Tag: Spiceworks

Spiceworks plays matchmaker

Spiceworks has previewed a new service that matchmakes IT service providers with customers.

The firm said Account Intelligence will allow MSPs to create a profile that advertises their specialisations, skills, services and geography, and then artificial intelligence (AI) will help matchmake them with potential customers.

Mobile workplace is years off as PC is still king

old-pcs-100565082-primary.idgeWhile many in the channel are trying to get out of low-margin hardware sales, a new report shows that there is still money to be made from PCs.

Spiceworks’ has penned a report with the catchy title: “Future of the PC: Top computer brands adoption trends in the workplace” which shows that despite the popularity of smartphones and tablets, employees still use laptops and desktops as their primary work devices. Organisations aren’t planning to shift investments away from traditional PCs in the foreseeable future.

Peter Tsai, senior technology analyst at Spiceworks, said although desktop PC growth is expected to stall a bit, they’re still the primary computing device of choice in many businesses.

Among the organisations surveyed in the US, Canada and the UK, 60 percent of employees currently use desktops as their primary work device, and laptops are favored by 27 percent.

In terms of future business investments, desktop investments are expected to be relatively flat in the next 12 months, but 43 percent of businesses surveyed said they expect to increase their laptop investments. Mobile devices, such as tablets (25 percent), smartphones (16 percent) and 2-in-1s (18 percent) are expected to see about half the growth of laptops.

“Growth in laptop sales presents a strong and viable opportunity for the channel. Forty-three percent of businesses are planning to increase their investments in laptops, which is nearly double the percent of organisations that intend to spend more on tablets or smartphones,” Tsai says.

“So while there is plenty of hype around mobile devices, both desktops or laptops will continue to be omnipresent in the workplace for the foreseeable future, and it’s an opportunity the channel should not ignore.”

As such, a mobile-dominated workplace is “at least three to five years off”, Tsai said.

The research said that 25 percent of companies plan to increase their investments in Dell PCs within the next 12 months, while 17 percent and 13 percent plan to increase spending with HP Inc. and Lenovo, respectively.

Among other PC vendors, 15 percent of those surveyed plan to increase their investments in Microsoft PCs, while eight percent plan to spend more on Apple laptops and desktops.

Respondents believe Dell, HP and Lenovo produce the most reliable devices – followed by performance, security and cost. Other factors, such as manageability, user-friendliness and ease of repair are slightly less important, and innovative features and style ranked the lowest as contributing factors.

Wannacry means no more tears for resellers

141022153424-sleep-woman-clock-story-topThe rise of ransomware attacks is just what corporations needed to finally get off their Windows XP machines and upgrade.

According to the latest numbers from Spiceworks XP is still running on 11 percent of desktops and laptops but the penetration rate has dropped fairly quickly in just the last quarter.

Two years after Windows 10 was launched, the analysis of what is being used out in the market indicates that 60 percent of global organisations have adopted Microsoft’s latest offering.

This means that after hanging on to XP for grim death, SMEs and corporations have finally realised that it is a false economy and that they are leaving themselves open to ransomware attacks.

The SME community has been the most supportive with 67 percent of those firms with 100 to 500 staff moving to the OS.

Spiceworks senior technology analyst Peter Tsai said that widespread ransomware attacks such as WannaCry and Petrwrap have put businesses under pressure to upgrade unsupported operating systems, such as Windows XP and Vista, and move to more secure systems like Windows 10.

“And while Windows XP is still running in some businesses, it’s evident that more companies are beginning to recognise the security risks and prioritise upgrades in order to better secure their networks”, he added.

Spiceworks found that in the last three months the penetration levels of Windows XP fell by 10 percent. Windows 7 remains the most popular OS but 10 continues to grow.