remotely and without needing access to a server. As a result, according to Canon, installation is cheap as chips and easily scalable for customers. Devices at an organisation can be configured with an all in one utility tool, cutting down on installation times.

Canon exec Daniel Seris pointed out that, as more organisations plan on pushing their businesses to the cloud, there will be loads of physical documents lying around that firms will need to hold onto. They “expect partners to be able to provide them with the best technology to support this trend,” Seris said. “Employees need to access and edit documents whenever and wherever they want, in the office, at home, or on the go,” he added.