Tag: Canon

Canon sets up more partner business centres

Posted on January 20, 2023 by - News

Canon is building up its network of Business Centres with its top partners to increase the support it can offer customers.

The latest Canon Business Centres (CBCs) have been set up with Platinum Partners SOS Systems in Crawley, West Sussex, and Cantec Group in Munster, Ireland.

Canon director of B2B indirect sales Stuart Miller said the company had long-standing relationships with the partners involved in the openings.

“Cantec and SOS are two trusted partners we have been working alongside for many years and share many of the same values, including an ambition to deliver the best customer service and innovation to our customers,” he said.

“By partnering together to create these two new CBCs, we hope to deliver even stronger support to local businesses, offering award-winning solutions which will help them to grow in these challenging times,” he added.

The Canon Business Centre concept combes the expertise of a local reseller with access to the vendor’s portfolio of products and services. The model has been used elsewhere across Europe, with a network of more than 130 in operation.

 

Agilico takes over Capital Document Solutions

Posted on October 7, 2022 by - News

UK’s independent managed print services business Agilico has closed the sale of Edinburgh-based Capital Document Solutions.

The deal means that the outfit will increase its machines in field to over 40,000 and expand its customer base to over 13,000.

The deal comes just five months after the death of Capital Document Solutions MD Tom Flockhart – who founded the company in 1979.

Agilico’s last filed annual accounts, covering the year to 31 March 2021, showed flat revenues of £41.6 million and 30,000 machines in field.

Synaxon announces partnership with UFP

Posted on February 9, 2022 by - News

Channel services outfit Synaxon is teaming up with specialist print products distributor UFP.

The agreement means resellers now have access to UFP’s expansive specialist print and IT portfolio through Synaxon’s online procurement platform EGIS.

In a statement Synaxon said that UFP brings the total number of distributors on the platform to 40 and broadens the range of offerings available to resellers, retailers, and office product suppliers.

UK MD Mike Barron said that UFP was a valuable addition to EGIS. “It’s a thriving and dynamic business built on delivering the best products and services and we’re delighted to have them onboard.”

Canon forced to sell chip free printer cartridges

Posted on January 11, 2022 by - News

Canon is set to sell chip-free printer cartridges to help its customers continue using its products due to the global semiconductor shortage.

For those not in the know, chips have been placed in toner cartridges to communicate information, including toner level, and to confirm that the toner is a genuine Canon product.

However, faced with a choice with providing this information and customers not having toner at all,  Canon has produced chip-less toner cartridges to help its customers print as normal, although there will be some minor changes to the printing process. This will affect over 50 of its models in the imageRUNNER and imageRUNNER ADVANCE range.

Canon opens new business centre

Posted on November 4, 2020 by - News

Chris Stratford, Regional Director Of IT@Spectrum, Left, And Managing Director Rob Cavill.

Canon has opened a new business centre in the North East.

The firm has collaborated with Platinum Partner IT@Spectrum, with which it has worked with for 37 years, to open the latest centre with a brief to specialise in delivering data management solutions along with traditional print and document services. There will also be a focus on helping local business reduce costs and improve productivity with the latest technology and services.

James Pittick (left) director of business-to-business (B2B) indirect sales at Canon UK, said in late 2018 that it would add more centres to the list, and he has welcomed the latest one.

“This move is a key element of our focus on partners and highlights our firm commitment to growing our B2B channel business”, he said.

Canon fires off salvo at Xerox

Posted on March 6, 2020 by - News

Canon will bring its long-standing relationship with HP to an end if the maker of expensive ink merges with Xerox.

For those who came in late, Canon has been providing laser jet components to HP. But Canon and Xerox compete in the multi-function printer and copier markets, and CEO Fujio Mitarai told Nikkei Asian Review that the 35-year relationship will be ended if Xerox gets its way, leaving HP to source another supplier.

Canon UK relocates from Reigate to Uxbridge

Posted on June 12, 2019 by - News

Canon UK and Ireland will be relocating its head office in Reigate to Uxbridge potentially threatening 450 jobs.

The headquarters, found off Cockshot Hill, Woodhatch , will move after a decision by multinational company to “address efficiency improvements” and outsource finance, business operations and customer service.

Canon has stated this decision means the Reigate office “will have significant over capacity for future requirements”.

Cannon appoints Pittick to B2B Indirect Sales

Posted on August 31, 2017 by - News

1958944-1-eng-GB_james-pittick-610Canon has appointed James Pittick as Director of B2B Indirect Sales, Canon UK and Ireland. In his new role, Pittick  will coordinate all partner business across the B2B organisation, continuing to support Canon’s current partner network as well as identifying new partners to support the growth targets for Canon’s indirect route to market.

The appointment comes as part of Canon’s reformed B2B approach which reflects an evolving marketplace, helping customers to explore new opportunities that will improve their business.

Pittick commented:  “Canon has an increased focus on its indirect routes to market and as such, I will be overseeing our continued support to help our traditional partners grow. In addition, I will be looking to identify new types of partners whose current portfolios could benefit from our technologies & services, including strategic alliance partners, software vendors and VARs. I’m looking forward to the year ahead when we will be announcing further initiatives to benefit the channel.”

Pittick joined Canon in 2008 as a Regional Sales Manager and since then he has held several senior sales and strategy roles at the company. Most recently Pittick  was head of the Sales, Strategic and Enterprise Business where he was “tasked” with “engaging” key enterprises and international organisations across both the private and public sectors. James will report directly to Rob Ferris, Director, Document Solutions at Canon UK & Ireland.

Rob Ferris said: “James will use his considerable experience working at Canon to drive the strategic development of our channel sales strategy. Canon strives to inspire its channel partners, guiding them through a challenging market to realise the opportunities it offers. We work closely to share our insights and develop their businesses. James will be at the very centre of making that vision of true partnership a reality.”

We guess the quote came from the autocorrect software Ferris uses.

Canon wants more from its channel

Posted on August 29, 2017 by - News

canonCanon has appointed a new partner manager and is looking for a bit more from its UK channel.

James Pittick, who has been with the vendor for a decade, largely working on the direct sales side, has been given the role of director of B2B Indirect Sales, Canon UK and Ireland.

He will be working closely with the existing partner base but Pittick is also keen to strike up some fresh relationships with those channel players that can take the vendor into fresh verticals and geographical areas.

Pittick said that Canon has had a very successful channel for over three decades but it needs to evolve. Canon needed to stay relevant and continually look at how we deliver value and ultimately inspire partners to want to work with it.

The vendor has been going through its own changes in the last year and managed print is now the core of its approach to the office business and it has also got production and industrial markets it can serve.

Canon has its software and document management offerings that can also be taken up by partners.

Pittick said that Canon needed to create environments to enable more of partners to sell more of its tech. He saw his role as identifying new channel partners that could take it into new technology sectors or areas.

He said that there were opportunities for current partners to sell more and the vendor was looking to work with system integrators that were selling print as part of a wider solution.

Pittick will be reporting into Rob Ferris, director, Document Solutions at Canon UK & Ireland, who said that the task for Pittick was to drive the strategic development of its channel sales strategy.

Hardcopy peripherals value grew

Posted on February 26, 2015 by - News

HPA report from IDC said that values of hardcopy peripherals worldwide increased in the fourth quarter by 1.7 percent, bringing in revenues of $15.2 billion.

But although the value figure was up, unit shipments fell by 2.6 percent during the quarter, amounting to 30.8 million inits.

The laser segment grew for the whole year by 0.8 percent, and colour laser shipments grew, at the expense of monochrome lasers, where shipments fell.

Canon was number one during the fourth quarter, with most of its shipment growth coming from the US, Canada, Japan and Western Europe.

HP also saw shipments grow in the Canadian and Western European regions.

When the market is divided out, the fourth quarter shows that inkjet printers fell by 3.9 percent, while laser shipments increased by 0.2 percent.

A4 printers remain the dominant type with 78.4 percent unit share, compared to A3 printers with 21.6 percent unit share.

Peripherals continue to grow

Posted on February 20, 2014 by - News

shut-up-and-take-my-moneyThere’s still room for hard copy in the human universe and the worldwide market for peripherals continued to recover in the fourth quarter of 2013.

That’s according to IDC, which said 31.7 million units shipped in Q4 2013, up two percent from the same period in 2012.

Laser devices grew 4.5 percent year on year, and three of the top five vendors created market buzz.

HP, said IDC, increased its channel support and introduced the HP Rebate programme.  Brother introduced several products and  both companies showed “solid” year on year growth.

By sector, inkjet devices remains the top tech with over 19.6 million units amounting to 62 percent of the overall shre.  Inkjet shipments fell, however, by 1.1 percent year on year for Q4 2013.

Laser shipments saw the third consecutive quarter of growth.  Monochrome peripherals represent 82.3 percent of the laser market.

But colour laser printers grew 8.4 percent amounting to over 1.9 million units in Q4 2013.

The top five vendors are HP, Canon, Epson, Brother and Samsung with market shares of 39.8 percent, 20.6 percent, 15.4 percent, 7.5 percent and 4.1 percent, respectively.

Big printers down, document scanners up

Posted on December 9, 2013 by - News

HPAn IDC report said that the Western Europe  large format printer market fell in the the third quarter of 2013 by 2.9 percent. Meanwhile it also reported that the document scanner market was up by more than 30 percent.

The top three vendors in the large format printer market are HP, Canon and Epson – together they accounted for 89.3 percent of shipments – they were close to 15,500 units in Q3.  LED tech fell by over 13 percent, but UV inkjet printers grew by more than 30 percent year on year.  The technical segment accounts for a 60 percent share of the application type while the graphics segment fell from 41.5 percent in share from Q3 2012 to 39.7 percent in Q3 2013.

For document scanners, the top five vendors in Western Europe were Brother, Canon, Epson, Fujitsu and HP – making of 83.9 percent of shipments, which numbered around 83,000 during the quarter.

Distributed document scanners is larger of two main segments with 97 percent share, but production document scanners increased by 8.7 percent in Q3, compared to the same quarter this time last year.

Canon offers editable scanning in the cloud

Posted on June 20, 2013 by - News

Canon logoPrinting company Canon is offering partners the use of Nuance Scan to Cloud as part of its Imagerunner Advance Multifunctional Devices (MFDs).

This software lets customers turn paper documents into forms that can be edited digitally, which can then be uploaded to the cloud using services like Google Drive, Dropbox and Salesforce. Canon promises that the technology will nicely complement other already available scanning software in the Imagerunner Advance platform, such as Scan Kit and eCopyShareScan.

Scan to Cloud is available to partners from today – and is offered on three, four or five year contracts. Partners can pick whether they want a limited or unlimited amount of scan-to-edit conversions.

Partners will be able to install the software on the MFD’s multifunctional embedded application platform – remotely and without needing access to a server. As a result, according to Canon, installation is cheap as chips and easily scalable for customers. Devices at an organisation can be configured with an all in one utility tool, cutting down on installation times.

Canon exec Daniel Seris pointed out that, as more organisations plan on pushing their businesses to the cloud, there will be loads of physical documents lying around that firms will need to hold onto. They “expect partners to be able to provide them with the best technology to support this trend,” Seris said. “Employees need to access and edit documents whenever and wherever they want, in the office, at home, or on the go,” he added.

IT buyers out of touch with office needs

Posted on June 11, 2013 by - News

Canon logoCanon has commissioned a study which found those making buying decisions in the office are often out of touch with the needs of the actual user.

Canon Europe surveyed 1,671 end users and decision makers. It found that firms all over Europe are having a hard time bringing in technology to enable flexible working – with a real minority making sure employees had smartphones or tablet PCs. BYOD, then, is crucial at the moment, as those with these devices find they are crucial to their jobs.

Most respondents said they need advice and support from their IT departments if they’re to properly reach their working potential, whether in the office or on the go. Just one quarter knew the office technology inside out, and the report highlights many workers feel they are excluded when it comes to picking technology they feel would be right for their companies.

Canon also found that, while the majority of respondents work with sensitive documents, they are being allowed onto insecure devices on insecure networks. Many end users believe that their organisation is managing document security – when that isn’t a case at all, with under five percent of IT buyers indicating that as a concern in printing, copying or scanning.

The company’s European and UK marketing manager, Matt Wrighton, said the gap between staff and decision makers is obvious. “It’s clear to see how the division within organisations between the two key parties, decision makers and employees, will, if not already, prove harmful to productivity in the workplace,” Wrighton said.