The tender is for core ICT support and will run for an initial four years, with the potential to be extended for a further three years.
The successful supplier must provide service desk and desk-side support services, including support for customer information screens, audiovisual equipment and meeting rooms.
At the moment the primary desk support is currently delivered by Atos, while Computacenter provides desk-side support.
TfL said that “price is not the only award criterion”, emphasising the quality of service offered by the potential suppliers.
Partners have until the end of the month to apply for the tender, with invitations to tender set to be sent out at the start of December. The agreement is expected to start in January 2020.