Smartphones and tablets have not just changed the way we shop online, they are also having an impact in brick-and-mortar shops, as many shoppers are using them to compare prices and read product reviews. But shoppers aren’t the only ones doing a bit of intelligence work on the ground, the retailers are responding in kind. more»
It appears that Facebook is finally starting to make sense for marketers. For years Facebook users complained about every single redesign and the inclusion of more ads, especially intrusive ones that appear in newsfeeds.
However, it appears that they are working. more»
A report fresh out of Nielsen found that shoppers behave quite differently when they’re doing their shopping on tablets rather than smartphones. Tablets are a lot more likely to be used for product browsing and tablet users write more product reviews. more»
British people are falling in love with e-commerce and a new eMarketer report claims their enthusiasm for buying things they don’t need and can’t afford with money they don’t have will drive UK business-to-consumer e-commerce sales up to £62.49 billion this year. more»
Accenture has teamed up with Hubris to implement cross-border multichannel solutions more effectively. Accenture is now the sole global strategic partner of hybris, the world’s fastest growing commerce platform.
The unholy alliance should combine Accenture’s prowess in digital marketing, platform management and customer experience with hubris’ leading omni-channel software. more»
Online retailers are on a roll, but many of their sites aren’t performing well due to some rather basic technical limitations.
According to a recent report from NCC Group, the top 50 online retail sites in Britain exhibited poor website performance last quarter and much of the problems were caused by ancient internet connections. more»
The EU is looking for ways to help the retail sector and one of its tools could be a new cap on credit card fees. Although the European Commission has a chequered record in such matters, the new plan appears to resemble the EC’s roaming caps, which were a success. more»
Physical retail outlets and e-commerce operations are starting to converge and consumers are starting to treat all channels as shopping, which it essentially is. Although high streets are suffering, e-commerce is becoming a force to be reckoned with, but e-commerce and brick-and-mortar retail are not mutually exclusive. more»
The United Kingdom is expected to end the year with a healthy £1.8 billion internet trade surplus, thanks to British internet retailers who adapted to online faster than their continental counterparts.
In a report called Modern Spice Routes, the Nielsen Company and PayPal worked out that the UK is going to spend £8.5 billion online internationally, but it will also sell £10.3 billion worth of goods and services. more»
Although online retail sales are still growing, new research from Mintel has revealed that growth is slowing quite rapidly. The online retail sector expanded by about 50 percent in 2008, but last year growth slowed down to just 15 percent. However, this is still much better than the rest of the retail sector and it means the UK online retail sector will double by 2018, with double-digit growth rates. more»
Calls for the introduction of a new online sales tax have been growing louder and unsurprisingly online retailers are having none of it. They believe any additional tax burden imposed on their businesses would be detrimental for people, for jobs and investment. more»
The online retail market in the UK is still going strong and according to IMRG Capgemini’s latest figures it is growing at the fastest rate in two years. IMRG Capgemini’s e-Retail Sales Index found that June sales rose 20 percent year-on-year. more»
Morrisons chief executive Dalton Philips believes the Government should impose a new online sales tax to level the playing field with its rivals and e-commerce outfits. Philips told The Daily Telegraph that the tax imbalance between internet and high street retailers is illogical and it is taking its toll on Britain’s town centres. more»
The mobile wallet market is about to get big, huge even. According to a new report published by Transparency Market Research, the global mobile wallet market will reach $1,602.4 billion by 2018. In EMEA it will grow at a CAGR of 30.7 percent from 2012 to 2018 and EMEA will be the largest mobile wallet market in the world by 2018. more»
According to the latest study from Martini Media, affluent consumers are 47 percent more likely to make an online purchase than their not-so-well-off counterparts. The report found that rich shoppers buy products and services after the holiday season and continue their sprees well into Q1. more»