SAP consultancy Absoft has announced a step change in the way it monitors clients’ enterprise resource planning (ERP) systems, with the launch of its next generation SAP Managed Service.
Claiming to be the first SAP specialist in the UK to offer this level of business process monitoring, Absoft has focused upon automated monitoring, incident self-healing and self-service features.
Real-time visibility of all critical business processes, the ability to eradicate repeated incidents and the option for users to request automated process implementation – without the need for human interaction – are set to revolutionise the SAP user experience and the results it can achieve, the company claims.
This development in Absoft’s Managed Service offering follows the company’s investment in an automated software solution created by Swiss software developers, Avantra.