Author: Nick Farrell

SMEs feeling optimistic

Happy man portrait

An American Express study has found most small business owners have expressed their intent to grow their businesses over the next 12 months.

The survey, involving 1,000 UK small business owners and decision-makers, revealed that 79 per cent of small company owners aim to develop their businesses, a 13 percentage point increase year-over-year.

The survey also found that the same number say their firm is in good form compared to 74 per cent a year ago.

Despite the harsh market environment many small businesses continue to encounter, over two-thirds (64 per cent) believe that business performance in the fourth quarter of 2023 will be better than the previous two years. Only 15 per cent of those polled thought things would worsen.

Microsoft sees record profits

Software King of the World Microsoft saw its revenues climb eight per cent to $56.2 billion in its FY23 fourth quarter results.

Net income jumped 20 per cent to bring in $20.1 billion.

Microsoft chairman and CEO Satya Nadella told listeners on an earnings conference call said that Microsoft Cloud surpassed $110 billion in annual revenue, up 27 per cent in constant currency with Azure all up accounting for more than 50 per cent of the total for the first time.
Another area were Vole was making cash was AI. Revenues in Microsoft’s intelligent cloud arm rose 15 per cent to $24 billion, Nadella said.

Espria goes totally refurbished

Managed service provider Espria has announced plans to replace employee laptops and monitors with British Standards Institute (BSI) certified refurbished devices.

The move will increase its current 65 per cent refurbished usage rate to 100 per cent over the next three years.

The purchase of 180 refurbished laptops would prevent up to 266 KGs of landfill e-waste, 49,500 KGs of carbon emissions and save a staggering 17,225,280 litres of water.

Security skills gap major issue

A Department for Science, Innovation and Technology (DSIT) report has found that the cybersecurity skills gap is going to be around for a while.

The report said that the issue posing significant challenges to businesses and organisations across the nation. Despite an increase in demand for cybersecurity professionals, the lack of skilled individuals continues to be a persistent issue.

Intec Microsystems snapped up by Chiltern Capital

Intec Microsystems has been acquired by private equity investor Chiltern Capital and its management team, with growth plans to exceed £100 million in the next 12 months.

As part of the deal, the previous majority shareholder, Dean Leather, will step down from his role and the business will continue to be run by existing directors, Andy Russell, Ian Whatton, John Lester and Stuart Hall. Industry veteran Alan Cantwell will join the Board as Executive Chairman to oversee Intec Microsystems’ next phase of growth.

Zyxel updates MSP Partner Programme

Zyxel has updated its MSP Partner Programme to encourage more partners to make their first steps to becoming managed services providers and building their business around its Nebula cloud management platform.

The company will be running a series of special briefing webinars for partners that are interested in becoming accredited as Zyxel MSP Partners and providing a full on-boarding and training programme. This will enable them to use the Nebula platform to provide monitoring and management of network devices for multiple customers.

SoftwareOne snubs Bain Capital again

SoftwareOne has snubbed Bain Capital’s second acquisition offer and is now apparently considering what it will do with its life.

The private equity firm offer of £2.8 billion after its initial bid of £2.5 billion was rejected for materially undervaluing SoftwareOne.

“The board unanimously agreed that the second indicative offer does not adequately value the company and is not in the best interest of SoftwareOne and the majority of its shareholders,” the group said in a statement.

Intel and Accenture release AI kits

Canalys Forum EuropeIntel has announced the culmination of a years-long collaboration with Accenture to bring 34 AI reference kits to the community.

The kits are said to aid developers and data scientists in deploying AI faster and more easily, accelerating AI development across a wide range of industries, including consumer products, energy and utilities, financial services, and health. 

BlueFort signs deal with Noetic Cyber

Security outfit BlueFort has signed a new partnership agreement with Noetic Cyber, a cloud-based continuous cyber asset intelligence and controls platform.

The partnership with Noetic Cyber will further expand BlueFort’s cybersecurity security practice which delivers complete solutions that ensure continuous discovery, validation and control for organisations.

Bain capital increases sweeteners to woo SoftwareOne

Bain Capital has increased its offer for SoftwareOne Holding AG to 3.72 billion.

SoftwareOne and Bain Capital declined to comment on the report.

The reported new offer is at a premium of 43.6 per cent from SoftwareOne’s last close on May 31, when Bain first presented an offer to the Swiss firm valuing it at $3.2 billion.

SoftwareOne’s board last month turned down Bain’s earlier offer although it received support from founding shareholders, Daniel von Stockar, B Curti Holding and Rene Gilli, who together hold 29.1 per cent of the company.

SoftwareOne helps companies manage software purchases from vendors such as Microsoft, Adobe and IBM. It floated on the Swiss exchange in 2019.

Digital transformation made healthcare a bit sicker

Canalys Forum EuropeDigital transformation might have made healthcare more efficient but it has exposed the industry to more cyberattacks, according to a new report.

According to GlobalData’s Q2 2023 tech sentiment poll, 70 per cent of survey participants expect cybersecurity to disrupt the healthcare industry, with over 41 per cent expecting a significant disruption.

GlobalData Medical Analyst Ashley Clarke said that hackers can exploit various entry points, ranging from physical medical devices in and outside of medical facilities to gaining unauthorised access to networks from nearly any connected device, medical or not.

“The implications of such attacks can be far-reaching, affecting patient privacy, interrupting healthcare services, and jeopardizing the safety and effectiveness of medical devices,” he said.

According to reports from the US Department of Health and Human Services (HHS) Office of Civil Rights, breaches of unsecured protected health information have affected over 42.7 million US citizens thus far in 2023. This is a 50 per cent increase from the 28.4 million individuals affected in the same period in 2022 and surpasses the 39.9 million affected individuals in the entire year of 2021.

Although the number of reported cybersecurity breach events this year has seen a slight decline (338 compared to 390 in the same period last year), the staggering increase in affected individuals suggests that hackers are targeting larger networks, necessitating heightened vigilance and security measures.
To address mounting cybersecurity risks, the US FDA introduced new guidelines for medical device manufacturers in March 2023. These guidelines require manufacturers to submit a plan to monitor, identify, and address post-market cybersecurity vulnerabilities when applying for new pre-market authorisations.

Clarke said: “This approach is a start to enforcing a minimum level of security and encouraging routine cybersecurity testing to identify and address vulnerabilities before they can be exploited. However, older devices and non-medical devices connecting to remote patient monitoring and telehealth services could still pose a significant risk.”

Recent cybersecurity vulnerabilities in prominent companies like Medtronic and Becton Dickinson serve as critical reminders of the continuous need for improvement in cybersecurity practices.

Clarke added: “As we progress towards a more interconnected healthcare landscape, collaboration with cybersecurity experts, the adoption of advanced technologies like blockchain and zero-trust architecture, and prioritizing data security will be vital to safeguard patient information and ensure continuous, secure care.”

Splunk uses trusted partners to enter the hardware market

Security outfit Splunk has entered the hardware market using a select number of authorised partners to deliver its technology with high levels of customer support.

The cyber security and observability player has launched of its Splunk Edge Hub, which will enable users to stream more information to the vendor’s platform.

The introduction of the hardware will allow more monitoring, investigation of a customer’s network and response as users look for greater levels of protection.

Availability is limited to the US at this stage, but there are plans to roll out the offering to EMEA and APAC soon.

CMOs running out of budget

More than 71 per cent of CMOs said they need more budget to fully execute their strategy in 2023, according to a Gartner survey.

The annual Gartner 2023 CMO Spend and Strategy Survey was conducted in March and April 2023.

Survey respondents were CMOs and marketing leaders in North America and Northern and Western Europe across different industries, company sizes and revenue, with the vast majority of respondents reporting annual revenue of over $1 billion.

The survey revealed that marketing budgets compose 9.1 per cent of total company revenue in 2023, remaining relatively flat but still dipping slightly from the 9.5 per cent reported in 2022.

Daisy helps Royal Holloway University London shrink its data centre

Daisy Corporate Services today announced it has helped Royal Holloway University London (RHUL) reduce its data centre footprint by 75 per cent and achieve energy savings of over 72 per cent with the implementation of a new virtual infrastructure solution based on HPE dHCI technology.

The university’s legacy infrastructure sat at the heart of its IT environment, delivering critical data services to nearly 12,000 students and 2,000 staff split across two main campuses in central London and Egham, Surrey.

Layoffs in the channel continue

Some big names in the channel are continuing to lay off staff, citing cliches like economic headwinds.

Ingram Micro is believed to have fired 200-300 employees mostly in its management positions.

The company confirmed that it had made “some changes to the team” as a result of the “changing global and local market conditions.”