Tag: North America

Overseas online sales to soar to £28bn

poundsAccording to  research from OC&C Strategy Consultants and Google, British retailers could see their overseas online sales soar to £28 billion by the end of the decade.

Researchers concluded that growth in online sales will outpace domestic growth and eventually account for 40 percent of total online sales by 2020.

British retailers are already doing quite well abroad. In fact, international consumers spent £7.4 billion on British online retail sites last year, making up about 14 percent of total online sales. This year British retailers are expected to net £10 billion from cross-border sales.

OC&C Strategy Consultants and Google found that growth will come from multiple regions, with western Europea leading the way. Sales in western Europe are expected to hit £9.8 billion by 2020, up from £1.5 billion last year. Central and Eastern Europe will see plenty of growth as well, with sales reaching £6.9 billion by the end of the decade, up from £400 million last year.

Sales in Asia are expected to hit £4.5 billion by 2020, while North America will lose its position as the top market for British online retailers. The North American market is currently estimated at £800 million and it is set to expand to £2.7 billion in 2020. The American market is simply more mature than the rest of the world, which translates into slower growth.

“We have seen a significant increase in the volume of searches for British retailers and brands coming from overseas,” Peter Fitzgerald, director at Google, said. “The majority of non-UK searches are currently coming from Europe, followed by North America and Asia, driven by the increased popularity of British brands abroad. Retailers can use search data to identify pockets of demand and move quickly to meet the needs of customers.”

Anita Balchandani, partner at OC&C, said e-commerce has already transformed the retail game, which was once anchored in local markets.

“There are a number of reasons why growth in e-commerce is changing the rules of internationalisation. Firstly, geographical proximity no longer determines which market is best suited for expansion – the internet allows customers seek out the best offers from around the world,” she said. “Secondly, the nature of risk has changed. International expansion is much less capital intensive and this is creating growth opportunities which have a more controlled exposure to risk. Thirdly, the speed with which companies expand has also accelerated – over 40 of Britain’s top-100 etailers serve customers in more than 40 countries.”

Ingram Micro makes changes to top level staff

IMIngram Micro is making some changes to its employee and portfolio line up.

Over the week the distie has announced a range of movers and shakers within its senior management level.

Yesterday it said it was saying goodbye to its executive vice president and chief information officer Mario Leone who was leaving the company at the beginning of March.

The company is yet to announce a successor for Leone who had been at the firm for four years, however, has said that while it looks for a suitable candidate Nimesh Dave,

Ingram Micro executive vice president, global business process and cloud computing, would step in and take responsibility and oversight of the company’s worldwide information and business systems.

And it seems the company is also making some top level changes over in North America with the news that it has promoted Kirk Robinson to senior vice president, Commercial Markets and Global Accounts for this region.

The promotion will mean that Robinson who has been with the company for 20 years, will now oversee ownership of the distributor’s global accounts and supervision of additional strategic key business units. He will also be responsible for managing the business leaders responsible for Ingram’s SMB, public sector and VAR business units.

Singing his praises the company said throughout his career with Ingram Micro, Robinson had made a “notable impact” on the success of its sales teams and was responsible for leading key initiatives including the launch of the distributor’s proprietary Business Intelligence Centre in 2009, which had “since grown into one of the company’s most valuable service differentiators.”

It added that under Robinson’s leadership, the commercial markets division and its SMB business unit had “reached record growth rates” and enabled hundreds of new channel partners.

Robinson joined Ingram Micro in 1993 as a sales representative and worked his way up to sales director. In 2003, he moved into the marketing department as senior director, channel programs and in 2004 he was promoted to customer and solutions marketing vice president. In September 2006, Robinson was named vice president of North America channel marketing. Then, in May 2010, he was appointed vice president of VAR sales, market development and business intelligence. Shortly thereafter, Robinson became the vice president of Ingram Micro’s US commercial markets business.

But it doesn’t end there, as well as promoting and losing staff, the company has also said that it will be making bigger moves in the physical security marketplace,  announcing that HID Global’s secure identity products will now be available to its US channel partners through the Ingram Micro North America Physical Security Business Unit.

The company said it had added this as security threats became more complex and business needed more robust services. It added this presented a growing business opportunity for channel partners specialising in this space.