Worldwide IT operations management (ITOM) software revenue raked in a total of $18 billion for the industry in 2012 a 4.8 percent rise from the same time in 2011.
However, according to the latest report by Gartner, the “big four” ITOM vendors – IBM, CA Technologies, BMC Software and HP – paid a price, surrendering market share while a new generation of ITOM vendors grew significantly faster than the market.
Pushing the growth of the ITOM market, although at a less frantic pace, were continued investments in virtualisation management tools and emerging cloud computing technologies, while growth in workload and automation also contributed.
Gartner also highlighted the evolution of IT service desk tools into IT service support management tools as another growth contributor.
The top five ITOM vendors, ranked by revenue, grew 0.6 percent in 2012, compared with a seven percent growth in 2011, and accounted for 55 percent share, or $9.9 billion, of the overall ITOM software market in terms of revenue. The ranking of the top five vendors did not change from 2010 through 2012. Among the top five vendors, Microsoft led the group in year-over-year growth at 16 percent, while the rest of the top five remained flat or saw declining growth.
CA Technologies and BMC Software were neck and neck with less than $200 million between them. And after displacing HP from fourth place in 2010, Microsoft continued to rapidly gain on BMC and CA Technologies, with Microsoft just less than $650 million behind CA Technologies.
At the regional level, North America, Western Europe and mature Asia/Pacific were the prime consumers of ITOM software in 2012, while the biggest laggards were named as Eastern Europe, Eurasia and Sub-Saharan Africa, with decreases of more than 1.5 percent each. All other areas saw low- to mid-single-digit growth.
Education hardware spend grew in 2012.
According to Futuresource Consulting, the sector saw an increase of 23 percent to a total spend of $11.6 Billion, from 2011.
The analyst company said this was a strong result compared to other markets and considering the pressure on education budgets across the world.
Looking to the future, the company predicted that the total value is expected to reach $21 billion by 2017, a CAGR of 12 percent from 2012 to 2017.
It also claimed that as well as raking in the cash the education sector was slowly moving digital, potentially opening up a wide range of revenue stream opportunities in hardware, software, content, infrastructure and services for suppliers.
This increase of spend in education technology has been driven by the uplift in the mobile PC market, which at $6.8 billion, now accounts for 59 percent of the total spend, up from 51 percent.
The explosion of tablets and ‘one to one learning programmes’ primarily driven by the iPad and now the iPad mini, are also expected to accelerate growth in 2013.
And traditional education tools are also helping fuel revenue. In 2012, a million interactive board displays were sold, marking an annual increase of 15 percent the company said.
The interactive projector market is also expected to have some of the greatest growth in the classroom technology market, with a 2012 – 2017 volume CAGR of 19 percent.
Despite “rough conditions” in the channel, VIP Computers has said it will continue to push on with its channel strategy and look to hire more senior management in the future.
Speaking with ChannelEye, the distie said channel partners will also continue to see support.
The comments follow an announcement earlier in the week where it said it had appointed two new team members, showing that even in times of economic hardship it continued “to buck the trend”.
The appointments follow the company gobbling up sister company Realtime and unveiling a £1.6 million warehouse expansion.
Frazer Hamilton joins as a product manager and it is hoped his previous record of dealing with major accounts such as Samsung, Sony and LG where he had a similar role within the distribution sector, will help boost business at VIP.
Also joining the ranks is Amanda Baxter, who has taken a position in the company’s accounts department after working for businesses such as Morrison’s and Yorkshire Bank.
“These two new appointments are fully in-line with our plans moving forward,” a spokesperson said, speaking with ChannelEye.
“The appointment of Fraser to look after 600 products was vital for VIP to continue its focus on components and deliver on two key areas for the business, focus and flexibility. Having Fraser in place gives us the focus we need for this product sector, but also much needed flexibility to deliver what our vendors and customers need.”
The spokesperson added that channel partners will be given the “support they need” to get products out to end users.
Speaking about its future, VIP hinted that it would be hiring again in the coming months as well as branching out other parts of its business.
“We will continue to bring on product managers as we expand our vendor base in the PC gaming peripherals market,” it said.
“We’re also continuing to keep a close eye on the cloud services market and will be appointing employees to this market once we have determined a clear route to market for our existing channel partners.”