Veeam’s latest Data Protection Report shows that most customers’ back up and restore plans run on hopes and prayers.
The firm has revealed that at least 31 per ent of all backups are non-restorable in UK organisations, meaning any attempt to pull the information back would end in errors or complaints and 26 percent of restorations that could be done would fail to meet SLAs.
More than 14 percent of UK customers did not back their data up at all.
Veeam channels and alliances manager Alex Walsh said that customers were looking at how they make sure they’ve got an airtight solution because a lot of those backup jobs failed.
“The pandemic’s highlighted to a lot of businesses that there was always competition in any industry, but unfortunately the output of the pandemic has been that a lot of businesses aren’t here and a lot of businesses now moving to be online, which means that they’ve got to make sure that data is recoverable at all times and applications are up and running”, he said.
Walsh added that the pandemic had put a strain on many customers: “As we navigate through the pandemic we see the gaps in what customers have been able to adapt to.”
The main focus was on the impact of data loss with 23 percent of servers experiencing at least one unplanned outage, 37 percent of backup jobs failing, 34 percent of restores and 58 percent of recovery not working.
The impact of the pandemic on strategy was also tracked with 60 percent reporting greater cloud adoption, 48 percent an increase in SaaS usage and 54 percent accelerated their hybrid-IT deployment.
The report found that 95 percent of those quizzed had seen outages in the past year, and been forced to find out just how robust their backup and restore policies were.
