Softcat’s annual survey of more than 4,000 reseller customers across 2,900 organisations in the UK and Ireland has revealed that cyber security is a top priority for more than half.
It is the second consecutive year cyber-security has emerged as the dominant focus, with 56 per cent of respondents pinpointing it as their top priority.
Softcat’s chief technologist for cyber-security, Kieron Newsham, said it was important for organisations to not only recognise the importance of cyber security but also use new technologies for recovery and normalisation after cyber incidents.
Digital workspace claims the spotlight as the second most prioritised area.
The survey found that a third of organisations (39 per cent) emphasise devices and end-user computing for the upcoming year.
This shift recognises the significance of optimising digital workspaces, using generative AI to enhance productivity, security, and sustainability in the ever-changing digital landscape.
Data secures the third spot on the priority list, with 28 per cent of customers earmarking it for attention over the next 12 months.
Networking and connectivity (25 per cent) and data centres and private clouds (18 per cent) are the top technology investment areas.
More than 48 per cent of those surveyed were concerned about people-related issues. People and culture led the way at 70 per cent, closely followed by sustainability (68 per cent) and diversity and inclusion (55 per cent).
Notably, sustainability has seen a significant uptick, with more than three times the number of respondents recognising it as a top priority compared to 2022 (19 per cent in 2022 to 68 per cent in 2023).
Commercial risk (40 per cent), processes (31 per cent), technology experience (30 per cent), and procurement (26 per cent) round out the list of expected challenges, showcasing a landscape where organisations must adapt and innovate to stay ahead.
Softcat chief commercial Officer Richard Wyn Griffith said that by taking a measured and strategic approach, companies could manage the risks associated with emerging technology while seizing the opportunities it presents.
“We must remain proactive in our efforts to safeguard against cyber threats, integrate AI into our operations, and build digital resilience,” he said.
