Getronics’ CEO Nana Baffour (pictured) has cleaned out his desk after a global restructure within the Dutch IT services giant.
Baffour entered the Getronics CEO role in August 2017 after his investment firm, Bottega InvestCo, acquired the company from Aurelius.
The CEO departs as Getronics announces that it has reached an agreement with its stakeholders to take on new capital investment and undergo “a recapitalisation of the business”.
Global ICT services outfit Getronics has partnered with UK charity Social Business Trust (SBT) in an initiative intended to promote Getronics’ staff development and engagement.
According to Getronics Chairman and Group CEO Nana Baffour, “Our aim of making Getronics the world’s preferred partner for business transformation requires the very best staff in the world. This, in turn, depends on us having a world-class working environment and a world-class workplace culture, both to attract and retain the best people. This partnership with SBT supports our objectives in a socially responsible, very fulfilling way for everyone involved.”
Deborah Exell, Global Head of Human Capital & Change at Getronics, added: “We are investing heavily in training and developing staff, providing the right tools and the right environment for them to grow in their careers. By joining the SBT family as ICT/digital transformation partner, we’re enabling staff to apply their extensive skillsets to genuinely help society, while simultaneously providing opportunities to expand personal networks, acquire new skills and broaden their perspectives. It’s the perfect combination of professional development and personal fulfilment – transforming lives by doing what we do best.”
Getronics has opened a new technology and IT services division focused exclusively on private equity and investment banking communities seeking to unlock or create new value from companies.
Getronics’ new Investment Services Group (ISG) will provide a one-stop IT shop for investors, spanning pre-transaction audit, initial integration, transformation and managed service/IT outsourcing propositions from Getronics’ core IT platform.
Getronics announced today the formal change in brand identity to complement the acquisition of US-based Pomeroy as part of its expanding global group.
The organisation, with combined revenue of approximately $1.3 billion, has firmly established its place as a global Information and Communications Technology service provider.
Although Getronics was already present in the US market through existing partnerships, adding Pomeroy’s vast network of coast-to-coast locations has enabled a solid foundation upon which to grow in North America and gain access to key markets.
Getronics is recognised for its “Workspace Management” in IT; therefore, the acquisition of Pomeroy, the “foremost expert in Optimised Workplace Services,” reflects the joint vision and expertise of the outfits.
Under the Getronics’ brand, the company now is focused on becoming the global leader in Managed Digital Workspace, Applications, Industry-Specific Software Solutions, Multi-Cloud Management and Unified Communications. At the same time, Getronics wants its employees to be positively impacted by this change, and, above all, for its customers to continue to benefit from the responsive support and technology solutions made possible through a new global delivery model.
Nana Baffour, Chairman and Group CEO of Getronics, sees this acquisition as a promising new chapter in Getronics’ 130 year-plus history. “From now on, we will be able to serve the United States with our multi-layered portfolio of services better than ever before, as we will be based on the local market, strengthening our capacity to understand the real needs of customers in this part of the world. That’s made possible through our expertise and ability to develop closer relationships with both customers and partners.”
Getronics will be encouraging women, which are still a minority within the company, to pursue their ambitions and break its glass ceiling.
Deborah Exell, Global Head of Human Capital and Change at Getronics said that human capital was at the core of business success, and that diverse talent is the heart of innovation.
“Diversity is not just a buzz word. Differing perspectives and unique points of view are a vital force for growth. And, for our employees to truly represent the communities in which they live and work around the world, this means embracing difference.”
She said that Getronics’ culture was founded on respect, integrity and transparency.
“Our diversity is visible. We foster challenges and differences and are looking to ensure that, wherever possible, we break down old barriers and hurdles to success. Everyone has a voice. We protect what is our harassment-free / bullying-free work environment and discrimination-free workplace; and ensure equal opportunities in hiring, training, promotions, benefits and compensation.”
The outfit has already outlined some practical measures, some of which are presently in place and some of which will be launched shortly. They will have an impact on the development of women within the enterprise in the short-, medium- and long-term.
Among other activities, Getronics has put together a working group composed of role models within leadership to drive the initiative. Moreover, Regional Round Tables will be organised to get input into strategy and identify talent, develop a coaching program, emphasise women’s successes, participate in external events, engage with universities as well as organisations that value women, and produce a Women in Technology strategy to 2020.
Caroline Montgomery, Global Head of Engineering & Solutions at Getronics said: “We won’t stop there. Women in Technology must be seen as the first step in a broader frame aiming to promote inclusiveness for all genders, ages, ethnicities and beliefs,” explains “We see diversity as a strength and believe our company can only benefit from the richness that is inevitably connected to it.”
Getronics has acquired ITS Overlap, a French ICT integrator and a subsidiary of the ITS Group.
ITS Overlap has five locations across France and has a turnover of €50 million per year, serving 400 customers. As one of the players in the French ICT market, the digital services provider focuses, it said, primarily on delivering and optimising customer IT infrastructures for medium-sized companies, specialising in digital integration and transformation.
Francis Weill, Managing Director France and Western & Central Europe for Getronics said that with three of its 20 European Data Centres based in France, Getronics was already a well-established entity. Now, thanks to the acquisition, it will provide a broader offer of end-to-end solutions in terms of integration, business software tools.
Chairman and Group CEO of Getronics Nana Baffour said: “It goes without saying that we are very pleased with this most recent acquisition. Thanks to this new size, we are ready to fulfill our ambition of being the best partner for our customers in France as in the rest of the world, using the latest technologies to support them in their digital transformations. As ever, it’s a matter of honor for us to consistently deliver the best services and solutions in order to build long-lasting relationships with our customers.”
The chairman and CEO of the ITS Group Jean-Michel Bénard said: “Getronics presented the best plan ITS Overlap employees. They will join an ambitious group, with whom we will continue to collaborate on joint opportunities. For the clients and partners of ITS Overlap, too, Getronics was the best project. Thanks to the complementarity of our respective services, but also our specific knowledge of the French market on the one hand and Getronics’ global reach on the other, we will be able to further extend and strengthen our combined portfolios, in order to serve our clients even better.”
Getronics CEO UK & International’s, Paul Fox will be a busy lad – he has been promoted to Global Head of Sales for Getronics as well as for Pomeroy, which was recently acquired by Getronics, and appointed to Getronics’ Management Board.
The move is part of Chairman and Group CEO Nana Baffour’s latest wave appointments. Fox became CEO of Getronics’ UK & International business units in August 2017, having joined Getronics in October 2014 as Global Business Development Director.
As Global Business Development Director, Fox led Getronics’ global shift to digital solutions while also managing the UK sales organisation in the capacity of CSO. As CEO of Getronics UK & International business units, he had overall responsibility for about 40% of the company’s worldwide revenue.
With a personal philosophy of commitment for the long term, Fox is a proven global business executive noted for his disciplined approach to business development and is the ideal leader for global sales organisation. He has worked previously for Samsung (6 years) and Lexmark (10 years), progressing through increasingly senior sales positions into major international management roles.
Fox said: “My focus at Getronics has been on helping both mid-market and enterprise companies use digital technology to support their business growth objectives. As Getronics’ head of sales for UK & International, my primary focus has been on growth, and I look forward to bringing that experience to bear in my new and expanded role.”
“On behalf of the entire team, I am delighted to welcome Paul to the board,” said Nana Baffour, Chairman and Group CEO of Getronics. “I firmly believe that to grow and to be the best, we must have the best people proposition and be willing to do things differently. Paul not only shares these beliefs but has operated according to them from the day he joined Getronics.”
Getronics has swallowed Pomeroy, one of the leading US providers of digital workplace transformation services.
The newly expanded company, with combined revenue of approximately $1.3 billion, wants to be a leading global player in the field of Managed Digital Workspace, Applications, Industry Specific Software Solutions, Multi-Cloud Management and Unified Communications.
With a presence in 23 countries and coverage in over 110 countries through the Global Workspace Alliance, Getronics will continue to build local customer relationships and provide local solutions, backed by the strength of a global service delivery organisation.
Nana Baffour, Chairman and Group CEO of Getronics said that the combined revenues now reach $1.3 billion, achieving our goal of becoming a billion-dollar company two years earlier than originally planned.
“This reflects the power of our dreams and the dedicated execution of our team and financial partners, and we are excited about the value and customer experience that the new combination will allow us to deliver. Our operations are now significantly strengthened globally, extending from Brazil to Singapore and from Spain to the U.S. and Canada, with over 2,800 active clients, served by approximately 9,000 employees. With this scale, we are poised to succeed in our ambition to be the preferred partner for our customers in enabling business transformation using the latest technology.”
Brian Robinson, current CEO of Pomeroy and Global CFO of the newly combined company said: “Getronics’ global service delivery capabilities and service offerings will be a compelling added value for North American clients. We look forward to introducing Getronics’ Applications, Cloud and Unified Communications solutions to further enable our clients to transform their businesses utilizing the latest digital tools as part of the workspace of tomorrow.”
Getronics has named former president of BT’s global customer services Rogier Bronsgeest as its chief operating officer.
Bronsgeest worked at BT for more than six years, leaving in December 2015 to join Colt as chief customer experience officer. He will begin his new role immediately, with Getronics claiming the new hire is “the right man to help the ‘new’ Getronics fulfil its goals and ambitions”.
He said that he would continue down the path chosen in recent years and build on the new Getronics vision, go-to-markets and value propositions,
“I am looking forward to improving our user experience and helping Getronics establish itself as the preferred partner for businesses in transformation”, he said.
Bronsgeest worked more than five years at the IT services firm between 2004 and 2009 as executive vice president of global service delivery and global programme management.
Bronsgeest replaces Thomas Fetten, who left Getronics in December 2017 before joining cybersecurity specialist SecureLink as CEO in March.
There has been much motion at Getronics in the last year. CEO Mark Cook stepped down last August to be replaced by the majority shareholder of its new investor – Bottega InvestCo – Nana Baffour.
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